Northgate Vehicle Hire - Slough Reviews 

62
TrustScore 4.5 out of 5

4.7

361 Bath Road, SL1 5QA Slough, Berkshire, GB


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Rated 5 out of 5 stars

Perfect service. Car delivered and collected as per the agreement. The staff we superb and polite. Andy and Anson were very polite and professional. The car was in good order and met my needs.

Company replied

Rated 5 out of 5 stars

Had a hire car dropped off to me today as my car was hit by another car yesterday and it was taken away to be repaired. The car was dropped off to me within a 2 hours of me requesting it and the guy d... See more

Company replied

Rated 5 out of 5 stars

The van that was requested was not available at the time we needed it so I was upgraded to a different van until one become available which has. Very impressed with how fast this was all sorted

Company replied

Rated 5 out of 5 stars

Wayne delivered vehicle when it was expected. Courteous, ran through the damage and fuel level and explained importance of fuelling when returned etc

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • 361 Bath Road, SL1 5QA, Slough, Berkshire, United Kingdom

  • 01753 267172

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(62)

1,452 reviews in the last 12 months

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Rated 5 out of 5 stars

Top class

Top class - speedy and professional.

Wayne and Andy from slough delivered top quality service.

March 18, 2025
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you so much for your kind words!

We're thrilled to hear that Wayne and Andy provided you with top-class service. We pride ourselves on delivering a speedy and professional experience, and it’s great to know they made such a positive impact.

I'll be sure to pass on your feedback to them—they’ll really appreciate it!

Thank you for choosing Northgate.

Take Care,

Beth

Rated 5 out of 5 stars

Wayne and andy Swindon branch lovely…

Wayne and andy Swindon branch lovely chaps

February 25, 2025
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your kind words!

We'll be sure to pass your praise along to Wayne and Andy at the Swindon branch – they'll be delighted to hear it.

Thank you for choosing Northgate.

Take Care,

Beth

Rated 5 out of 5 stars

Pleasure dealing with Wayne

Pleasure dealing with Wayne, polite, informative and professional.

February 7, 2025
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your kind words!

We're glad to hear that Wayne provided you with polite, informative, and professional service. We’ll be sure to pass on your feedback—he’ll appreciate it! 😊

We look forward to welcoming you back in the future.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Wayne and Andy have provided an…

Wayne and Andy have provided an excellent service from Slough

January 8, 2025
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your feedback, Nathaniel!

We're thrilled to hear that Wayne and Andy from our Slough branch provided you with excellent service. Delivering great customer experiences is always our priority, and it's wonderful to see their hard work recognised.

We’ll be sure to pass along your kind words to them.

Thank you for choosing Northgate.

Take Care,

Beth

Rated 5 out of 5 stars

Quick and speedy service

December 24, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Hi Kris,

Thank you so much for your kind words! We’re thrilled to hear you found our service quick and speedy. Providing efficient and reliable service is always our goal, and it’s wonderful to know we met your expectations.

If there’s anything else we can do for you, please don’t hesitate to let us know.

I wish you a very Merry Christmas and a happy new year!

Rated 5 out of 5 stars

Very good service

Very good service. Styron and Wayne very helpful and friendly .

December 13, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your positive feedback!

I’m thrilled to hear that Styron and Wayne provided you with helpful and friendly service.

I’ll be sure to pass along your compliments to the team at Slough—it will mean a lot.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Amerjit was very friendly and personal…

Amerjit was very friendly and personal thanks

December 3, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your lovely feedback!

We’re pleased to hear that Amerjit provided such friendly and personal service.

Your kind words mean a lot, and we’ll be sure to pass them along.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Came early

Came early. Fantastic service.
Styron and Wayne

November 26, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your fantastic feedback, Darren! 🌟

We're thrilled to hear you found the service you received from the team at Slough fantastic.

Your recommendation means a lot to us, and we really appreciate your comments.

We look forward to welcoming you back in the future! 😊

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Wayne and styron these were absolutely…

Wayne and styron these were absolutely perfect. They gave a wonderful service

November 25, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your feedback!

It’s fantastic to hear that Wayne and Styron provided you with such excellent service.

We’ll make sure to pass on your kind words to them—it's always great to recognize outstanding team members.

We really appreciate your kind comments, and we look forward to serving you even better in the future.😊

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Great collection Amarjit and Andy

November 18, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

thank you for your feedback Kartik!

We really appreciate you taking the time to tell us about your experience with Amarjit and Andy.

Its wonderful to hear about the fantastic service you have received by our team as this is what we aim to deliver.

Thank you for choosing Northgate,

Take Care,

Beth Kell

Rated 5 out of 5 stars

Amarjeet & Andy were very helpful and…

Amarjeet & Andy were very helpful and patient as they had to wait for me to arrive. Great service.

November 14, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you so much for taking the time to leave such a wonderful review, David.

Putting our customers first is what we do, and I am delighted that the staff at Slough has demonstrated our ethos.

I am sure the team will be thrilled to see your comments.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Andy from slough was great with the…

Andy from slough was great with the handover and very kind

November 4, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Samer, that's wonderful to hear!

I'm glad you had a positive experience with Andy and the excellent customer service met with your expectations.

We really appreciate you taking the time to leave us feedback.

We look forward to welcoming you in the future.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Excellent Service

Wayne & Amerjeet delivered the van this morning on time and really took their time to run through the details of the van
Excellent customer support and service

October 18, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you so much for your lovely review, David! We are delighted to hear that you experienced helpful and reliable services from both Wayne and Amerjeet from our Slough branch! Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.

Take care,
Emma

Rated 5 out of 5 stars

Nice and efficient delivery from Andy

Nice and efficient delivery from Andy

October 17, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you so much for your lovely review, Olly!

We are delighted to hear that you experienced efficient, and reliable services from Andy at Slough branch.

Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Very helpful

Very helpful, Wayne from Slough was very professional.

October 1, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your review, Bert. It sounds like the experience you have had with our team at Slough, specifically Wayne, has been a positive one.

We appreciate you, and look forward to working along side your business needs.

Take care,

Laura

Rated 5 out of 5 stars

Great experience

Great experience

September 23, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your positive feedback, Richard. We appreciate you taking the time to leave us a 5* review.

We look forward to working with you long into the future.

Take care,

Laura Griffiths

Rated 5 out of 5 stars

Excellent

Wayne was amazing and made me feel very comfortable. Good communication.

July 16, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you so much for your lovely review.

We are delighted to hear that you had an excellent experience with our team in Slough and they made you feel comfortable.

Your feedback means a lot to us, and we truly appreciate your support.

If you need any further assistance or have any questions in the future, please don't hesitate to get in touch.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Excellent

Excellent. Was told of condition of car (few scratches), and full tank of petrol. Very good service and very lovely people who delivered the car.

July 12, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Thank you for your kind words, Philip!

We're delighted to hear that you had a wonderful experience of the workshop staff at Slough delivering your vehicle.

Providing excellent customer service is a top priority for us, and we appreciate your acknowledgment of our efforts.

Thank you for choosing Northgate.

Take Care,

Beth Kell

Rated 5 out of 5 stars

Wondeful

Wondeful - Wayne and Andy

July 10, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Hi Sheila, thank you so much for your 5 star review!

We really appreciate your feedback as we value our customers experience to help us improve our service for our amazing customers!

We look forward to working with you long into the future.

Take care,
Imogen

Rated 5 out of 5 stars

Efficient, friendly and professional service

Had a hire car dropped off to me today as my car was hit by another car yesterday and it was taken away to be repaired. The car was dropped off to me within a 2 hours of me requesting it and the guy delivering it was very friendly and helpful. Would recommend 😊

July 9, 2024
Unprompted review
Northgate Vehicle Hire - Slough logo

Reply from Northgate Vehicle Hire - Slough

Hi Philippa, thank you so much for your 5 star review!

We are so pleased to hear that your experience with Northgate was fast and seamless, we always strive to provide our customers with the best service possible. I can assure you the team at Slough will be thrilled to hear about your feedback.

We look forward to working with you long into the future.

Take care,
Imogen

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