Perfect service. Car delivered and collected as per the agreement. The staff we superb and polite. Andy and Anson were very polite and professional. The car was in good order and met my needs.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a hire car dropped off to me today as my car was hit by another car yesterday and it was taken away to be repaired. The car was dropped off to me within a 2 hours of me requesting it and the guy d... See more
Company replied
The van that was requested was not available at the time we needed it so I was upgraded to a different van until one become available which has. Very impressed with how fast this was all sorted
Company replied
Wayne delivered vehicle when it was expected. Courteous, ran through the damage and fuel level and explained importance of fuelling when returned etc
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
361 Bath Road, SL1 5QA, Slough, Berkshire, United Kingdom
- 01753 267172
4.7
Excellent
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and reliable
, Wayne and Andy were very professional and friendly
July 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Cory, thank you so much for your 5 star review!
It sounds like Wayne and Andy are an excellent asset to the team as they have met our standards for providing the best service to our customers! I can assure you the team at Slough will be thrilled to hear about your feedback.
Take care,
Imogen
Good communication and easy delivery
Good communication and easy delivery
July 2, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
It's fantastic to hear that you've had such pleasant time with the team at Northgate Slough.
Its wonderful to hear that their friendly and professional service has made your visit a positive experience.
We look forward to working with you long into the future.
Thank you for choosing Northgate
Take Care,
Beth Kell
Wayne delivered vehicle when it was…
Wayne delivered vehicle when it was expected. Courteous, ran through the damage and fuel level and explained importance of fuelling when returned etc
June 21, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Adriano,
We're pleased to hear that Wayne provided you with timely and courteous service during your vehicle delivery.
It’s great to know that he thoroughly reviewed the vehicle's condition and fuel requirements with you. We appreciate your feedback and will be sure to pass your compliments on to Wayne.
Reply from Northgate Vehicle Hire - Slough
Hi Pawel, thank you so much for your 5 star review!
Its so pleasing to hear that you have received brilliant service from Northgate, we always strive to provide excellent customer service.
Once again thank you for your review!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Slough
Thank you for taking the time to share your feedback with us. It is so pleasing to hear that you were greeted with the 5* service in which we strive to deliver.
We look forward to working with you long into the future.
Take care
Laura
Always good service from the Slough…
Always good service from the Slough Branch
April 29, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Russell, thank you so much for your 5 star review!
We are thrilled to hear that good service was delivered by our Slough branch. I can assure you the Slough depot will be pleased to hear your feedback.
We look forward to working with you long into the future.
Take care,
Imogen
excellent service
Always a pleasure dealing with Zubayr and Team Slough
Nothing too much trouble for them and great service time and time again
GK
April 16, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hi Philippa, thank you so much for your 5 star review!
It is very pleasing to hear that Jen has provided you with excellent service, its always a pleasure to deliver 5 star service to our customers. I can assure you Jen and the team at Blaydon will be very happy to hear your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Slough
Hello, thank you so much for your 5 star review!
We look forward to working with you long into the future.
Take care,
Imogen
Delivery of vehicles
Always on time, very friendly and deliver a great service.
March 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for your kind words, Leanne! It's been a pleasure working along side you and ensuring everything is delivered promptly. We truly appreciate your support and look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Take care,
Laura
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave us a 5-star review, Mrs Wolstencroft. I am sure that our Slough branch will be delighted to see that your experience has been a positive one with them and will endeavour to continue their service.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave such kind words for our staff at Slough, Steve. I am sure that the team there will be over the moon to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave such a great review, Kal. It is a pleasure to see what a positive experience you've had with our Slough branch and I am sure that the team there will be on cloud nine with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
They vey professional never had a…
They vey professional never had a problem with them always kind to help and resolve any issue very good customer service
February 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave such encouraging comments, Patryk, it is a pleasure to see that your experience with our Slough branch has been so positive. I am sure the team there will be delighted to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Extremely high levels of customer…
Extremely high levels of customer service from Kishan. Always very responsive and dealt with our queries in professional manner. Recommend for others to have the experience.
March 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
It's fantastic to hear that you've had positive experience with Kishan at Northgate Slough.
Offering a friendly and professional service, as well as willingness to go the extra mile, undoubtedly contributes to a great customer experience and that is what we like to provide.
We look forward to working with you long into the future.
Take Care,
Beth Kell
Friendly fast and efficient service
Friendly fast and efficient service, will use again.
February 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave such an excellent review, Michael. It is an absolute pleasure to see that your experience with Slough has been such a positive one, and I am certain that the team there will be over the moon with your feedback, and we look forward to working with you in the future.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Slough
Thank you for your fantastic review!
We're delighted to hear that you had such a lovely experience with Northgate.
Providing excellent customer service is a top priority for us, and we're thrilled that our team's helpfulness at Slough branch stood out to you.
Your feedback is truly appreciated, and we look forward to welcoming you again in the future.
Take care,
Bethannie Kell
Good face to face customer experience
They were quite effective and smooth in their process.
February 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for your kind words and for taking the time to share your positive experience. Your feedback means a lot to us!
If there's anything else we can assist you with, please don't hesitate to reach out.
Take care,
Bethannie Kell
Very impressed
The van that was requested was not available at the time we needed it so I was upgraded to a different van until one become available which has.
Very impressed with how fast this was all sorted
February 7, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Slough
This is great to hear, James.
Sometimes things do not always go as planned, so therefore it is important to us to ensure that our customers experience is smooth and as seamless as possible. We appreciate you taking the time to leave our Slough Team feedback, I am sure they will be thrilled to hear of how their service has left a lasting impression on you.
Take care!
Laura Griffiths
Always professional
Very helpful stuffs never had a problem with them always professional customer service
August 17, 2023
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Thank you so much for taking the time to leave such a positive review, Patryk.
Putting our customers first is what we do, and I am delighted that our Team at Slough has demonstrated this. I am certain that the Team will be thrilled to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Good Support
We've used Northgate and their help along with Joseph's support in sales made life easy while it was a really busy time for everyone.
February 17, 2022
Unprompted review
Reply from Northgate Vehicle Hire - Slough
Hey Laurence!
Thanks for taking the time to leave our Slough Team a review, along side Joseph. Our main focus is to ensure that all of our customers are supported and their business needs are met with. I am thrilled to hear that the Team are doing just that.
If you do need any assistance, please do not hesitate to contact us!
Take care,
Laura Griffiths
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.