I have written a number of 5-star reviews over a some years of using the services of the NHP. Each one has been thoroughly merited. And I'm here again with another! I have a continual issue... See more
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Amazing. Professional. Kind. Truly wonderful customer service. Independent which means a broad knowledge of all things hearing! Had a no commitment chat, never felt under pressure, asked all sorts... See more
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Having spent months oiling my 14 year old son's blocked ears, I decided to seek specialist help. I am so grateful to the staff member that rang me back and explained the procedure and to Jo who carrie... See more
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Steve, the Audiologist put me at ease straight away with his friendly, and professional manner. He explained the procedure before hand and went on to show me (with the use of a model ear) what happens... See more
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Company details
Written by the company
Independent Hearing specialists - Hearing Aid Store in Nottingham: At the Nottingham Hearing Practice, we have a wealth of experience, clinical excellence and a great deal of passion for our profession. Our renowned Audiologists are partners of the business and as such they really do care about their clients. We undertake comprehensive diagnostic hearing assessments and hearing aid evaluations so you have complete assurance in your results and the honest recommendations made. A hearing test and trial appointment at the Nottingham Hearing Practice usually takes around 2 hours. In order to ensure the appropriate recommendations are made, it is important that when we assess your hearing we truly understand how your hearing affects you. Sometimes a hearing impairment could simply be caused by a build-up of wax and if this is the case we can arrange an appointment for it's safe removal. Holistic fitting method: If hearing impairment is established, your Audiologist will provide information about the latest intelligent and connected hearing aids stocked by the Nottingham Hearing Practice. We provide hearing devices from the leading hearing aid manufacturers, such as Phonak, Oticon and Starkey in a range of styles. So, that means we can ensure we find the best solution for you. At this point, we differ from other providers, as we are able to fit you with instruments immediately. We then allow you the opportunity to try them free of charge, for a couple of weeks or more. Of course, we’ll make sure the hearing aids are programmed to your hearing loss and give you a basic orientation on how to use your new hearing aids. After a few days, you may well realise you need some adjustments, but we will be on hand to help. When you return for your next appointment, we can adjust the hearing aids to ensure they are working perfectly for you. This may be a process that is repeated a few times. That’s the beauty of our free trials: It is important to realise that succeeding with your hearing aids is not just about the aids themselves. The fine tuning, motivational advice and ongoing support we provide is equally as important. It is often a good idea to attend your hearing consultation with a family member or friend. They may be able to give a greater insight into your lifestyle and the problems they believe you encounter. They will also make it easier for you to understand the improvement hearing instruments will make and provide you with support for any decisions. So please do get in touch and we’ll get started together. Come along and see us in Beeston, Nottingham. We are the leading hearing care centre and your first choice for hearing aids and wax removal in Nottingham!
Contact info
93 High Road, NG9 2LE, Nottingham, United Kingdom
- 0115 857 2900
- info@nottinghamhearing.co.uk
- www.nottinghamhearing.co.uk
4.9
Excellent
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic experience
Fantastic experience, and worth every penny. Alan was very kind and patient, and even indulged my curiosity by letting me see the inside of my ears.
My issue was dealt with professionally and quickly, and I had immediate relief from a blockage that had really been impacting on my hearing. Can't recommend the Nottingham Hearing Practice enough.
September 17, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Toby!
Thank you for your review of The Nottingham Hearing Practice.
We are thrilled to hear that your experience was so positive, that is something we work very hard to achieve for all of our visitors.
We can offer clients the option to see inside their ear canals where appropriate (within current guidelines) by Video-Otoscopy or Endoscopy.
Thank you once again for taking the time to leave your review, it really is greatly appreciated.
Stay safe and well.
The NHP team.
great experience
Nothing negative to say about this business. The whole experience was fantastic from start to finish. Steven on the front desk gave professional advise for my blocked ear and booked me straight in the following week. On arrival I was looked after by Alan, who was a knowledgeable nice guy, who explained everything and was patient and friendly. A frustrating issue I’d had for a couple of weeks was sorted swiftly and without any issues. Highly recommended!
September 7, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Dean!
Thank you for sharing your review of The Nottingham Hearing Practice.
We are so pleased to have been chosen to assist with your hearing care and that you found your experience so positive.
We strongly believe in client satisfaction and we are here to help in whatever way we can.
Thank you once again for affording us the opportunity to help you.
Stay safe and well.
The NHP team.
Excellent service revived earlier today…
Excellent service revived earlier today
Full explanation given and pain free removal of excessive ear wax
Would definitely recommend the practice
Super
September 7, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Steve!
Thank you so much for your review.
We were delighted that you chose The Nottingham Hearing Practice for your hearing needs.
As a truly independent practice we pride ourselves in the care and attention that we offer to every client that chooses to visit us
We look forward to your next visit if required again and we will continue to offer the very best of service whenever you need us.
Thank you once again.
Stay safe and well.
The NHP Team.
Great service for my elderly father who…
Great service for my elderly father who had been struggling with his hearing for the past 4 weeks. Alan put my father at ease by explaining the process from start to finish with a positive result at the end ….my father’s hearing had been restored! Many Thanks.
August 31, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Nigel and Sarah!
Thank you very much for leaving a review of your experience at The Nottingham Hearing Practice.
We were very happy to help and we are delighted that the whole experience has been so positive.
Feel free to call again should you require our assistance or advice in the future.
Stay safe and well.
Kind regards
The NHP team
Brilliant service and a procedure that worked!
Having spent months oiling my 14 year old son's blocked ears, I decided to seek specialist help. I am so grateful to the staff member that rang me back and explained the procedure and to Jo who carried it out today. Both individuals were kind, understanding and professional and my son can hear again after pain-free wax removal from both ears. Thank you so much!
August 17, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Marie-Claire.
We are so pleased to find that you had such a positive experience at The Nottingham Hearing Practice with regards to your son and his hearing care requirements.
We are here to help and we know that some clients can be quite anxious when requiring procedures such as micro-suction, irrigation or indeed instrumentation. We always explain the various steps involved and keep our clients fully informed at every stage in a calming yet assured and professional manner.
We would like to thank you for taking the time to review our practice and wish both you and your family our best regards.
Stay safe and well.
The NHP team!
Incredible service from start to finish
I don't normally write reviews but for this fantastic service I just had to. Jo went above and beyond to make sure my experience was the best it could be. The care before, during and after was brilliant. She explained everything very clearly and was more than happy to answer any questions I had. I could not recommend the Nottingham Hearing Practice enough. Thank you again for all your support.
From Sean Condon
August 15, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Sean!
We would like to thank you for choosing The Nottingham Hearing Practice as you hearing care provider.
We are so pleased to hear that your experience was positive from start to finish and thank you for taking the time to leave such a glowing review!
We hope that you will contact us again should you require our services in the future.
Thanks again!
Stay safe and well.
The NHP team.
Good service can’t complain
July 29, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Peter.
Thank you for taking the time to review your experience with us at The Nottingham Hearing Practice.
We are really please to hear that you found our service met your expectations.
Please call us again should you require our services or advice in the future.
Stay safe and well.
The NHP team!
Having had bad hearing and using the…
Having had bad hearing and using the hearing aids provided by the NHS,which made a very slight difference,life at home,work and socially was very challenging,so when my wife seen the shop Beeston she prompted me to make an appointment and I will say that I am very glad that she did. Mr Alan Jackson listened to the challenges I had been facing due to my hearing loss,and was extremely knowledgeable in what was the best hearing aid for me to try,which I was allowed to trial at home and work for just over 2 weeks. It was the best decision I have made to purchase my hearing aids and they and Mr Alan Jackson have made a huge difference to my standard of life. Thank you so much
June 21, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Jason.
Thank you so much for your lovely review.
We are so pleased that you have had a positive experience at The Nottingham Hearing Practice and have embraced our free trial which has resulted in such a great outcome for you.
Good customer service will always be at the forefront of our business, along with vast clinical experience and a drive to achieve the very best for our clients.
We feel this is what sets us apart from other practices.
We thank you for your custom and look forward to assisting you going forwards.
Thank you once again.
Stay safe and well.
Kind regards.
The NHP Team.
Wax removal recommended!
If you are searching for ear wax removal...LOOK NO FURTHER!
I was hesitant about it as I’d heard stories that made me nervous but needless to say, this particular clinic can not be faulted, the experience was overall pleasant, I was welcomed in on time and provided with a face covering and sanitizer, everything was very Covid safe. The gentleman explained everything about the ears to me which I never knew before and he definitely went the extra mile to ensure I was happy, 100% satisfaction from me can’t recommend enough!
May 21, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Natalie.
Thank you very much for your lovely review.
We are delighted that your visit was so positive and that we could help reassure you with both the safety measures in place and our approach to customer care and satisfaction.
Client centered care is at the heart of what we offer along with first rate service and highly experienced staff.
We look forward to your next visit should you require hearing care in the future.
Thank you once again!
Stay safe and well.
The NHP team.
Highly satisfied
Highly satisfied.
Mr Alan Jackson did a home consultation for me. Very professional from the start to finish. Alan was very thorough in explaining in depth the process of ear wax removal to hearing test.
As a result of the hearing test had quite a lot of hearing lost. Alan advised me of which hearing aid would be best suited for my needs. Very impressed with the hearing aids he left me to try under no obligation to buy. What a difference they made! Which resulted in me purchasing a pair. They are absolutely brilliant, lovely to hear things that I was unable to hear before like the birds whistling.
Would highly recommend Alan Jackson.
Thank you
Paul
March 20, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Paul.
Thank you so much for your lovely review!
We are really pleased that you have had such a positive experience and that that we have met your expectations.
As an independent practice we offer a great selection of hearing instruments from many manufacturers and with different levels of technology, this helps us tailor the aids to our clients individual requirements.
We also believe that an initial trial is the best way to find exactly what you are looking for, after all it is a risk free trial, with no obligation to purchase whatsoever.
As always, good customer service is at the forefront of our business and it really is appreciated when we receive such great feedback.
We thank you for your custom and look forward to further assisting you as required.
Kind regards
The NHP Team
Excellent service today when I visited…
Excellent service today when I visited for ear wax removal. Everything was explained beforehand and the procedure was painless. I couldn't believe the amount of wax removed and I can now hear clearly again. The premises are extremely clean and Covid proof.I would thoroughly recommend.
March 18, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Mr Buxton
Thank you very much for reviewing your experience at The Nottingham Hearing Practice.
We are delighted that your visit was so positive and just what you hoped for in every aspect.
The Covid precautions in place exceed all official guidance and will remain so to ensure the safety and confidence of our clients.
We look forwards to seeing you again should you require ear care in the future.
Thank you.
Kind regards
The NHP team.
A very good choice
The service is friendly, very efficient and staff that go to a lot of trouble to find the best solution for you. I am very satisfied.
February 19, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Mr Telford
Thank you so much for your review.
We are so pleased that you have had a positive experience at The Nottingham Hearing Practice and you found our approach met your expectations.
Good customer service offered by our experienced team will always be at the forefront of our business.
We thank you for your custom and look forward to further assisting you as required.
Thank you once again.
Stay safe and well
Kind regards.
The NHP Team.
Once again big thanks to Jo for sorting…
Once again big thanks to Jo for sorting out my troublesome ears - kind and professional service which once again did the trick!
January 20, 2021
Unprompted review
Reply from nottinghamhearing.co.uk
Hello!
Thank you for your review of The Nottingham Hearing Practice.
We are delighted that you found your visit to be so positive.
I will be sure to pass your comments on to Jo, our audiologist who has over 30 years of experience and a wealth of knowledge to ensure all of our clients needs are met.
Stay safe and well
The NHP team.
Excellent service from Mr Alan Jackson
I highly recommend Mr Alan Jackson at the Nottingham Hearing Practice Beeston. His calm manner immediately created rapport and his expertise, skill and sensitivity made my visit relaxed and very worthwhile. The excellent health and safety procedures gave me great confidence despite the current challenges brought about by Covid. Thank you.
December 3, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Tamba
Thank you so much for your lovely review.
We were delighted that you chose The Nottingham Hearing Practice for your hearing needs.
Our Audiologists are very proud of the service they offer based upon years of experience.
We are of course completely compliant with the latest Covid-19 advice and guidelines issued by the government and our governing body.
We look forward to your next visit and will continue to offer the very best of service whenever you need us.
Thank you once again.
The NHP Team..
Excellent service fully Covid proof
Excellent service fully Covid proof. Everything explained fully throughout. Properly trained Aurologist able to determine best method for my earwax removal. Prompt service bang on time no waiting involved. Felt fully confident in Alan’s ability to do the job and came away fully de waxed!!
October 30, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Ian
Thank you for choosing The Nottingham Hearing Practice for your ear care requirements.
Both Alan and Jo, our audiologists, are accomplished micro-suction, irrigation and instrumentation, this allows us to offer the best options for our clients and their individual needs.
We offer a professional yet personable approach to everything they we do, and we are committed to ensuring that our clients feel welcomed and reassured during their visit, especially during these difficult times.
We are of course fully compliant with the latest Covid-19 advice and guidelines issued by the government and our governing body.
We are delighted to hear that your visit was so positive and we will continue to offer the very best service should you require us again.
Thank you once again for your review of our practice.
Kind regards
The NHP Team
It‘s the best hearing place
It‘s the best hearing place. It‘s not sales driven like a lot of other places. It‘s all about being cared for and what’s in one’s best interest. Since I know Jo and Steve & team I feel much more confident wearing hearing aids. I can 100% recommend.
October 10, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Evelyne
Firstly, thank you for visiting The Nottingham Hearing Practice and for sharing your review.
We are so pleased to have been chosen to assist with your hearing care and that you found your experience so positive.
During these difficult times we have adapted our way of practicing to accommodate clients whilst maintaining the necessary precautions to keep all of our appointments safe and to be fully compliant with the latest guidelines.
We strongly believe in client satisfaction and even during these challenging times we are here to help in whatever way we can.
We all look forward to better times ahead but as always you can be assured of the very best service from our team.
Thank you once again.
Stay safe and well
Kind regards
The NHP team
Expertise and customer care
Each step was very clearly explained and the whole experience was one of attention to detail and courtesy. I felt at ease throughout. I have no hesitation in recommending this practice.
October 7, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Stephen
Thank you for choosing The Nottingham Hearing Practice for your ear care requirements and for taking the time to post a review of your visit.
It is always good to receive feedback as this helps us maintain our standards, so your comments are very much appreciated.
We would be only too pleased to offer our services to you again should you require them in the future.
Stay safe and well.
The NHP team.
Absolutely fantastic experience at…
Absolutely fantastic experience at Nottingham Hearing Practice today. Alan took me through the ear wax removal procedure very carefully and when I had it done I cannot believe the difference it has made - the low level tinnitus I had (a "classic case of wax on ear drum" I believe) has gone. I cannot recommend this Practice enough, (Steve was also great when I first made contact). I am going to get my daughter to make an appointment for the 'crackling' in her ears!
September 17, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Thank you for taking the time to leave such a lovely review of your experience with us today at The Nottingham Hearing Practice. We're glad to hear that it's made a huge difference to you.
We always aim to make sure you are clear on the procedure before hand and ensure you have a positive experience both during the wax removal and when booking your appointment.
We also really appreciate you passing on our details to your daughter and look forward to hearing from her in the near future and helping her with her "crackling" ears.
Thank you once again for choosing to visit us.
Stay safe and well.
The NHP team
Exceptional
Amazing. Professional. Kind. Truly wonderful customer service. Independent which means a broad knowledge of all things hearing! Had a no commitment chat, never felt under pressure, asked all sorts of questions about me and my life so they could understand my needs..fabulous! Had my ears cleaned while there, again very professional. Very clean waiting room, nice and cool! Just a wonderful place and I felt looked after. Highly recommended 💕
August 10, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Louise
Thank you for taking the time to post your review.
We are delighted that you visited us with your hearing care requirements and so very pleased that you found our service to be everything you hoped it would be!
Our Audiologists are very proud of the service they offer and are happy to give professional advice based upon years of experience.
We are of course completely compliant with the latest Covid-19 advice and guidelines issued by the government and our governing body.
Thank you for once again for choosing us to resolve your hearing problem.
Stay safe and well
Kindest regards
The NHP Team
Fantastic treatment
Fantastic treatment, provided by professional and friendly staff. Having struggled to clear wax from my ears, one appointment cleared it all quickly and pain free. The precautions taken with regards to protecting against corona virus were also very good and made the process feel very safe.
August 3, 2020
Unprompted review
Reply from nottinghamhearing.co.uk
Hello Adam.
Firstly, thank you for visiting The Nottingham Hearing Practice for your hearing care requirements..
During these difficult times we have adapted our way of practicing to accommodate clients whilst maintaining the necessary precautions to keep all of our appointments safe and to be fully compliant with the latest guidelines.
We all look forward to better times ahead but as always you can be assured of the very best service from our team.
Thank you once again.
Stay safe and well
The NHP team.
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