nottinghamhearing.co.uk Reviews 

100
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have written a number of 5-star reviews over a some years of using the services of the NHP. Each one has been thoroughly merited. And I'm here again with another! I have a continual issue... See more

Company replied

Rated 5 out of 5 stars

Amazing. Professional. Kind. Truly wonderful customer service. Independent which means a broad knowledge of all things hearing! Had a no commitment chat, never felt under pressure, asked all sorts... See more

Company replied

Rated 5 out of 5 stars

Having spent months oiling my 14 year old son's blocked ears, I decided to seek specialist help. I am so grateful to the staff member that rang me back and explained the procedure and to Jo who carrie... See more

Company replied

Rated 5 out of 5 stars

Steve, the Audiologist put me at ease straight away with his friendly, and professional manner. He explained the procedure before hand and went on to show me (with the use of a model ear) what happens... See more

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Company details

  1. Audiologist
  2. Hearing Aid Store

Written by the company

Independent Hearing specialists - Hearing Aid Store in Nottingham: At the Nottingham Hearing Practice, we have a wealth of experience, clinical excellence and a great deal of passion for our profession. Our renowned Audiologists are partners of the business and as such they really do care about their clients. We undertake comprehensive diagnostic hearing assessments and hearing aid evaluations so you have complete assurance in your results and the honest recommendations made. A hearing test and trial appointment at the Nottingham Hearing Practice usually takes around 2 hours. In order to ensure the appropriate recommendations are made, it is important that when we assess your hearing we truly understand how your hearing affects you. Sometimes a hearing impairment could simply be caused by a build-up of wax and if this is the case we can arrange an appointment for it's safe removal. Holistic fitting method: If hearing impairment is established, your Audiologist will provide information about the latest intelligent and connected hearing aids stocked by the Nottingham Hearing Practice. We provide hearing devices from the leading hearing aid manufacturers, such as Phonak, Oticon and Starkey in a range of styles. So, that means we can ensure we find the best solution for you. At this point, we differ from other providers, as we are able to fit you with instruments immediately. We then allow you the opportunity to try them free of charge, for a couple of weeks or more. Of course, we’ll make sure the hearing aids are programmed to your hearing loss and give you a basic orientation on how to use your new hearing aids. After a few days, you may well realise you need some adjustments, but we will be on hand to help. When you return for your next appointment, we can adjust the hearing aids to ensure they are working perfectly for you. This may be a process that is repeated a few times. That’s the beauty of our free trials: It is important to realise that succeeding with your hearing aids is not just about the aids themselves. The fine tuning, motivational advice and ongoing support we provide is equally as important. It is often a good idea to attend your hearing consultation with a family member or friend. They may be able to give a greater insight into your lifestyle and the problems they believe you encounter. They will also make it easier for you to understand the improvement hearing instruments will make and provide you with support for any decisions. So please do get in touch and we’ll get started together. Come along and see us in Beeston, Nottingham. We are the leading hearing care centre and your first choice for hearing aids and wax removal in Nottingham!


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4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

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(100)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

As an NHS hearing aid owner I have been…

As an NHS hearing aid owner I have been very pleased with my NHS hearing aids, however I had noticed that my hearing was not too good when it came to hearing my wifes voice when we were out shopping etc, so during a visit to Beeston we called in at the Nottingham Hearing Practice. It has been the best experience that I can remember for a long time and having been in retail for 40 years that is high praise for me. From the initial consultation through to purchasing my Bernafon hearing aids which now let me hear my wifes voice clearly and others when out. I say well done and keep up the good work. The free trial cannot be faulted, thank you..

October 30, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Hello Mr Walters.
Thank you for your lovely review.
We are so pleased that you have had a positive experience at The Nottingham Hearing Practice and have embraced our free trial which has resulted in such a great outcome.
Good customer service is at the forefront of our business and feedback is very important to us.
We thank you for your custom and look forward to further assisting you further and as required.
Thank you once again.
Kind regards.
The NHP Team.

Rated 5 out of 5 stars

Amazing !

I have visited The Nottingham Hearing Practice on two occasions recently with severe wax blockages and been more then satisfied with the excellent standard of service I received from the whole team. Thank you so much Alan,Jo and Steve. What a find ! I highly recommend a visit with any ear issues !

October 23, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Hello JB
Thank you for your review.
We are just as delighted that you visited us for help with your hearing difficulties and had such a positive experience that you came back again!
We look forward to assisting you in the future should you need us at The Nottingham Hearing Practice...
Kind regards.
The NHP team.

Rated 5 out of 5 stars

Ear wax removal

Today had an Ear wax build up removed very efficiently and professionally by Nottingham Hearing Practice in Beeston. Every step and procedure was well explained and I felt very confident nd comfortable. Worth every penny!. Thanks again to Alan and Steve.

August 23, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you so much for taking the time to post your experience with us Mr Vickers.
We are delighted that you have had such a positive experience and felt reassured throughout your appointment.
Should you require further assistance in the future we hope you will call The Nottingham Hearing Practice again.
Thank you for choosing us for your care.
Kind regards
The NHP team

Rated 5 out of 5 stars

Excellent, professional and friendly service

The professionalism and friendliness of this practice cannot be surpassed. Nothing was too much trouble, and great pains were taken to program the hearing aids to my main need; that of hearing higher frequencies in pipe organ music, myself being a church organist. Highly recommended.

July 18, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you for your fabulous review Mr Ward.
We are so pleased that you have had a positive experience, you had very specific needs relating to your occupation and the requirements regarding this so it is lovely that we have met your expectations.
As always, good customer service is at the forefront of our business and it really is appreciated when we receive such great feedback.
We thank you for your custom and look forward to further assisting you as required.
Kind regards
The NHP Team

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. Very professional. Cured my ear wax problem immediately.

June 12, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you for your positive review Mr Gorst.
We are very pleased that you chose The Nottingham Hearing Practice to resolve the issue that you were experiencing.
Our staff pride themselves with their approachable and professional manner, we understand the needs of our clients and will always try our very best to achieve an excellent outcome for them.
We are here to help.
Thank you once again.
Kind regards
The NHP team

Rated 5 out of 5 stars

Lovely people

Lovely people, excellent service, would recommend both a home visit for ear wax removal or going to the practice for a hearing test.

June 10, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you for your review Simon, we were delighted to assist with your hearing care and would like to thank you for taking the time to comment on your experience at The Nottingham Hearing Practice.
We look forward to assisting you in the future should you need us.
Kind regards.
The NHP team.

Rated 5 out of 5 stars

Superb treatment

I had a superb treatment today that was 100% effective, and all symptoms relieved.

Alan is an experienced and fantastic audiologist who treated me with the utmost care and consideration-
explained everything.

This Beeston clinic is a hidden gem!

J

May 22, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you so much for taking the time to post your thoughts, we are delighted that you visited us for your care and had such a positive experience.
We allow time within appointments to explain everything involved in the procedure undertaken and to reassure or clients that they will receive the best possible treatment from our highly skilled audiologists.
We are here to help.
Kind regards
The NHP team

Rated 5 out of 5 stars

Relieved of all pain, and I could hear perfectly

Went to my doctor with ear ache, and she recognised compacted wax in my right ear. options were discussed and I was prescribed ear drops.
Three days in and my ear was very painful and blocked. Just felt I didn't want to continue with the drops and so booked an appointment.
Alan showed me the problem with video evidence (not as scary as it sounds!), explained the problem, and the options and suggested a treatment.
Amazing. 10 minutes later, relieved of all pain, and I could hear perfectibility.
Can't thank them enough, and can thoroughly recommend.

March 19, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you for your brilliant review Mr Pollard.
Ear drops can be a very useful tool when wax becomes a problem in the ear. Unfortunately it is often the case that even with their use wax will often have to be removed by a professional. Here at The Nottingham Hearing Practice we have highly skilled Audiologists who have many years of experience in the removal of wax.
We are very pleased to have been chosen by you for this procedure and we are here to offer advice going forward, should you require it.
Thank you once again.
The NHP team

Rated 5 out of 5 stars

Friendly professional staff have done a…

Friendly professional staff have done a first class job for me. The whole process, from making the first appointment and then through testing, fitting and follow up couldn't have been easier or more relaxed - and successful. Now I can comfortably hear conversation in noisy environments and watch tv with the subtitles turned down! Brilliant. Thank you.

February 20, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

We are so pleased that you have had a positive experience, good customer service is at the forefront of our business and it is very rewarding for us when we receive such great feedback. We look forward to assisting you with your hearing needs for many years to come.
Thank you for choosing us.
Kind regards team NHP

Rated 5 out of 5 stars

Another life changing experience…

Having had one life changing experience as one of the Adults in the series OPHF4YO, I hardly expected another as I walked through Lark Hill Retirement Village.

I noticed representatives from The Nottingham Hearing Practice, and having discarded other brands, I decided to make an appointment to have a test in my own Bungalow.

I could not have been more pleased. I was offered two of the best technical models on the market to try for a period before I finally made my choice. I now only need half the volume on my Television, and I can now hear long forgotten sounds of birds.

Alan and Joanna were meticulous, pleasant and understanding. I can recommend that you will be in safe hands

Ken Pidcock

February 14, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Hello Mr Pidcock
Firstly, thank you for entrusting us with your hearing care, we really appreciate it.
Our free hearing aid trials continue to be a success with our clients.
The ability to be sure that what you are considering purchasing truly works for you as an individual, and for your own personal lifestyle and the environments that you perhaps may have struggled with or even avoided before clearly works.
As an independent practice we have no bias towards a particular brand or model of hearing aid, we allow you to try the style and technology you prefer, with sound advice given to assist in your choice.
You really are in "safe hands" with us!

Kindest regards
The NHP team

Rated 5 out of 5 stars

Second Visit

This was my second visit to the Nottingham Hearing Practice and once again it was a faultless experience. Alan is professional and helpful and spent time explaining the tests and the results clearly to me. The customer experience seems to be their priority and everything from making the appointment to tests and results was easy and professional. I would definitely recommend NHP. Many thanks.

February 1, 2019
Unprompted review
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Reply from nottinghamhearing.co.uk

Thank you for your lovely review. We believe that a friendly yet professional approach is what every customer should experience, and we have a wealth of experience to offer sound advice and first rate clinical expertise. Thank you for choosing us for your care.
Kind Regards
The NHP team

Rated 5 out of 5 stars

I felt very comfortable and listened…

I felt very comfortable and listened to. The friendliness and professionalism I received from Alan (the Audiologist) was far beyond my expectations. There was no pressure to buy and I was totally put at ease.
Everything was explained and delivered in such a way, I felt the level of service and care could not be bettered. I would not hesitate to recommend them.

November 3, 2018
Unprompted review
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Reply from nottinghamhearing.co.uk

We are delighted that you have had a great experience, We treat every client as an individual and allow as much time as is needed to deliver top quality service in a professional, yet friendly manner. Thank you for choosing us.

Kind regards
team NHP

Rated 5 out of 5 stars

Make the Nottingham Hearing Practice your first choice for hearing aids

After struggling to get an audiology appointment with one of the main high street stores I decided to book an appointment with the Nottingham Hearing Practice. I'm so glad that I did. I saw Alan who did the necessary tests, was so informative and I was supplied with a pair of hearing aids. I realised that my hearing wasn't perfect and I've had the hearing aids for two months now. They're discreet and I love wearing them. The staff are all so helpful and go out of their way to make you feel comfortable. I would recommend that anyone with hearing problems books an appointment with the Nottingham Hearing Practice.

September 5, 2018
Unprompted review
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Reply from nottinghamhearing.co.uk

Dear Carole,
Thank you so much for taking time to write your lovely review. Thank you for your kindness and I will see you at our next appointment.
Alan.

Rated 5 out of 5 stars

I had been struggling with my hearing…

I had been struggling with my hearing for the last few years and finally decided to get my hearing tested.
I made an appointment at Nottingham Hearing Practice and had a hearing test carried out by Alan.
My hearing was pretty poor and after reviewing the options I purchased a set of digital hearing aids.
The difference is amazing and I can't believe how much I have been missing out on for the last few years.
Alan and Jo were very professional and I trusted their advice and would highly recommend them to anyone with hearing problems.

July 20, 2018
Unprompted review
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Reply from nottinghamhearing.co.uk

Hi Nick. Thank you very much for your kind review, its so nice that even as Jo's ex-husband, you chose us to look after your hearing. Alan and Jo

Rated 5 out of 5 stars

Hearing - my experience.

Should you have a hearing problem and live in the Nottingham area where best to go for friendly but professional advice is Nottingham Hearing at their newly created relevant premises on the High Road ,Beeston.Facilities include testing, mico suction together with appliance sales and service.
Parking is free at nearby superstores;Beeston is well served by tram and bus. Personal attention is their aim and your satisfaction is their reward.This sentiment I can endorse from my own very recent experience.

July 19, 2018
Unprompted review
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Reply from nottinghamhearing.co.uk

Hi Michael, thank you very much for your kind review. Regards, Jo and Alan.

Rated 5 out of 5 stars

What a lovely practice

What a lovely practice this is I visited a few weeks ago for a consultation and received a lovely warm welcome with a great cup of coffee too. The consultation was very professional but in a relaxed way and I would definitely recommend to anybody who has hearing difficulties to pay them a visit.

July 16, 2018
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Matt, thank you for your kind review. So glad we could help you. Alan and Jo.

Rated 5 out of 5 stars

After a decade (yes really) of low…

After a decade (yes really) of low quality treatment from the NHS where I experienced everything from mis/late diagnosis to out and out cock ups, what a joy to have been recommended the Nottingham Hearing Practice. The team here are so professional, polite, understanding of the patient's needs, and gone are the days of being just another number to cross off the list and get out the door as sadly happened so often with the NHS.

The step up in patient care is so big that I really can't do it enough justice with words, and for the last 5 years once I was correctly diagnosed and on the NHS treadmill was basically an ongoing nightmare where I truly never thought there'd be any light at the end of the tunnel. Thanks to Alan & Jo at Nottingham Hearing Practice I can truly say my quality of life has improved beyond measure thanks to their service, and I now have back everything I thought was gone forever, including sounds I'd completely forgotten about.

I cannot praise this company highly enough, or even begin to do them the credit they deserve with this review - just know that when you go here, you will be looked after far beyond anything the majority of us are used to, and their #1 priority is making sure you are completely happy and correctly treated. I have zero doubts that this company will go far within this industry, and it's fully deserved!

July 13, 2018
Unprompted review
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Reply from nottinghamhearing.co.uk

Hi Jel, thank you so very much for your kind and detailed review. We are so glad we could help you and look forward to looking after your hearing going forwards. Alan and Jo.

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