Oakwoods Outlet Reviews 

63
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic place to get your floor. We are really happy with the quality of the engineered wood oak flooring that we purchased from Oakwood's Outlet. The customer support was also exceptional. James ca... See more

Rated 5 out of 5 stars

Peter has been a great help with superb communication and advice. Peter has been a fantastic help and we really appreciated him taking the time to find a solution. We have both been impressed by... See more

Rated 5 out of 5 stars

I can’t praise James highly enough. Despite the chosen flooring being out of stock, James communicated throughout to let us know what was happening. He confirmed when it had arrived in the country so... See more

Rated 5 out of 5 stars

What a refreshing company to engage with. James was very helpful from beginning to end. There were a couple of damaged items which he resolved with no problem and very swiftly. All in all hi... See more

Company details

  1. Flooring Store

Written by the company

Oakwoods Outlet supplies high-quality oak wood flooring at competitive prices as well as accessories including; Osmo Polyx Oil and Sika Adhesives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

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Rated 5 out of 5 stars

Absolutely no reservations in…

Absolutely no reservations in recommending Oakwoods outlet. James and Peter were always very quick to respond to our questions over email and always very helpful. Their quote was v competitive and I wouldn't hesitate to use them again!

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Superb experience & prices

Genuinely impressed by the excellent prices and great customer services by Oakwoods - will definitely be purchasing again. Nothing was too much trouble to talk through & delivery was made exactly when told. Can't fault them.

August 13, 2019
Unprompted review
Oakwoods Outlet logo

Reply from Oakwoods Outlet

Thanks for your review Peter, so glad to hear you are happy with our service!

All the best with the installation, please let us know if you need anything else

Rated 5 out of 5 stars

Oakwoods flooring have been excellent…

Oakwoods flooring have been excellent in supplying engineered timber for a development in Brighton. When additional items were needed James was really quick to respond and help where he could to get the project through to completion.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely happy with Oakwoods!

Extremely happy with Oakwoods! I got a number of quotes and theirs was by far the best, but also, customer service was just marvelous and delivery was extremely fast. The driver was very helpful as well! I would always go back to them for my flooring.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

Frozen Umber Engineered Flooring

From start to finish, Oakwoods Outlet provided a helpful, friendly and knowledgeable service without any unnecessary sales patter or pressure. The result is we now have a lovely floor in our home and would definitely use them again or indeed recommend them to anyone looking for value-for-money, high quality flooring.

June 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, James was very quick to respond to my emails and also able to offer advice on installing our new floor over the phone. He was able to offer the best price for our V4 floor and delivery was fast and free. Highly recommended.

June 22, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased with our new V4 Wood…

Very pleased with our new V4 Wood Flooring from Oakwoods outlet. Plenty of advice and help offered during the buying process and it felt like quite a personal service. Would definitely recommend to others.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Absolute stars! Why should you buy floors from anybody else?

I have been dealing with James throughout, which has been an absolute pleasure.

I have been looking for Eiger Oak floors that we had had installed in one of our rooms + accesories. I initially went to an original local flooring company that we used to supply, but suspected the quote I was given was overpriced.

After a few searches, I came across OakWoodsOutlet. Initially, I have completed a web form, that James responded to in around 10 minutes. I then spoke to James, who has advised me on all the accessories I needed and helped to source them (despite the fact, the type of underlay I wanted was not something that OakWoods stocked).

The quote given was not only substantially cheaper than nearest competitor, it also arrived on the day James promised and the quality is perfect.

If you are after no-nonsense honest service at an extremely competitive price, use Oakwoodsoutlet.

Thanks so much, will not be my last order for sure

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

If only every retailer communicated as…

If only every retailer communicated as well as these guys life would be a lot easier ,great price and great service from james and peter.
i was initially cautions as it was a substantial order and they are a relatively new business but my fears were completely unnecessary.
a recommended provider by V4 and i can now see why .I would highly recommend these guys and not hesitate to use again.

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Don't usually give reviews but this…

Don't usually give reviews but this company deserves it .After months of looking at shop after shop of wood flooring in our area ,we could not seem to find that colour or grain look of wood we were after for our 1930 house .My wife went online and found Oakwood's outlet , and we loved the look of the V4 flooring range on the site .After seeing the sample we received and look of the DC101 frozen umber we knew that was the one . we ordered it right through for passage to lobby to living room it looks amazing well pleased with result .But overall James at Oakwood's give us a great price for such quality, was so helpful with not just ordering but advice and ordering of correct underlay and door thresholds and delivery and packaging was first class,Highly recommend this company and will use again .

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

All round great service, price and quality

Really good customer service. James who I dealt with was great. The prices he offered we very competitive. Order all my flooring with quick delivery and a choice of delivery date. I would recommend this company to anyone who needs quality flooring with great price and service.

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service – no reservations, I would recommend this company to anyone.

We dealt with James entirley remotely and he was very customer centric, from sending out samples, advice on istallation through to maintenance. We even had quite a lot of surplus left and he was happy to refund this... thanks for your help

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and products from…

Excellent service and products from Oakwoods Outlet, communication and response times are second to none. My floor was out of stock but I was kept up to date with the eta and it arrived on time. Highly recommend.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, James Lazar and his team at Oakwood have done an exceptional job with advice, supplies and queries. It is such a pleasure to deal with them. Very professional and friendly too! Highly recommend them to all.

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing honest company

Amazing honest company. From the start the customer service was superb. James helped us pick the floor, get the best price going (I tried everywhere to get it cheaper) and he kept me updated every few days with the delivery status.
I had a big project on the go and needed advice which a few issues. James took them to the manufacturer and got me answers no builder could help me with. The floor was delivered when promised and it looks amazing. Great product and service. Highly recommend !!

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

Thanks James for a great experience. We really appreciated the prompt communications and helpful service. We decided to go with Oakwoodsoutlet initially because you had the best prices for V4 flooring and good reviews but we've been very happy with everything. Thanks especially for being so helpful also with our top up order. We would definitely recommend to everyone.

June 26, 2018
Unprompted review

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