Olshan Foundation Repair Reviews 2,695

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex issues clearly and thoroughly. The service provided is frequently described as exceptional, with many people appreciating the efficiency, care for landscaping, and the overall quality of the work. Reviewers often mention that the teams arrive on time, work diligently, and leave the job site clean, ensuring a smooth and satisfactory experience. However, some customers also noted issues with response times for follow-up requests and felt that commitments made by sales representatives were not always honored. A few other people also felt that the initial pricing could significantly increase during the project, leading to unexpected costs and dissatisfaction with the final outcome.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and thoroughness of... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising promptness and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the pricing fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent was on time to the minute. He listened to my explanation a d asked incisive questions. He took time to explain the elements that would affect their solution. He was straight-forward, knowled... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

We needed to get our drainage issues resolved. The entire process was exceptional, from our initial quote from Brian to the crew, Gaspar, Erix,Agustin, Jenri and Erlin. The crew did an amazing job and... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ask as many questions as you need to Completely understand everything that is happening/occurring to Your property. If you have young children or dogs, I would not recommend staying at the property

I would prefer to have the majority or the lead engineer to be bilingual, because I do not speak any Spanish. Christopher was present to translate, but it kept me from asking questions. I have noticed from the area on my front porch that the concrete area is slightly higher in the center with a mild sloping down to each corner. This is the same in the garage areas. One horse stall pad that we put down in the garage for an exercise rack was broken. The rack was scratched and the crew were told not to move it without my son’s knowledge and help. All the empty cement material bags were not removed from my yard, they should not have been placed into My recycling bin. - - - At my sister’s home, she had plastic covering over her book shelves, fireplace and all her furniture. This was to prevent the dust from getting all over these items. They needed to have the plastic covering to stay on all these items for all the title repair work that needed to be done throughout the home. … ( a lot of cement dust layers occurs when 24+ areas are affected). The plastic covering was theirs and not the company’s to clean up. Their inside cement areas look Great. Their outside dirt area look different than at my local, but I guess all is well. When my house was lifted/ leveled my interior cracked ceiling was pieced back together very nicely. Glad I had the repair work done ✅

March 19, 2026
Rated 5 out of 5 stars

Olshans will make it right!

Olshans built a retaining wall for me, plus added a French drain behind it, and surface drains between the wall and house to also collect the downspout water.

The work was done efficiently, and they really listened and tried their best to accommodate my needs. They also did everything “by hand” so that they wouldn’t tear up my yard. They put down plastic to catch all the dirt… they did an excellent job cleaning everything up after their work.

My drainage is a bit complicated, and they have came back out twice (almost 100 miles one way) to make modifications and ensure the drainage is working the way it should. That is impressive. Some may think that’s a negative, but having a company that will make their work right… even if it takes multiple long trips… that is not something you see nowadays. If you need retaining wall, drainage, foundation, etc… work, then make sure you give Olshan’s a chance.

I have to say that Francisco and his team (Antonio and James) were extremely patient and efficient with this last visit. They were also hard workers, pleasant, and cleaned up everything.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Edgar

Edgar, Douglas, Sergio, Travis, Alex and Jasson were very hard workers!!! They got the job done quick for what all they had to on the foundation. Thanks again!!!!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Olshan Review

Olshan rep. Less came out on New Years eve to review our problem, this is the 2nd time we have used them, this time we went completely around the house to level it. We picked Olshan because of there warranty and they honored it as stated in there contract with nohassel . I can not say enough good things about there work crew , forman Victor his crew Johnny, Fernando, Carlos, Jesus, Adon, Victor and Alex on how professional,courtiers and fast they are. They cleaned up the site and left as tho they were not here. If I had any question or needed them to pick up or relevel a area they did it without any problem. This is a great company and a great crew. I highly recommend this company....

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

After exhausting research and getting…

After exhausting research and getting competitive bids we decided on Olshan to repair our home’s pier and beam foundation. Our rep Jason came to our home and did a thorough evaluation. He was professional, extremely knowledgeable, courteous, and most importantly genuine.
Olshan was also able to expedite our repair as requested.
On Monday Christan’s team arrived bright and early as requested and proceeded to work like a well oiled machine. I was told the job would take 3 or 4 days and true their word it was completed in 3.
The entire time the crew worked there was never a mess and when they completed the job you could not tell they were ever there.
We are extremely pleased with the high quality of expertise and craftsmanship that Olshan provided.
I would highly recommend them for any foundation repairs.
Louis L. Alamo Heights Tx.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

French Drain fix

Matt Neal was an excellent salesperson. He took the time to review the estimate we received from another company and explained that the work they recommended was unnecessary. Instead, he suggested addressing the drainage issue at the front of our home, which he felt was the true cause of the problem and a much more practical solution.
Martin Bello, Idaquel Gonzalez, David Machato, Carlos Saklarriga, Raul Bello, Nick Felix, and Leo Sousa did an outstanding job completing the work. The team was efficient, professional, and respectful throughout the entire process. I would highly recommend this company to anyone in need of foundation-related services.
Located in Centerview, MO

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

We had 3 floor drains with sump pumps…

We had 3 floor drains with sump pumps installed inside our business entry doors, due to flooding during heavy rains. The work was completed in 1 day as quoted, a longer than normal day but not bad. Had 1 issue, partly due to a language barrier, but it was resolved and repaired, thank you guys for putting up with me. All came out very well done.
Thank you to the managers Chris and Armando, the supervisor Martin and his crew of hard workers - Leo, Carlos and Idaquel. Excellent work men and thank you for all the extras you help us with.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sean called to confirm arrival time

Sean called to confirm arrival time. He was prompt, courteous and professional. He listened to my issues and examined the property. Sean was straightforward and honest in his assessment explaining that the work I needed was more suited to heavy equipment/tractor work. He described the work that Olshan does, which he would be happy to help with. I appreciate Sean’s professionalism and honesty.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Malicious lies and greed

Recently bought home. Needed foundation work and was under warranty by Olshan. I was initially told to wait 3 months to adjust piers (never a year). Delayed renovations. After 3 months, only then given a proposal for > $20K to add more piers and raise all piers. I declined and I'm now being held hostage to either pay the $20K or wait a year before Olshan will adjust the piers. Ridiculous. Malicious lies and greed.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism at its finest!

Professionalism at its finest! Our sales rep, Cory, was honest and straightforward about our situation. He thoroughly explained what needed to be done, and how it was to be done. We contracted with Olshan to have the work completed. Fast forward to the day of the job: The crew was amazing! Edgar, Chris, Douglas, Sergio, Alex, and Jasson have extensive knowledge in their field. Edgar and Chris (the leads in this crew) took time to explain the scope of work before the job started, as well as after completion. Edgar and Chris are true gentlemen in every aspect. It was a pleasure to have met them and the crew, and I hope they know how much they are appreciated. Thank you!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

John Garcia showed up today in…

John Garcia showed up today in Mansfield, Tx to finish the work Olshan Foundation Solutions did in repairing my foundation. John and his crew (Everado, Juanito, Don Jose, and Chon) did a great job with my gutter drainage to protect my foundation. They were fast, efficient, and creative. They explained their work to me, answering all of my questions. When finished, they cleaned up their work and left the dirt around my foundation in great shape! I would highly recommend Olshan Foundation Solutions to anyone needing their services.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Professional Liars

Do not get fooled by the “professional” sales people at Olsan. They will lie and tell you whatever you want to hear to get your commitment, but they have ZERO follow through on their commitments. We spent over $25k with them and had to call over and over again to get a response after the job was “finished”. When we finally got ahold of our contact and asked him about the commitment they made he said “I cannot remember all the things I say all day”. He never owned up to what he said they would do and everything he said before the job was started was in front of me and my husband. We both recall the conversation clearly, but the Olsan guys essentially called us liars. We’ve also had a small drain top break that they installed and we need it replaced, which we would pay for, but again, we cannot get anyone to follow up. Worst company I’ve EVER worked with.

November 18, 2025
Unprompted review
Olshan Foundation Repair logo

Reply from Olshan Foundation Repair

Hi Marissa,

I am incredibly sorry to read this.

Because your username does not show your full contact information, I am unable to look up your account in our database to help you further.

Please email us directly at olshan@olshanfoundation.com with the name and address associated with your account. I want to personally escalate this to our senior management team so we can address this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look