Olshan Foundation Repair Reviews 2,695

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex issues clearly and thoroughly. The service provided is frequently described as exceptional, with many people appreciating the efficiency, care for landscaping, and the overall quality of the work. Reviewers often mention that the teams arrive on time, work diligently, and leave the job site clean, ensuring a smooth and satisfactory experience. However, some customers also noted issues with response times for follow-up requests and felt that commitments made by sales representatives were not always honored. A few other people also felt that the initial pricing could significantly increase during the project, leading to unexpected costs and dissatisfaction with the final outcome.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and thoroughness of... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising promptness and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the pricing fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent was on time to the minute. He listened to my explanation a d asked incisive questions. He took time to explain the elements that would affect their solution. He was straight-forward, knowled... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

We needed to get our drainage issues resolved. The entire process was exceptional, from our initial quote from Brian to the crew, Gaspar, Erix,Agustin, Jenri and Erlin. The crew did an amazing job and... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The people I worked with were very…

The people I worked with were very helpful, very thoughtful, and very thorough. Had an amazing experience with them. Donovan was very friendly and supportive throughout the whole process. He explained what would happen and how long it would take. He was also able to answer every question we had and was easy to get in touch with after our visit.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experince!

I had some concerns about my property and Dave Klotzbuecher came out to evaluate. He was very professional and did a great inspecting the property, ultimately determining that there were no foundation issues to be addressed.
Based on this experience, if I did encounter issues in the future, my first call would be to Dave / Olshan.

February 25, 2026
Rated 3 out of 5 stars

Warranties are honored here... eventually.

UPDATE: They fixed it! It took a few phone calls up the chain of command after receiving an automatic "No," so I can't give the a higher rating than 3/5.

A 5 star company would have sent a rep out to see the problem after a single phone call. A 4 star company would have called to get ALL details of the problem before refusing.

I am grateful that they honored their "we stand by our work" sales pitch, eventually. I am just frustrated that it took so much back and forth to get someone out here to even look at it.

For the sake of continuity, I am leaving my original review copy below. Hopefully Olshan can use this experience to train or reinforce a more open minded approach to standing by their work in the future.

Thank you, Olshan. I appreciate the correction.

ORIGINAL REVIEW: Warranties are not honored here. It has been less than a year since they raised the foundation of half of our house (about $24,000), and I found a problem while fixing my plumbing. They are refusing to come out and fix the issue, even saying that I could pay another $1,000 to have them install another pylon to fix the problem work that sits directly next to the pylon they installed. Between 2 installed pylons, so it is obviously a direct result of their work.

Obviously, I'm not doing that. I have no interest in giving more money to a company who refuses to stand by their own work.

The entire reason we went with Olshan (compared to other quotes as low as $15,000) is their assurance that they stand by their work, and they have been here for 80 years, so they will be here in the future for problems that arise with their work. It turns out this is not true.

February 25, 2026
Unprompted review
Olshan Foundation Repair logo

Reply from Olshan Foundation Repair

Steven, thank you for taking the time to speak with us over the phone. We appreciate you listening to our perspective and allowing us the opportunity to talk through the technical details of your foundation and plumbing concerns.

We are glad we were able to clear up the initial misunderstanding and reach a positive resolution.

Rated 5 out of 5 stars

Trustworthy

We were provided with exceptional services by Olshan representatives. Mr. Bill Ford was very communicative and accessible at all times to answer questions. The working crew was on point in everything they did from beginning to end performing the foundation repairs. This crew is superb: Martin, Angelo, Carlos, Jose, Neddy, Mario & Eduardo. The ladies in the main office are very nice too, they are user friendly.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Brianna S. went over and above to help get a very quick appointment for an inspection of our foundation as we were had scheduled other work on the house that would need to be rescheduled if we had any problems. Jake was very knowledgeable, explained everything, and took measurements so that we have a baseline to determine in the future if we need any foundation repairs...which we do not at this time! They are both outstanding employees!

February 16, 2026
Rated 2 out of 5 stars

Did fast work and good cleanup but when…

Did fast work and good cleanup but when they leave the job good luck on getting them back. Found where they left a problem and 4 calls over 3 months and still haven’t had a visit to show the problem to. Did receive one call back but he said that is another department and he will pass that on. 1 month later still a no show. I would not recommend Olshan as warranty work is not in they name, including writing a review on there web page.

March 24, 2025
Unprompted review
Rated 4 out of 5 stars

Both McKensie and Donovan were thorough…

Both McKensie and Donovan were thorough and knowledgeable and professional and timely. Prices are a bit high, but I think the warranty or guarantee of their company’s work might. Be. worth. it. Not certain why I’m being solicited for a review before any work is completed, but so far , so good. They may get the project …
J. Doran Feb 2026

February 10, 2026
Rated 5 out of 5 stars

Crawlspace foundation repair

We just had our home’s foundation leveled by Olshan-Little Rock and the experience was as professional, courteous and successful as we could have hoped for. From the first phone call in which Lanaylia set up the meeting with Jerry, the structural tech, to the scheduling of the actual work to be performed everything went smoothly and on schedule.
When Julian and his crew of Jose, Jamie, Julio, James and Epifanio arrived, they were courteous and friendly. Julian kept us informed throughout the entire job. They are a great group of men and they know their business. Would definitely recommend them.

February 13, 2026
Unprompted review

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