Olshan Foundation Repair Reviews 2,695

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex issues clearly and thoroughly. The service provided is frequently described as exceptional, with many people appreciating the efficiency, care for landscaping, and the overall quality of the work. Reviewers often mention that the teams arrive on time, work diligently, and leave the job site clean, ensuring a smooth and satisfactory experience. However, some customers also noted issues with response times for follow-up requests and felt that commitments made by sales representatives were not always honored. A few other people also felt that the initial pricing could significantly increase during the project, leading to unexpected costs and dissatisfaction with the final outcome.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and thoroughness of... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising promptness and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the pricing fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent was on time to the minute. He listened to my explanation a d asked incisive questions. He took time to explain the elements that would affect their solution. He was straight-forward, knowled... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

We needed to get our drainage issues resolved. The entire process was exceptional, from our initial quote from Brian to the crew, Gaspar, Erix,Agustin, Jenri and Erlin. The crew did an amazing job and... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 28% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I used Olshan to level my house in…

I used Olshan to level my house in 2022. Their salesman came and looked at all my concerns inside, and the proposal for repairs was made. Three stablizing jacks were proposed and I was told it had a transferable 25 year warranty. After thousands of dollars hiring them, they came and placed the jacks. To my surprise, the foreman was bringing out the other, much larger jacks when they were finished. Instead of adjusting the jacks I was never even told were already there, I was sold on these. I proceeded with the renovation of tens of thousands of dollars, I noticed cracks in the new tile above where they placed their "much better jacks." When I called, I was told I had a year warranty and it had expired. No solution was offered. Other companies wouldn't touch their "subpar" equipment.
Fast forward a couple of years, their thousands of dollar proposal wasn't even the solution to the problem to begin with, only a small part, and now ineffective. Their jacks weren't stabilized and not even touching the beam. The small concrete pads they placed them on, which were merely placed on top of the ground, had sunk into the ground with the pressure and were doing nothing. They removed jacks that were only needing adjusting and put it a failing system. What the salesman (inspector) says when he's here and what this company actually does are two different things. Completely dishonest!!! Now, I've had three more companies look at it and every one of them found the actual solution without being told what the one before them proposed. I may add it was NOT what Olshan proposed for years ago. I wasted thousands on their overpriced solution and lost tens of thousands more because their system failed after the renovation. If you like starting over and throwing your money away, go for it. No integrity!!!! Beware!

Note: After many calls trying to get them to rectify the issues, being told they would do nothing, and hiring another company, paying them, and having the job done again... I posted this review. ONLY after posting this review online were they willing to WRITE their response, as you see, wanting to discuss the issues they caused. Interesting that I finally received a call back after years of asking them for integrity. Don't buy into the response below. They were adamant that they had no responsibility to do the job right nor for the damage done by bad work. BEWARE!!!!!

February 13, 2026
Unprompted review
Olshan Foundation Repair logo

Reply from Olshan Foundation Repair

Hi Stacey, thank you for bringing this to our attention. We can see from our records that you reached out in December or January requesting a copy of your warranty, which our office mailed to you immediately. Since we hadn’t heard back after sending that document, we were not aware that you were experiencing these specific structural issues or new cracks until seeing this review.

We want to help. While the specific 'SAP and Reshim' scope of work performed in 2022 typically carries a different warranty term than our full piling systems, we are absolutely willing to come back out, review the movement you are seeing, and discuss a path forward. Please contact our office to schedule a time.

Rated 5 out of 5 stars

Driveway leveling follow-up

Alfredo A. and Joseph C. arrived right on time. They had come to my house to do some follow-up work on a driveway leveling project that had been done several months ago. A couple of spots had started to settle, so the were there to make it perfect. After carefully examining the issues they came up with a plan that would fix the issues permanently. The got to work and within 2 hours everything was as it should be and they cleaned up as if they had never been here. Great job, friendly guys and truly efficient. Thanks Guys

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sagging floors

We had Joe, Augustine, and Odelia come to add some support to our house. They did excellent work. We were kept informed and given photos of the work. They corrected our sagging floors and come highly recommended.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Olshan had done some work for me before…

Olshan had done some work for me before and did a great job. I needed some additional support of the beam so I called them again. Once again Joe, Augustine, and Odelia did fantastic work. I could not recommend them higher.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service by Scarlett…

Outstanding service by Scarlett Jenkins. She arrived on time to the schedule appointment. She listened to our concerns and she then started her assessment of our foundation. She did the total honest review of our foundation. Good news was no issue with the foundation. Nice to know her honesty and the truth in her assessment. Can truly trust Scarlett and very knowledgeable in her work. If you think you may have an issue give them a call and you can request Scarlett come and review your foundation to give you peace of mind.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I'm very impressed

I'm very impressed! From the time I sent the inquiry up until today the customer service was amazing. My first contact was with Rebecca who was nothing but professional and made sure my appointment time was suitable for me. Very customer service friendly! Today's inspection with Gerard was the same, amazing he's very customer service friendly, very knowledgeable and made sure I understood the information. He even made sure to contact me with his ETA which was also very customer service friendly, he was prompt, on time and very proficient. You can tell they both love what they do. I have a BS in Business and Human Resources so customer service is a must! Thank youuuuu! Leisha Roan

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Driveway Repair

Olshan in Raytown was the first & only driveway repair company I contacted. Pricing was right and everything went smoothly from there on. They do stand behind there workmanship. After a week I did notice an area that I was not pleased with. Called the Office and Armando Segura came back out and corrected the issue

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Foundation repair

I had foundation repair done to the back of my house. The project was done smoothly and completed on time. Edwin was very knowledgeable and answered all my questions. The crew did a great job during this whole process and cleaned up like I expected. Melissa in the home office was very pleasant to work with from the beginning till the end. Great Job!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Cameron that was send to evaluate the…

Cameron that was sent to evaluate the foundation came on time. He was very courteous, professional. He spend a lot of time to inside and outside of the house measuring and taking pictures. Sat with me for almost to explain in terms that I could understand. Offered good and different options of payment over time.

February 1, 2026
Rated 5 out of 5 stars

All that was involved with the project…

All that was involved with the project were professional and great. All steps of the process was relayed in a timely manner. With that being said, I do have a little issue with soil that was replaced in each hole. I can see the bottom of some of the holes because not enough of the soil was put back in some of the holes. Other than that great job.

January 23, 2026
Rated 5 out of 5 stars

Very professional

They were in and out very quickly on the weekend. very professional. very little disruption of our regular household goings on.

January 23, 2026
Rated 5 out of 5 stars

Jared was very knowledgeable and…

Jared was very knowledgeable and professional, gave me a good price, set me up with an affordable pay plan. Pending the work to be done. Showed me all the complications that could arise, and resolution for all.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great job!

The men who worked on our home were very professional, nice, did an outstanding job on the corners of our home, and would definitely recommend Olshan company to others. We were extremely pleased.

January 28, 2026
Unprompted review

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