Had a rattan garden set from this company- I needed a replacement foot which had been damaged during a storm this winter. They have bust a gut to help me find the right replacement. Has restored my fa... See more
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Ordered a rattan garden furniture set from this company via Debenhams. When it arrived the glass for on top of the table was shattered in the package so I immediately contacted customer services on De... See more
Bought a cozy bay table, very high quality, powder coated aluminium, granite glass, polyurethane weave. Really well made, stainless steel fixings, looks high quality. Delivery was exceptionally fast... See more
I ordered a ceramic sink from you, in good faith. It arrived, not just broken but shattered. I took photos during the unpacking of this unpleasant arrival and sent them to you, along with a written... See more
Company replied
Company details
Written by the company
Welcome to Oseasons. We specialize in Outdoor & Indoor Furniture, Patio Heaters, Parasols, Accessories and More! We stock some of the best quality designs at an affordable price.
Contact info
Unit 2, Burnt Heath Farm, Long Itchington Road, Offchurch, LEAMINGTON SPA,, CV33 9AX, Warwickshire, United Kingdom
- 01926632248
- helpdesk@oseasons.com
- www.oseasons.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Bought a rattan sofa set which was…
Bought a rattan sofa set which was great until I opened the packaging to find that there were no fixings for one of the items. Emailed to ask them to send them on and nothing, no reply from them

Reply from Oseasons
Great product the table was as…
Great product the table was as described and very good quality
six seater rattan corner unit
Bought this product fore the summer so far it is excellent anyone who comes love it and are impressed especially with the weather cover makes all the difference
Your failure to deliver merchantable goods and failure to communicate.
I ordered a ceramic sink from you, in good faith. It arrived, not just broken but shattered. I took photos during the unpacking of this unpleasant arrival and sent them to you, along with a written explanation in which I voiced my willingness to receive a replacement. After five days, you have not found the decency to respond. Such ‘business’ is both contemptible and inexcusable.
Sincerely,
Jeremy McKay.

Reply from Oseasons
Garden furniture arrived a day before…
Garden furniture arrived a day before due date. Delivery driver was very helpful putting it in garage for me. It was fairly straight forward to build up but needed two people. I am delighted with it and it looks great in the garden. Looks exactly as shown on picture. Thank you
Delivered when they said item would be…
Delivered when they said item would be back in stock. Had a slight issue with manufacturing of part of the table and the next day we received a replacement part. Excellent customer service.
The product was great too exactly as we thought it would be. Would defiantly recommend.
Very pleased with item
Very happy
Not having even heard of you before, I came across your advert on Instagram. I’ve have difficulty finding the correct size basin, so thought I’d give you a go. I was nervous it may be a hoax company, but I was wrong. The basin came really well wrapped and it is a perfect fit. I will definitely be using you again. Well done and thank you.
Vanity basin
My sink arrived but it was broken, probably broke in transit. Emailed oseasons who replied to advise a replacement was on its way. It arrived the next day in tact. I am very happy with my purchase.
Great item
Fast delivery, product was just what it said it was, customer service also helpful. Would use again 👍🏻A++++++
Product was ok but customer service was…
Product was ok but customer service was poor. Total lack of communication means I wouldn’t use them again.
Avoid buying on e-bay with this Company.
It seems there are happy customers when you buy direct, It's a shame that people never read reviews before buying off a company, Purchased a sink through e-bay and it arrived 2 days later broken. Asked them that same day to replace it and they ignored me for a week and in the end it's been about a 3 weeks and e-bay had to step in with a refund, hardly fair considering this outfit should have paid up. I'm stuck with a broken sink now and will have to take action another route to get the rubbish collected.

Reply from Oseasons
Quality of the product was as described…
Quality of the product was as described and it was very good value for money. The speed of delivery was excellent but I found the website difficult to negotiate otherwise I would have given 5 stars. Despite this I wouldn't hesitate to use Oseasons again.
I emailed you through ebay to ask if…
I emailed you through ebay to ask if you had another table?
Fantastic service
Ordered on a Saturday night had it delivered on the Tuesday .had a problem with the hubby ordering 2 by mistake and they sorted it out straight away .the product was exactly as discribed .I would definitely recommend this company to anybody .
I ordered a garden set from those and…
I ordered a garden set from those and it came the next day as I was so surprised by this fast delivery and my garden set is very good Quality so do please with it and it definitely worth the money so hands up to this company very good Thankyou so much
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