Outdoor World Reviews 

726
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Purchased a Vango family shelter from Outdoor World. On first use the king pole bent in the wind. Contacted Vango who said wind damage is not covered by warranty. Only purchase this if you will be usi... See more

Rated 1 out of 5 stars

I purchased a shelter back in July, it didnt fit our tent so returned it within the 30 day refund period. Nothing since then. Tried numerous emails, phone calls, threatened small claims court action.... See more

Rated 5 out of 5 stars

I had to take some walking boots back because one leaked. Sue on the till and the manager (don’t recall his name, where fantastic and really helpful. I would highly recommend Outdoor world Warrington,... See more

Rated 5 out of 5 stars

First order from Outdoor World but delivered promptly, email notification of progress first class, goods arrived as described. Couldn't ask for more - except lower prices - only kidding. Great value f... See more

Company details

  1. Camping Store

Information provided by various external sources

Outdoor World - UKs leading camping retailers, offering a huge range of Tents & Equipment and Outdoor Clothing. If you find items cheaper elsewhere, we will beat that price - GUARANTEED


Contact info

3.3

Average

TrustScore 3.5 out of 5

726 reviews

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No recent history of asking for reviews

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3.3

All reviews

(726)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

i received the ten within 48 hours. ive not used the tent as of yet but im sure it will be fantastic. Great value for money and a fantastic service. Brilliant customer service

August 15, 2013
Unprompted review
Rated 4 out of 5 stars

Very helpful

I ordered a two man tent for a festival, there was a slight hiccup in the fact that there was a delay because they had sold out. But when I rang customer services they were incredibly helpful and sent me out an upgraded 3 man tent free of charge which arrived the next day. I was very impressed by the service and the free upgrade/compensation. I will definately order from them again.

August 15, 2013
Unprompted review
Rated 5 out of 5 stars

I feel like royalty with my royalty seat..

I ordered my seat from outdoor world and it was delivered right on time as they promised. I now sit and enjoy the outdoor events in comfort will use them again in the future.I find I it so easy to erect and easy to carry.

August 15, 2013
Unprompted review
Rated 5 out of 5 stars

brilliant customer service

so happy with this company ordered a tent which was out of stock,they then searched there warehouse and found one!!Delivered the next day.The tent itself is great.

August 15, 2013
Unprompted review
Rated 5 out of 5 stars

great price and good service

Items which were purchased were the best price found on the net.
With the purchase of another item to take the amount to over £ 50.00this then qualified for free delivery. Delivery took about 5 days and the courier e-mailed the morning of delivery to give approx time.
Would use again

August 14, 2013
Unprompted review
Rated 5 out of 5 stars

TOP OF THE RANGE

fantastic table with height adjustment on all legs and a real sturdy feel unlike most of the other rickety models on offer. super fast delivery thank you.

August 14, 2013
Unprompted review
Rated 5 out of 5 stars

Kept me dry all night long

Really good tent it only took 15 minutes to put up. Hell it was a different matter taking it down and packing it away. How come you can never pack it away the way it was delivered, it took me a good 45 minutes to get it in that little bag. It might have been better if I hadn't been on my own. It absolutely Pissed down through the night so much so I thought if it's going to leak tonight's the night, not a drop entered the tent I am very impressed and satisfied with my purchase.

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

very helpfull

Easy transaction and when I rang them it check if it would be delivered in time for my holiday they helped me out and got delivery the next day

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Have bought things from Outdoor World a few times, never had any problem with collection point (I live near it). I've found a lot of bargains. Would definitely recommend Outdoor World!

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

very happy with both the sending and the items

I was a bit wary as I do not usually buy on the internet but was pleased with the e mail confirming the items and that the items had been dispatched. When the items were delivered they were well packaged and we found the description spot on, especially as we had seen the same items in a caravan and camping shop and knew all about it.

August 12, 2013
Unprompted review

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