For the past 8 weeks, we have been sending support tickets to resolve the OVH server issues. It has cost us a huge amount to investigate and try to solve server crashes, usually occurring on a weekend... See more
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See what reviewers are saying
OVH has been a pain in the ass for a long time. If you are using their service for development stuff go ahead. Anything production forget it! I've been constantly suspended for no reason and had thous... See more
Absolutely terrible service We have been trying for over 3 weeks now to get a resolution for a bug in their vRACK service preventing VLAN traffic to flow correctly. Honestly cannot recommend for a... See more
I'm more than grateful to the sales rep Darren Tan who took my call today and answered all my queries in a polite and professional way, which really impressed me. In fact, having my queries handled in... See more
Company replied
Company details
Information provided by various external sources
Founded in 1999, the OVH group manages and maintains 30 datacentres across 4 continents, deploys its own global fiber-optic network, and has a full control over the supply chain (from server manufacturing and in-house maintenance of its infrastructure, right down to customer support). OVHcloud offers businesses a benchmark for value and performance in the sector.
Contact info
71 Queens Road, 3004, Melbourne, Australia
- 1300 684 287
- sales@ovh.com.au
- www.ovh.com.au
Excellent Service
The service with OVH as a whole has been excellent, the sales/support experience with OVH Australia has been great; services are highly reliable and affordably priced. Only ever had minor issues with the billing system (but that's a wider OVH issue which is being worked on) but OVH Australia has been amazing - went out of their way to meet my requests within an reasonable time period and are very friendly.
I would definitely recommend OVH to anyone especially for the price they offer servers at. Thank you.
Kind regards,
Nicholas.
September 3, 2019
Unprompted review
Real scumbags
Real scumbags. I ordered a server, it took 27 hours to set up (they say 120 secs), Requested a cancellation and refund, they told me they couldn't refund as it was outside 24 hours.
Paypal stepped in and processed it, and OVH helped themselves to more of my money the same day - outside of billing agreement terms.
DO NOT SIGN UP. You will regret it.
July 22, 2019
Unprompted review
awful experience with those amateurs.
April 19, 2019
Unprompted review
VPS has been rock solid for nearly a…
VPS has been rock solid for nearly a year now. Received some incorrect information from the Canadian support team, but was cleared up by the super helpful Australian team.
April 10, 2019
Unprompted review
Excellent customer service!
March 12, 2019
Unprompted review
Good support on LET.
October 19, 2018
Unprompted review
Stay away
The billing system is a joke. I have had servers with them for my company and some of them are 50% slower with exactly the same configuration. The have charged double payments and the costumer support does not answer the phone. Now I need to migrate lots of machines to a decent provider.
August 10, 2018
Unprompted review
With over 18+ years in the hosting…
With over 18+ years in the hosting business, OVH would be the very worst that I have ever encountered.
Forget using the support ticketing system or the long delays reaching telephone support, only the phone number is Australian.
And as for their documentation, it is hopeless.
I believe if you looked at other reviews for OVH (ovh.com for example) you would quickly come to the opinion that the two reviews for ovh.com.au that proceeded this review are FAKE!
I think OVH Australian site needs to be studied by ACCC.
Don't say you weren't warned.
July 11, 2018
Unprompted review
Very good support and sales team
Very good support and sales team . Been with different OVH Brands since 2014 and always had good pleasant experience .
June 19, 2018
Unprompted review
I have used OVH in the past for game…
I have used OVH in the past for game server hosting and it was honestly amazing! I have also started to use them for my web hosting business and that too has been running smoothly as ever!
February 26, 2018
Unprompted review
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