www.parkbcp.co.uk Reviews 

2,073
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... See more

Rated 4 out of 5 stars

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... See more

Rated 3 out of 5 stars

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... See more

Company replied

Rated 4 out of 5 stars

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... See more

Company replied

Company details

  1. Parking Lot

Information provided by various external sources

BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.


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3.1

Average

TrustScore 3 out of 5

2K reviews

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3.1

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(2,073)

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Rated 4 out of 5 stars

All easy as usual

All easy as usual, booking online, all procedures good and efficient, only niggle being 20 minute wait between buses, but the cold weather made it more noticeable!

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Very easy

Everything was as described, no problems at all. Very easy to find and the actual process of dropping off collecting the car was simple.

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

This was a great parking deal

This was a great parking deal. Close to the Terminal, safe and easy to find. The price was well worth it, I had a care free entrance and exit. I have recommended this service to lots of my family and friends.

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Easy booking as usual,used them many…

Easy booking as usual,used them many times before.
Even though our bristol flight was diverted to gatwick and we arrived back at bristol 7 hours late and it was the next day there was no extra charge and efficient as usual,excellent!!!!

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

A little difficult to get to the right area to park, but staff very helpful. Other than that the process was very straight forward. On return we rang once through customers and the car was there in a couple of minutes. Very good service and value for money will definitely use again.

January 26, 2020
Unprompted review
Rated 4 out of 5 stars

Manchester T2 new West car park.

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top floor outside. It's about a 10 minute walk to the terminal via a temporary walkway. No problems encountered picking car up on return. Overall not to bad. Will probably be better when all the work is completed at the airport T2.

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

We were very impressed

We were very impressed! First time we have used Car Park 6. We will park this way again. We found the Staff and Bus driver very helpful. You need to allow plenty of time for 25minute intervals between buses.

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

Really poorly organinised

Really poorly organised, when arrived back the directions on the letter to collect the car was incorrect which led us to get lost at the airport which was awful after a fourteen hour flight

January 23, 2020
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

Sorry to hear about this Julie. I’ll be sure to pass this feedback on, so it doesn’t happen again and the directions are more clear for our customers.

We trust you had a fantastic holiday? 😀

Rated 1 out of 5 stars

Very poor service

Very poor service. When we first arrived at Heathrow to drop our car off there was no one around at the check in desk. We contacted them and had to wait for them to arrive this took a good 15 mins. The person who took out car key etc was not particular polite or friendly.
Upon arrival back to the UK, we phoned to collect our car after we had got out luggage. We were told 15 mins and the car would be there. Upon arriving at the meet and greet area our car was not there we had to wait nearly 30 mins for it. The guy hwo dropped the car was rude, he handed me the key without saying a word. He then walked off and returned with our ticket. He did not say anything to us he was more interested in his phone. We then left. Very poor service indeed would not recommend them if you're wanting a quick friendly and efficient service.

January 20, 2020
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

We are very sorry to hear that the service provided was not as quick and efficient as we both expected. 😞 If you would like to file a complaint so that our customer team can investigate this further for you, please can you complete the below form? 🙂
https://help.holidayextras.co.uk/hc/en-gb/requests/new

Rated 5 out of 5 stars

Manchester airport meet & greet

Manchester airport meet & greet.
Drop off - 2 mins. Really efficient staff.
Pick up - 2 mins. Again really efficient.
Signage within the car park could be a bit clearer. But that my be due to the jet-lag.

Great service & worth the money.

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

When we parked up,bus came along within 5 minutes to take us to terminal 2..when we came home,waited at bus stop 6 for 4 minutes which took us back to the car park.....perfect.

January 14, 2020
Unprompted review
Rated 3 out of 5 stars

Work in progress?

Difficult to find the entrance when arriving to drop off car, but once on site easy to leave keys & get to terminal. On our return poor signage on leaving T3 to find the reception/car park and not clear after picking up keys where the car was located. Had a better experience with the meet & greet at the other Manchester terminals but willing to overlook as I do not think the re organisation is complete yet.

January 9, 2020
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

Sorry to hear about this John. I’ll be sure to pass this feedback on to the carpark so it doesn’t happen again and the signage is clear for our customers!

We hope you had a great holiday and look forward to you booking with us again in the future? 😀

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