www.parkbcp.co.uk Reviews 

2,073
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... See more

Rated 4 out of 5 stars

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... See more

Rated 3 out of 5 stars

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... See more

Company replied

Rated 4 out of 5 stars

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... See more

Company replied

Company details

  1. Parking Lot

Information provided by various external sources

BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.


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3.1

Average

TrustScore 3 out of 5

2K reviews

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3.1

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Rated 1 out of 5 stars

complaints

Turned up at jet park 3 at 5.30am to find it closed,found jet park 1 pressed buzzer and person told me it was closed and I should have had an email which we didn’t....I was upgraded to multi storey....didn’t need this stress with a heart condition.very very bad

January 6, 2020
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

We are really sorry to hear that this has happened, it certainly does not sound like the usual service provided. 😞 If you would like to file a complaint so this can be looked into further for you please fill in the following form and our customer team will be back in touch. 🙂
https://help.holidayextras.co.uk/hc/en-gb/requests/new

Rated 5 out of 5 stars

Meet & Greet @ Terminal 1 in Manchester…

Meet & Greet @ Terminal 1 in Manchester airport is always a pleasure, well staffed, always helpful and on this occasion, we had to come back early, no problem about timing and changing the day of the pick up, even did it the day before, no extra charge and all went swimmingly as usual

January 4, 2020
Unprompted review
Rated 5 out of 5 stars

Easy

Easy to book and easy to find and straight in to departure gates and very easily to get out back to the car.

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

Late return flight.

No problems in arrival, found a parking space and proceeded to the terminal. On our return from Egypt our flight was delayed by one and a quarter hours, so I was expecting a problem on exiting the car park, I had paid an insurance for late return. When I got to the barrier it failed to open, having checked the instructions for a late arrival I contacted the staff by using the intercom at the barrier and a very helpful lady member of staff dealt with the problem and we were on our way within a few minutes. Many thanks.

December 23, 2019
Unprompted review
Rated 5 out of 5 stars

jet parks 1

I had a problem entering the carpark it did not read my number plate so I got out and cleaned the number plate and it worked ,I found a space and the bus came soon after and all was ok on my return .
I have used jet parks for many years and found it to be good service.
I will be booking again next year.

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

Hotel with parking at Gatwick

Hotel with parking at Gatwick using the Courtyard at Marriott. Checked in a bit early but room was ready and comfortable. Food and drink a bit pricey, but staff extremely pleasant and accommodating. Easy walk to the terminal next morning, less than 10 minutes, but we do walk briskly! Pick up on return no problems. Have stayed here twice now and will again if we fly from Gatwick.

December 20, 2019
Unprompted review
Rated 3 out of 5 stars

I parked at Imagine Car Park

I parked at Imagine Car Park, Liverpool Airport. As always the parking was secure, friendly staff, but my flight was cancelled and therefore about 18 hours late. Even though I paid an extra premium for being late back, I was charged another £7.50 for being late. A bit annoyed about this, completely out of my control.

If not for this, I would have given five stars!

December 19, 2019
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

So sorry to hear about this Kevin. Unfortunately, if you are later collecting your car than booked, then the car park may charge an overstay fee due to other customers not being able to use your space.

We trust however that you had a great holiday and are pleased to hear the service you received was still to a high standard. 😀

Rated 4 out of 5 stars

I have used this site for many years

I have used this site for many years, it has gradually been improved, and is good value for parking at Gatwick. The bus was a bit full from the airport at 6 am but the driver fitted us all in and drove carefully back to base. Well done.#
Phillip, Essex

December 19, 2019
Unprompted review
Rated 3 out of 5 stars

Not impressed when the boom gate didn't…

Not impressed when the boom gate didn't recognise my car. Less impressed when staff couldn't find my booking based on licence plate. Even less impressed at pick-up when I had to go running about in the freezing cold and pouring rain to get my coupon validated at the office because the boom gate still didn't recognise my car.

December 17, 2019
Unprompted review
www.parkbcp.co.uk logo

Reply from www.parkbcp.co.uk

Sorry to hear about this Stephen. Sometimes the registration plate may not be recognised if it's dirty, or raining maybe, as the camera cannot pick up the letters correctly? I’ll be sure to pass this feedbck on to the car park, however, so they can monitor when this might be happening?

We trust however that you had a great holiday? 😀

Rated 4 out of 5 stars

Very secure to park here .

Very secure to park here , car was valeted for me & the only criticism that I have was that it was parked so close to another vehicle by whoever had cleaned it that I could not get in it , it was also facing the wrong way as I was informed by the attendant who resolved the problem who was slender enough to get in my car . If not for this I would have given a 5 star rating .

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Turned up. Barrier opens, parked in a space. Came back found car as I left it barrier opened home I went. Perfect AGAIN as always

December 13, 2019
Unprompted review

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