www.parkbcp.co.uk Reviews 

2,073
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

i recently paid for meet and greet at one of the LHR terminals. Unfortunately the airline has changed our flights to go from another terminal. I asked BCP if i could cancel for a total refund and th... See more

Rated 4 out of 5 stars

We normally use the Meet & Greet parking at T2, but thought we give the new multi storey car a go. Good directions given to the car park. No problem gaining access, but ended up parking on the top flo... See more

Rated 3 out of 5 stars

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the wa... See more

Company replied

Rated 4 out of 5 stars

Happy with BCP but Manchester Airport parking prices have become a joke. No problems on this occasion but share a previous concern that stickers on bus windows make it difficult to see stop numbers an... See more

Company replied

Company details

  1. Parking Lot

Information provided by various external sources

BCP has been the airport parking specialist since 1978. That means we've been around for over 30 years, so be sure to make the most of our expertise and know-how. You can trust BCP to find an airport car parking option that meets your needs at a price that suits your pocket.


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3.1

Average

TrustScore 3 out of 5

2K reviews

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3.1

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Rated 3 out of 5 stars

Used Bournemouth

Used Bournemouth. Access and leaving is easy using the advance booking system but the exits could be clearer marked, especially at night. I noticed a couple of vehicles obviously trying to find the way out, plus one vehicle had to reverse away from one of the two exit barriers which caused problems. The surface has a lot of loose stones around and the parking bays are not clearly marked leading to some selfish parking.

October 22, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are pleased you found our booking system easy to use, and that you had a swift entry on arrival. We are sorry to hear though that you found the exit unclear on this occasion, and it was not as smooth as we would like for our customers. We hope that you still had a fantastic time away!

Rated 5 out of 5 stars

We always use BCP when we go abroad the…

We always use BCP when we go abroad the car is always well looked after. So easy to use too just drive up park and go enjoy our holiday knowing the car is safe. On our return just collect key and homeward bound within minutes. Highly recommend.

October 20, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're so pleased to hear you find this carpark convenient and that you would recommend it! Thank you 😊 we hope you had a lovely time away! ✈️

Rated 5 out of 5 stars

Good service, would recommend

Used at Heathrow, left the car for two weeks with no issues. Easy booking, arrival and departure was fine - just drive up to the barrier on arrival, which then issued a ticket, and inserted the ticket when we departed. Car park was as expected (I looked on Google maps first before booking), shuttle bus was waiting in the car park when we arrived, and we only waited about 10 minutes at the terminal 2 stop for it when we returned. I would recommend the service and use it again.

October 17, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

That's exactly what we love to hear! We are glad that everything went well with your booking and look forward to seeing you again next time. :)

Rated 4 out of 5 stars

good service

Easy to book and even change as I realised our return would need a later time. Clear instructions to find and enter car park. Quite full so took a few minutes to find a space but near a bus stop where a bus came within 5 minutes. Our return was to T5 but an easy and free journey by underground link brought us to bus stop at T3 and a 10 minute wait for bus back to car. A good service with clear administration.

October 17, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are very pleased to hear that you are happy with the service that you experienced! We hope you had a fantastic time whilst you were away and really look forward to seeing you again next time! :)

Rated 5 out of 5 stars

Easy and efficient

October 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

This does sound like us! ;) That is amazing news. We are happy, that you enjoyed your time booking with us. We hope you have the best trip ever! :)

Rated 5 out of 5 stars

Great car parking

Great car parking, which was quickly supported by a two minute free shuttle to & from the airport which is on site.

October 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thats what we like to hear! We're glad to have been of assistance and hope you had a fantastic time away! :)

Rated 3 out of 5 stars

Needs upgrading

We parked with you for our two week holiday, between 7th to 21st September. Although parking is easy at Bournemouth Airport the state of the car park itself is terrible, long grass, very small parking spacing, overall rather shabby and unkempt. A warning to others we came back to find our car scratched all down one side, which was not welcomed.I know the car park except no liability for this, but you could help by upgrading the car parking.

October 4, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We are sorry to learn that the car park did not live up to expectation Stephen. If you wish to speak to us further regarding the matter please use this link https://help.holidayextras.co.uk/hc/en-gb/requests/new and we will get back to you.

Rated 5 out of 5 stars

Have used NCP Glasgow for many years

Have used NCP Glasgow for many years now. Always safe, prompt transfers and courteous service.

September 23, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're glad to hear you enjoyed your experience with us! We try our best to give our customers a hassle free trip! 😊

Rated 5 out of 5 stars

Always use this car park for LHR

Always use this car park for LHR. Easy to get to, ease of parking, not too far from terminals, good shuttle bus service.

September 23, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're glad to hear you enjoyed your experience with us! We try our best to give our customers a hassle free trip! 😊

Rated 5 out of 5 stars

Very efficient service

Booked long-stay parking at Stansted Airport, on-line.
Efficient process throughout and option to change booking timings.
Would happily use again

September 21, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Brilliant to hear Beverley! We hope you had a lovely time away and you book with us again soon. The HX Team :-)

Rated 5 out of 5 stars

Could not be better

Could not be better. Drive up and barrier let’s you in. Repeat on return. Short walk to departures.

September 21, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're glad to hear you enjoyed your experience with us! We try our best to give our customers a hassle free trip! 😊

Rated 5 out of 5 stars

Very efficient

Very efficient getting in and only issue getting out was the strange barrier system that seemed to take a while to work .Would use again.

September 16, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

So pleased to hear you had a great experience despite the barrier taking some time! So sorry about that Mr Rummery, glad this did not inconvenience you too much. Thank you for taking the time to let us know !⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Highly recommended service

As always this is a fast efficient service with bus drivers who help with luggage and office staff who get you on your way promptly. Highly recommended.

September 15, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Thats what we like to hear! We're glad to have been of assistance once again, we hope you had a great trip! 😊

Rated 3 out of 5 stars

Don’t blame technology

Well, to start with everything when departing went well it was only the departure that gave me and a number of others an headache. After a 4 hour flight and getting back to the car park at 12.10am found the fantastic NUMBER PLATE recognition did not work and then eventually finding an unlit call button got through to someone 15 mins later I had to find my booking reference (whilst people were lining up behind) before the barrier eventually was raised and guess what everyone had to go through the same problem having told the person on the other end about the line of cars waiting to get out. Get it sorted you cannot blame technology a person could easily of been there to control the issue or was it warmer in their little office

September 14, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

We're very sorry to hear that this happened. 😣 We know this can happen sometimes, but it should not be the case for every vehicle. Could you please complete the following form, so that we can investigate this further for you. 🙂
https://help.holidayextras.co.uk/hc/en-gb/requests/new
We hope that despite this end, you had a great holiday! ✈️😎

Rated 5 out of 5 stars

Purple parking at Gatwick

Purple parking at Gatwick: can’t fault them! Staff are friendly and welcoming; the car is secure (and no excess mileage used whilst “parking”, like in some places). Shuttle to terminals is regular. Wouldn’t use any other company!

September 12, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Fantastic to hear all these 'positives' from your stay with Purple Parking! A great way to start your holiday and peace of mind that you know your car is being looked after so you can relax and enjoy yourself.! We look forward to you booking with us again in the future! 😀

Rated 4 out of 5 stars

People at airport and entry system…

People at airport and entry system excellent. Sadly car both outside and inside were filthy on return. Car must have been in lots of mud.

September 11, 2019
Unprompted review
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Reply from www.parkbcp.co.uk

Really pleased to hear you were happy with the people and entry system at the airport! 😊 Sorry to hear your car was dirty inside and out on your return, cars can be parked in different terrain depending on the car park and unfortunately if there has been bad weather such as rain it can cause the ground to become dirty meaning this may transfer to your vehicle. We do apologise about this and thank you for your feedback surrounding this, we do appreciate any feedback regarding your parking experience. Thank you for booking and we hope you had a lovely time away. 🙂

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