Dr Tracy has been excellent, she takes time to explain things and has gone out of her way to answer my many questions along the way. She has always offered reassurance and taken time to explain the h... See more
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See what reviewers are saying
I had Elllabse injection by Dr. Tracey Xu and very happy with the result and whole experience. The injection was pain free and smooth which showed Dr. Xu’s skills, professionalism and caring nature. H... See more
Company replied
Review with Dr Tracy, she spent a lot of time answering questions I had and gave a lot of good advice and guidance on next steps- never feel rushed. No matter how silly the question, may seem. Genuine... See more
Company replied
I have been receiving treatments from dr Tracy since December 2020. The reason why I chose to anchor at her clinic finally is : she is so professional. Has high level of aesthetics standard. Really... See more
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Company details
Written by the company
Peonia Medical was founded in 2015 by Dr Tracy Xu with experience in plastic surgery in both China and the UK. Our services span a wide range of medical aesthetics, including plastic surgery, skin management, community aesthetic education, and psychological health in cosmetic medicine. Our mission is to establish the most technically advanced, rigorously standardized, and comprehensively serviced medical aesthetics center in the UK. At Peonia Medical, we are committed to excellence in every aspect of our practice. From the moment you step into our clinic, you will experience a welcoming environment designed to put you at ease. Our team of highly skilled professionals is dedicated to providing personalized care that meets your unique needs and goals. Whether you are seeking to enhance your natural beauty, address specific skin concerns, or learn more about maintaining your aesthetic health, we are here to support you every step of the way. We believe that beauty and wellness go hand in hand, and our holistic approach to medical aesthetics reflects this philosophy. Our treatments are tailored to not only improve your physical appearance but also to promote your overall well-being. We utilize the latest technologies and techniques to ensure the highest standards of safety and effectiveness. Education is a cornerstone of our practice. We strive to empower our clients with knowledge about their treatment options and the latest advancements in medical aesthetics. Through our community aesthetic education programs, we aim to foster a deeper understanding of beauty and wellness. At Peonia Medical, we also recognize the importance of mental health in the realm of cosmetic medicine. Our psychological health services are designed to support individuals in navigating the emotional aspects of their aesthetic journey. We provide a compassionate and confidential space for clients to discuss their concerns and aspirations. As the premier medical aesthetics center in the UK, Peonia Medical is dedicated to delivering unparalleled service and results. We invite you to explore our comprehensive range of services and discover how we can help you achieve your aesthetic and wellness goals. Welcome to Peonia Medical, where beauty meets excellence.
Contact info
124 Derby Road, NG10 4LS, Long Eaton, United Kingdom
- 02031291333
- info@peoniamedical.co.uk
- www.peoniamedical.co.uk
4.7
Excellent
178 reviews
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Very friendly and dr Tracy was…
Very friendly and dr Tracy was extremely professional. I have only just had the treatment but l will give an update soon
August 17, 2024
Unprompted review
Reply from Peonia Medical
Hey Moira,
Big thanks for your wonderful review! We’re thrilled you’re pleased with our services.
Feel free to reach out through your account if there’s anything you need. We’re here to help!
Best wishes,
Dr. Tracy
Had my second CO2 laser treatment a…
Had my second CO2 laser treatment a week ago. The numbing cream makes it comfortable. Apart from a little itching there is no discomfort in the down time. After care instructions are great and I should be able to go out tomorrow. Results are looking good.
August 12, 2024
Reply from Peonia Medical
Hi Kim,
Thank you so much for your kind words! We’re glad you had a good experience.
If you need anything, don’t hesitate to contact us. We’re always ready to assist.
Have a lovely day!
Cheers,
Dr. Tracy
Peonia Medical - 5 stars
Following a consultation with Dr Tracy, I had a subcision treatment undertaken to treat acne scars.
Ahead of the treatment day, Scarlett was super helpful and communicative both on the phone and over WhatsApp. Scarlett was very friendly, knowledgable and responsive, and that extended to when we met in person.
Dr Tracy is lovely as well. Really puts you at ease, talks you through everything, has a good sense of humour and most importantly, gives off a real professional confidence. You have to be careful who you choose to trust with your face(!!) but I always felt in great hands. Can’t say enough good things about her.
The after care was clear (given both verbally at the clinic and after on email) and I guess the biggest compliment I can pay, is that I felt truly at ease, looked after, and most importantly, cared for.
Overall - a great experience leading up to, and including treatment day. I wouldn’t hesitate to recommend!
July 26, 2024
Unprompted review
Reply from Peonia Medical
Hello Richard,
We're overjoyed to hear such positive feedback from you! It truly means a lot to us.
Your kind words are a big encouragement for our team as we strive to provide the best service possible. Knowing that you appreciate our efforts is truly rewarding.
If you have any further questions or need assistance, feel free to reach out through your account. We're here to help.
Wishing you a wonderful day ahead.
Best Wishes,
Dr. Tracy
Doctor Xu is patient, skilled and professional
Doctor Xu is patient, knowledgeable and highly skilled, which will put you at ease even though the procedure entails a lot of complexity, and could make people nervous. I was very happy with the process, and outcome, would not hesitate to recommend her to friends or family.
July 20, 2024
Unprompted review
Reply from Peonia Medical
Hello Maggie,
Thank you immensely for sharing your exceptional experience with us! It's heartening to receive such glowing reviews from our valued customers.
This encouragement fuels our commitment to excellence and innovation in everything we do. Rest assured, your feedback will be celebrated by our entire team.
For any future inquiries or support you might need, please remember that we're just an account message away. We're eager to assist you whenever you need us.
Wishing you health and happiness,
Warmly,
Dr. Tracy
Excellent clinic…
Dr Xu and her team are experts in the procedures they offer, the setting is clean, clinical and a thorough consultation prior to procedure is always offered.
I’d 100% recommended a visit
July 19, 2024
Unprompted review
Reply from Peonia Medical
Hello Charlotte,
We're overjoyed to hear such positive feedback from you! It truly means a lot to us.
Your kind words are a big encouragement for our team as we strive to provide the best service possible. Knowing that you appreciate our efforts is truly rewarding.
If you have any further questions or need assistance, feel free to reach out through your account. We're here to help.
Wishing you a wonderful day ahead.
Best Wishes,
Dr. Tracy
Blepharoplasty Surgery. I had a procedure undertaken yesterday by…
I had my procedure undertaken yesterday by Dr Tracy. Both herself And her assistant Scarlett made me feel totally at ease and very relaxed , she explained the procedure step By step throughout the whole process. Dr Tracy is very knowledgeable and experienced in her
Field and I felt confident and comfortable for her to undertake my surgery. I was given lots Of Information and advice for my aftercare and a follow up
Appointment has been scheduled. I am looking forward to seeing the results in a couple of weeks . I can highly recommend Dr Tracy and her team .
July 18, 2024
Unprompted review
Reply from Peonia Medical
Hey Lucy,
Thanks a ton for the great review! It’s fantastic to know you’re pleased with our service.
Everyone here gets a boost from hearing positive feedback like yours. It really makes our day.
Need help or have questions later on? Just drop us a note via your account. We’re always ready to help.
Enjoy your day!
Best,
Dr. Tracy
Good experience with Dr Tracy
Good experience with Dr Tracy. I felt put at ease about the procedure, which was mole removal
July 18, 2024
Reply from Peonia Medical
Hi Eva,
Big thanks for your awesome review! We love hearing that our customers are happy.
Your feedback is a big deal to us and keeps us going. The team will be thrilled to hear what you said.
If you've got any questions or need help, just shoot us a message through your account. We're here for you.
Have a great day!
Cheers,
Dr. Tracy
I Love going to peonia and I'm…
I Love going to peonia and I'm overjoyed with my botox and fillers that I've had,
Would definitely recommend 👌
July 10, 2024
Reply from Peonia Medical
Hey Paula,
Thanks a ton for the great review! It's fantastic to know you're pleased with our service.
Everyone here gets a boost from hearing positive feedback like yours. It really makes our day.
Need help or have questions later on? Just drop us a note via your account. We're always ready to help.
Enjoy your day!
Best,
Dr. Tracy
excellent experience
Dr. Xu is very responsible, and the assistant sister is also very enthusiastic.It was a very good experience.
July 6, 2024
Unprompted review
Reply from Peonia Medical
Hi Yejia,
Thank you so much for your kind words! We’re glad you had a good experience.
If you need anything, don’t hesitate to contact us. We’re always ready to assist.
Have a lovely day!
Cheers,
Dr. Tracy
Reply from Peonia Medical
Hello G,
Thanks very much for your comment! It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you have any questions or queries, please don't hesitate to contact us via your account, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Dr Tracy
Treatment with confidence
I have visited Dr Tracy a few times and would highly recommend. Dr Tracy is amazing, she listens and gives positive advice. During procedures she is calming and makes you feel at ease under her care. I also have to mention Scarlett who also gives positive care and attention. Personally, I would not go anywhere else for treatment.
June 20, 2024
Unprompted review
Reply from Peonia Medical
Hello Mrs Dobinson,
Thanks very much for your comment! It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you have any questions or queries, please don't hesitate to contact us via your account, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Dr Tracy
Review with Dr Tracy
Review with Dr Tracy, she spent a lot of time answering questions I had and gave a lot of good advice and guidance on next steps- never feel rushed. No matter how silly the question, may seem. Genuinely feels like she cares and wants the best outcome for her patient. Always friendly and welcoming and Scarlet was helpful and lovely as always. Would definitely recommend Peonia Medical they’re very professional and knowledgeable. 5 stars all the way 😊
June 19, 2024
Reply from Peonia Medical
Hi Caz,
Thanks for the stellar feedback! It’s great to know you had a positive experience. We are so glad to be able to help you in answering your questions.
We’re here whenever you need us, just a message away!
Take care and have a fantastic day
Dr Tracy
Great staff & very informative can’t…
Great staff & very informative can’t recommend enough
June 12, 2024
Reply from Peonia Medical
Dear Anne,
Thank you for your fantastic review! We're thrilled you're happy with our service.
Your feedback motivates us to keep up the good work. Don't hesitate to reach out if you need anything.
Wish you all the best!
Warm regards,
Dr. Tracy
I had a none surgical nose job done…
I had a none surgical nose job done with dr Tracy, I was very happy with the results, plus she was very helpful when I needed to ask a question. I will definitely be going back
May 22, 2024
Reply from Peonia Medical
Hello Bernadette,
Your excellent review has made our day! Thank you for taking the time to share your thoughts.
Remember, we're just a message away if you need any help or have questions.
Enjoy your day!
Regards,
Dr. Tracy
Dr Xu was very caring as usual and my…
Dr Xu was very caring as usual and my experiences have always been great. The chemical peel takes use of some solutions with stimulating smell and I was given a mask before starting. She also repeated checking on if I feel any pain or not.
May 21, 2024
Reply from Peonia Medical
Hi Serena,
Thank you so much for your kind words! We’re glad you had a good experience.
If you need anything, don’t hesitate to contact us. We’re always ready to assist.
Have a lovely day!
Cheers,
Dr. Tracy
I’m 3 days post Blep surgery and…
I’m 3 days post Blep surgery and couldn’t be more pleased to date.
The surgery itself was pain free and even relaxing. Dr Tracy and Scarlett were so kind, friendly and caring through the process. Dr Tracy spoke to me through out and I could tell she really took her time to give me the look I wanted.
To date I’ve only had compliments on how neat the stitching is and how well I look, minor bruising / redness.
I can’t want to see the finished result but so far I’m thrilled! Thank you
Would highly recommend and have been to everyone who asks
May 14, 2024
Unprompted review
Reply from Peonia Medical
Hi Amelia,
Thank you so much for your kind words! We’re glad you had a good experience.
If you need anything, don’t hesitate to contact us. We’re always ready to assist.
Have a lovely day!
Cheers,
Dr. Tracy
Sculpta injection by Dr. Xu
During appointment I enquired about Sculptra, Dr. Xu explained clearly, so I decided to give it a go. The injection was not painful thanks to Dr. Xu who added pain relief. Dr. Xu injected in the areas based on my facial features and condition. I was told the injected areas will swell a bit the next day, but I didn’t notice any swell. I’m extremely happy with the treatment and the result. Everything look so natural and I looked much younger. Highly recommended
May 4, 2024
Unprompted review
Reply from Peonia Medical
Dear Lixiang,
Thank you for your fantastic review! We're thrilled you're happy with our service.
Your feedback motivates us to keep up the good work. Don't hesitate to reach out if you need anything.
Wish you all the best!
Warm regards,
Dr. Tracy
I was disappointed in the main
I was disappointed in the main, the website is not clear in comparison to what they have to offer. When sitting down they tried to point towards botox which is a standard procedure for any beauty clinic. This is not what I went for. The Dr was very friendly but the place certainly makes out to be something it’s not.
April 22, 2024
Reply from Peonia Medical
Hello Garry,
Thank you for your feedback.
We regret to hear that your experience did not completely meet your expectations. It's important to us that you know the consultation primarily focused on the specific treatment you were interested in, which we discussed in detail to ensure you were thoroughly informed about its principles, procedure, and expected outcomes.
Regarding Botox, while it was mentioned, it was certainly not the main focus of our discussion. At Peonia Medical, we believe in discussing all potentially beneficial treatments briefly as part of our commitment to comprehensive care. We understand that Botox is available at many beauty salons, but as medical professionals, we advocate for treatments to be administered by qualified personnel in a medically supervised setting for safety and effectiveness.
We appreciate your honest input and invite you to discuss any further questions or concerns you might have. Please feel free to contact us directly at info@peoniamedical.co.uk. We are here to ensure you feel supported and satisfied with your care.
Thank you again for your feedback, and we look forward to the opportunity to better serve you in the future.
Dr Tracey and Scarlett
Dr Tracey and Scarlett, very professional, friendly, I wouldn't hesitate in recommending them, I had Xanthelasma removed, by laser , many thanks Dr Tracey and Scarlett
May 4, 2024
Unprompted review
Reply from Peonia Medical
Hello Glynn,
Thank you immensely for sharing your exceptional experience with us! It's heartening to receive such glowing reviews from our valued customers.
This encouragement fuels our commitment to excellence and innovation in everything we do. Rest assured, our entire team will celebrate your feedback.
For any future inquiries or support, please remember that we're just an account message away. We're eager to help you whenever you need us.
Wishing you health and happiness,
Warmly,
Dr. Tracy
Tracey was very thorough and helpful…
Tracey was very thorough and helpful too.
She spent a lot of time going through the
Different treatments. Very professional and knowledgeable too.
Definitely recommend her .
Narrinder Kaur
April 18, 2024
Reply from Peonia Medical
Hi Narrinder,
Big thanks for your awesome review! We love hearing that our customers are happy.
Your feedback is a big deal to us and keeps us going. The team will be thrilled to hear what you said.
If you've got any questions or need help, shoot us a message through your account. We're here for you.
Have a great day!
Cheers,
Dr. Tracy
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