Peter Beales Roses Reviews 340

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and health of the roses, often noting their robust appearance upon arrival. Many people highlight the prompt delivery and the meticulous packaging, which ensures the plants are well-protected and arrive in superb condition. Reviewers also appreciate the ease of the online ordering process and the helpfulness of the customer service when issues arise. However, some customers reported receiving roses that appeared unhealthy, with broken stems or signs of disease, leading to disappointment. A few other people also felt that delivery was delayed or that the packaging was inadequate, resulting in damaged plants.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality and health of the roses... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Order

Customers generally report positive experiences with the ordering process, finding the website easy to... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more

Company replied

Rated 4 out of 5 stars

Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign... See more

Company replied

Rated 5 out of 5 stars

I ordered this rose as a wedding present (the lovely bride) one day and it arrived the next day beautifully wrapped in a box and in great condition. We also rang the company before ordering and they... See more

Rated 5 out of 5 stars

Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more

Company replied


Company details

  1. Garden Center

Written by the company

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

340 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great company to deal with.

Very easy to order and delivered promptly and packaged well. Nice strong looking plants. Look forward to seeing them bloom.

March 4, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Sarah! We're delighted you had such an easy ordering experience and that your plants look healthy. We hope to see them bloom beautifully this season!

Rated 5 out of 5 stars

Excellent service.

Excellent service.. I had a rose that failed to grow and they replaced it under the guarantee

March 1, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Pam! We're so pleased our guarantee could help you, and we're delighted that your replacement rose is growing well. We look forward to seeing it thrive this season!

Rated 5 out of 5 stars

Delivery great well boxes and the plant…

Delivery great well boxes and the plant looked fantastic
I have never had a plant so well packed and protected
The plant looked so healthy and unstressed like I have experienced with other online purchases I have got to take my hat off to them
Well done Peter Beales

March 9, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Jay! We're thrilled by your kind words about our packaging and the quality of your rose. We hope to see it flourish beautifully this season and would love to see photos of it on our social channels!

Rated 5 out of 5 stars

Lovely Rose bushes

Very well packed - easy to plant and very healthy bushes

March 6, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you for your review! We're thrilled you received lovely, healthy roses. We hope they thrive beautifully this season!

Rated 5 out of 5 stars

Very efficient company

Very efficient company. Delivery was on time. Packaging was excellent. Followed instructions for planting. 🤞Look forward to when it grows and flowers.

March 4, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Irene! We're so pleased to hear you were happy with our efficiency and packaging. We look forward to hearing how beautifully your rose grows and flowers!

Rated 5 out of 5 stars

Oxford physic rose

My rose was delivered swiftly. It arrived in excellent packaging. The quality of the rose was very good. It has plenty of roots. Now planted in a large pot. Instructions for planting it were clear and precise. Looking forward to seeing it in bloom. I would use this company in future.

February 28, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Melanie! We're delighted your rose arrived in excellent condition with a strong root system. We look forward to seeing it bloom beautifully and hearing from you again in the future!

Rated 2 out of 5 stars

Came late

Came late. Had to ring customer service to chase it up.

March 2, 2026
Unprompted review
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Reply from Peter Beales Roses

We sorry that your order arrived later than expected and that you had to contact our customer service team to follow up.

We take delivery timelines seriously and we're sorry we didn't meet your expectations on this occasion.

Rated 5 out of 5 stars

Very healthy roses and fast delivery

The roses arrived healthy in a very good condition. I look forward to see them in blossom this summer!

February 27, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Elena! We're delighted your roses arrived healthy and in excellent condition. We hope to see them blossom beautifully this summer and would love to see photos of them on our social channels!

Rated 5 out of 5 stars

Beautiful Rose catalogue

Beautiful Rose catalogue. So many stunning roses to choose from. The catalogue is stunning. Promptly delivered aswell.

February 26, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Claire! We're so glad you loved our catalogue and that your order arrived promptly. Enjoy selecting and growing your beautiful roses!

Rated 5 out of 5 stars

Dinky Rose.

Was looking for a very particular rose. Dinky rose. Ordering so easy and straightforward. Rose arrived much quicker than expected. Beautifully boxed. Rose so much bigger than expected and so very healthy looking. Could not have been more pleased. Was bought for gift in remembrance and they loved it so much they cried. Genuinely could not recommend enough. 😀

February 26, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you so much, Denise! We're deeply touched that your rose meant so much to someone special. Knowing our roses bring joy and memories makes our work truly meaningful. We look forward to seeing it thrive beautifully!

Rated 5 out of 5 stars

I was very happy with my 1st purchases…

I was very happy with my 1st purchases from this company. They were able to add to my order without hassle and the roses arrived in good condition ready for planting.

February 27, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Karen! We're delighted you had such a great first experience with us and that we could add to your order so easily. We hope your roses grow and bloom beautifully!

Rated 5 out of 5 stars

Very pleased with the Roses

February 25, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you for your review! We're so glad you're pleased with your roses. We hope they grow and bloom beautifully this season!

Rated 5 out of 5 stars

I ordered a potted climber

I ordered a potted climber, Ueterson, which hadn't arrived after a week. I contacted Peter Beales and Sharon immediately sent a replacement which has arrived today. Looks to be in top class condition and I cant wait to get my beautiful new rose planted and seeing it grow.

March 2, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Marie! We're so pleased Sharon could help with a quick replacement and that your climber has arrived in excellent condition. We can't wait to hear about it thriving in your garden!

Rated 5 out of 5 stars

Good packaging

Good packaging - just as well as DPD left it upside down on doorstep! Plant unscathed, looked very fresh, and looking forward to lovely roses come Summer.

February 23, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Alyson! We're so glad our packaging protected your rose so well despite the delivery mishap. We look forward to seeing your lovely roses bloom this summer!

Rated 5 out of 5 stars

I bought two bare root roses

I bought two bare root roses , they arrived within a few days . I was impressed how good they looked , there was plenty if strong growth, it’s the first time iv bought bare root roses so I was a bit dubious. I’ll be buying again

February 20, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you for your lovely review! We're thrilled your bare root roses arrived in excellent condition. We look forward to seeing them thrive and can't wait to hear about your next purchase!

Rated 5 out of 5 stars

The rose was a great shape

The rose was a great shape, and looked extremely healthy, and very well packaged…No damage.

February 18, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Margaret! We're delighted your rose is healthy and well-shaped. We look forward to seeing it flourish in your garden this season!

Rated 5 out of 5 stars

Bare root rose arrived quickly

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy
I have ordered many roses from Peter Beales bare rooted and potted and I have never had any issues- plants thrive and Beales customer service is exceptional

February 4, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Susie! We're so grateful for your continued loyalty and thrilled that your roses continue to thrive! We look forward to serving you again!

Rated 5 out of 5 stars

Always a pleasure to deal with

Communication and delivery both excellent and timely . Just wish I could say the same about the weather to allow me the opportunity to get everything planted in their rightful spots !
I have ordered and had delivery of 20+ roses this year , mixture of climbing and shrub and will be excited about seeing them in bloom .

February 13, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Caroline! We're delighted by your continued loyalty and love of our roses. We look forward to seeing your beautiful collection bloom this season!

Rated 4 out of 5 stars

Ordered 2 bare root red roses

Ordered 2 bare root red roses, impressed by the length of the roots and the stems seem healthy, they are dormant so hard to tell how they will be but looking good so far

February 12, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Susan! We're so glad your roses arrived in excellent condition with healthy roots. We look forward to seeing them flourish beautifully!

Rated 5 out of 5 stars

Ordered the rose and it arrived a few…

Ordered the rose and it arrived a few days later
Well packed with a catalogue and leaflet explaining how to plant the rose etc

The rose itself was healthy and I am very pleased with the whole process

February 11, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Julie! We're so happy your rose arrived healthy and well-packaged. We look forward to seeing it flourish beautifully this season!

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