Peter Beales Roses Reviews 341

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and health of the roses, often noting their robust appearance upon arrival. Many people highlight the prompt delivery and the meticulous packaging, which ensures the plants are well-protected and arrive in superb condition. Reviewers also appreciate the ease of the online ordering process and the helpfulness of the customer service when issues arise. However, some customers reported receiving roses that appeared unhealthy, with broken stems or signs of disease, leading to disappointment. A few other people also felt that delivery was delayed or that the packaging was inadequate, resulting in damaged plants.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality and health of the roses... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Order

Customers generally report positive experiences with the ordering process, finding the website easy to... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more

Company replied

Rated 4 out of 5 stars

Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign... See more

Company replied

Rated 5 out of 5 stars

I ordered this rose as a wedding present (the lovely bride) one day and it arrived the next day beautifully wrapped in a box and in great condition. We also rang the company before ordering and they... See more

Rated 5 out of 5 stars

Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more

Company replied


Company details

  1. Garden Center

Written by the company

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered the rose and it arrived a few…

Ordered the rose and it arrived a few days later
Well packed with a catalogue and leaflet explaining how to plant the rose etc

The rose itself was healthy and I am very pleased with the whole process

February 11, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you, Julie! We're so happy your rose arrived healthy and well-packaged. We look forward to seeing it flourish beautifully this season!

Rated 4 out of 5 stars

Easy to order

Easy to order. Arrived via DPD on day that was quoted for delivery. Well packaged, no broken stems, roots moist and looking healthy. Planted out the next day. Whether it will grow into a large beautiful fragrant shrub as described...well... call me in 2028!

February 5, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Eleanor! We're thrilled your rose arrived in excellent condition and that you're excited about its future growth. We look forward to hearing about it blooming beautifully!

Rated 5 out of 5 stars

Beautiful rose

Beautiful rose, Hopes and Dreams given to friends celebrating their 40th Weddinv Anniversary. Good study pot and very well packaged for transit.
Arrived in very good time and as discribed.

February 11, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Marie! What a wonderful gift for a special anniversary! We're thrilled your rose arrived beautifully packaged and on time. We look forward to seeing it thrive!

Rated 5 out of 5 stars

Arrived on time in good condition

Arrived on time in good condition. It seems to have settled well. A good sized root and lots of stems.

February 6, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you! We're so happy your rose arrived in excellent condition with a good root system. We look forward to seeing it bloom beautifully!

Rated 5 out of 5 stars

My rose trees are strong

My rose trees are strong, have a very good root system and appear very healthy. They arrived on time, lots of tracking available and well packaged.

February 14, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Mrs Ross! We're delighted your rose trees arrived so healthy and strong with excellent roots. We look forward to hearing about them thriving beautifully!

Rated 5 out of 5 stars

excellent

our bare root roses arrived in excellent condition with a beautiful healthy root system.

February 15, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Gillie! We're thrilled your bare root roses arrived in excellent condition with a healthy root system. We look forward to seeing them flourish!

Rated 5 out of 5 stars

Excellent quality rose

Excellent quality, healthy potted rose which arrived in good condition, packed well and in recyclable packaging . Arrived on time and in line with the emails received from the company and the courier. Easy to order online and reasonably priced too.

February 5, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you, Chris! We're so pleased you received your healthy rose in excellent condition, beautifully packaged. We look forward to hearing about it thriving this season!

Rated 5 out of 5 stars

First the roses looked healthy and…

First the roses looked healthy and wellatvhed
They are now planted and we await to here first flowering this summer
We needed a few extra and you provided these promptly.
Your telephone help line was really helpful
Thankyou.

February 10, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you Prudence for your 5 star review. We're delighted the roses arrived in great condition and that our team was able to promptly provide the extra plants you needed. We look forward to seeing your roses bloom beautifully this summer!

Rated 5 out of 5 stars

Fabulous roses

I have ordered many times from Peter Beales. They have a fantastic choice and the quality is excellent. After placing the order you are kept upto date with delivery.

February 11, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you C for your 5 star review! We're so pleased that you continue to trust us for your rose purchases and that you value our selection and quality. We look forward to serving you for many more years to come.

Rated 5 out of 5 stars

Excellent Quality

We have always purchased our roses from Peter Beales. We know that the roses will be of excellent quality and helpful information is always enclosed within the order to ensure that customers achieve the best outcome for their roses.
Staff are helpful and knowledgeable and if a problem out of their control does arise they deal with it promptly and efficiently leaving the customer very satisfied with the outcome.

February 13, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you Karen for your 5 star review! We're delighted to hear from our loyal customers and truly appreciate your kind words about our quality and staff. We're committed to maintaining these high standards for years to come.

Rated 5 out of 5 stars

Very good quality and condition upon…

Very good quality and condition upon arrival.

February 9, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you for your 5 star review! We're delighted that the roses arrived in excellent condition. If you have any questions or concerns, please don't hesitate to reach out to us at support@Peterbealesroses.com

Rated 5 out of 5 stars

A model of good service

I was pleased with the good communication having placed my order for a bare root rose, knowing exactly when it would arrive and finding it well packed and very healthy when it did. The advice re planting was also very clear. I would not hesitate to order again from a grower who seems to have a good reputation.

January 31, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you David for your 5 star review! We're thrilled to hear that our communication and planting advice was clear and helpful. We look forward to your future orders!

Rated 5 out of 5 stars

Extremely happy

Easy to order and the rose came securely packaged along with simple planting instructions.
A nice surprise was the Rose catalogue which is clearly laid out with colours and types, a beautiful range, pity I don’t have a bigger garden.

February 6, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you Mrs J C for your 5 star review! We're delighted that you found our website easy to use and appreciated our beautiful catalogue. We hope your rose blooms beautifully!

Rated 5 out of 5 stars

Claude Monet roses

My roses arrived safely when expected. I haven't planted them yet as it hasn't stopped raining.

February 4, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you for your 5 star review! We're glad your roses arrived safely. Once the rain stops and you're able to plant them, we hope they establish beautifully in your garden!

Rated 4 out of 5 stars

The roses are very good quality

The roses are very good quality. The only issue I had was with the DPD delivery, as DPD tried to deliver to the wrong house and are extremely difficult and frustrating to communicate with.

February 7, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you Linda for your 4 star review! We're so glad you're happy with the quality of your roses. We apologize for the frustration with the DPD delivery issue. If you experience any similar problems in future, please contact us at support@Peterbealesroses.com and we'll help sort it out.

Rated 5 out of 5 stars

Roses

Arrived n good condition

February 6, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you for your 5 star review! We're delighted your roses arrived in good condition. If you have any questions or concerns, please don't hesitate to reach out to us at support@Peterbealesroses.com

Rated 5 out of 5 stars

East to order and quick turnaround

Easy to order and quick turnaround

February 1, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you Ian for your 5 star review! We're delighted that you found our ordering process easy and appreciated our quick turnaround. We look forward to your future orders!

Rated 5 out of 5 stars

Exceptional service

Highly impressed with the product quality and service from Peter Beales.
I ordered one bare root rose, Anna Pavlova, during their January sale, and she arrived in exceptional health and with 3 strong basal canes. As someone who has bought from many UK and EU-based growers, I have to say by far this is the best service I've received. The packaging was brilliant and I particularly liked that a planting guide as well as their wonderful catalogue were included. Of course the main priority is plant health, and you can get that elsewhere, but the whole experience with Peter Beales has impressed me so much that I will definitely prioritise buying from them again. Their selection is also great, and the catalogue will make you want to treat yourself to at least one more rose.

February 3, 2026
Unprompted review
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Reply from Peter Beales Roses

Thank you Cris L for your 5 star review! We're absolutely thrilled by your detailed and heartfelt feedback about your Anna Pavlova rose and our entire service. Your kind words about our packaging, planting guide, and catalogue truly mean the world to us. We look forward to serving you again!

Rated 5 out of 5 stars

I am very happy with the quality of the rose.

I am very happy with the quality of the rose I purchased. It arrived when you said it would and was really well packaged. A bonus was the beautiful catalogue of roses included. I would order again.

February 5, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you so much for your lovely review and for choosing to order your rose from us. We are delighted to hear that you are very happy with the quality of the plant and that it arrived exactly when we said it would.

It is great to know that the packaging kept everything safe in transit and that you enjoyed receiving our rose catalogue as a bonus in your parcel. We really appreciate you saying you would order again, and we look forward to helping you with more roses in the future.

Rated 5 out of 5 stars

Friendly, helpful advice on which rose to buy.

I contacted their customer services for advice about which rose to buy as a birthday present. With so many to choose from in their catalogue I just couldn't decide where to start. I wanted a very fragrant, colourful rose which can be grown in a pot, and which was in stock this time of the year. They were so helpful and gave me a short list of five, any of which would have been suitable for my needs. I chose Fragrant Delight which
is a beautiful orange rose. I liked it so much I also bought one for myself!

January 30, 2026
Unprompted review
Peter Beales Roses logo

Reply from Peter Beales Roses

Thank you so much for choosing us to help you find a special birthday rose and for taking the time to share such a lovely review. With so many varieties in our range, it can definitely feel overwhelming to know where to start, so we are really pleased that our customer service team were able to narrow it down to a short list that matched your request for a very fragrant, colourful rose, suitable for growing in a pot and available at this time of year.

Fragrant Delight is a wonderful choice, with its strong scent and vibrant orange‑toned blooms, and we are delighted to hear that you liked it enough to buy one for yourself as well. We hope both roses bring lots of colour and fragrance to your pots for many years to come, and if you ever need any further advice on care or future gifts, our team will be very happy to help again.

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