Planetcruise/ie Reviews 

I booked a cruise with Jordan and he was brilliant. We were travelling with another couple and he was looked after them very well too

We found our Cruise assistant ( Denis Anderson) to be extremely helpful in every way. He went out of his way to help and guide us so as we could get most out of our cruise. He could not have been better.
Robert Owers

No problems. Booking process easy and handled professionally by representative.

Natacha helped greatly and sorted the cruise very quickly and in a very professional manner

James was very helpful in booking our cruise and continues to be so. Highly recommend Planet cruises

Immediate answer to my enquiry. Professional and friendly service. We have booked our cruise.

Left on hold for 27 minutes after choosing option to speak to someone dealing with cruises already booked. Hung up and rang again and chose to speak to someone to book a cruise, with no wait time. Phone calls not returned, wrong info given. Unbelievable amount of stress caused by not getting a straight answer! I do believe Floating Festivals were partly to blame as they were not answering calls, or returning emails to me. Wrong dates, port, boarding time in set sail passes and no one to fix it. Soft drinks packages not added to two of the party’s booking onboard. Denise messed up, he confirmed they were included on booking. Sailing was moved from Dublin to Cobh. For apparent bad weather. There was none. Cost us over €300 and untold stress to travel to and stay in Cork. We could not leave our car there as we were booked oneway to Southampton and we live near Dublin port. Planet cruise, floating festivals nor Royal Caribbean offered even the slightest bit of compensation for the expense or stressed caused. It was our second booking with Planet Cruise and will have to think again about bookings.

Easy to use service with competitive pricing.

Hello, I am very satisfied with the cruise I booked. But .. having spotted a mistake in my original details I have since had so many problems trying to speak with someone to help. I have emailed from 'The Portal' but no one replied. I have rang, on numerous occasions, kept on phone for up to 30 minutes .. again no reply. Very frustrating.

Amanda was so helpful with my booking .superb to deal with

Cara looked after me very well and was very patient. I’ll definitely be contacting Planet Cruise next time we cruise

Beautuful surroundings with comfortable, clean accomodation.Very polite, friendly helpful staff. ☺☺

Excellent customer service rep. Very friendly. Spent a long time finding us the best room based on our needs.

Would definitely use planetcruise again.

This is my first cruise. I was delighted with the help and guidance I was given by the sales rep (? Denis), even though I was spending relatively a small amount..

I asked him lots of questions, he seemed to give very honest answers. Looking forward to the cruise.

I hope I get him the next time I ring.

Had a great experience with Natalie, very down to earth girl. We were nearly best friends by the time i booked my cruise 🤣. Very helpful

Very helpful and knowledgeable on the phone. I had my research done so I had detailed questions and I got straight answers. Best value I could find.

All staff were very helpful and explained everything very well

Great. Company to book holiday with nothing was a problem and anything can be done .