Pomeranceboutique Reviews 

381
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you Stephen! My wife had been searching for a particular Lady Datejust on the major sites, and Pomerance had the perfect one. Yes, we were faced with the tariff to ship to the US, but the outsta... See more

Rated 5 out of 5 stars

Couldn’t ask for more. Communication with Stephen was superb, the watch arrived very well packed & protected the very next day. I would highly recommend Pomerance Boutique for your next purchase.

Rated 5 out of 5 stars

Must take time out and write a review following my experience with pomeranceboutique.co.uk. Purchased a 50th Anniversary 2018 Mk1 Rolex Sea Dweller. As soon as I had spoken to Elliot over the phone I... See more

Rated 5 out of 5 stars

Wasn't going to wait 5 minutes to write this review. These are a shinning example of how a 2022 London company should be Straight forward, easy, good value and almost old fashioned customer is k... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Luxury watch and jewellery retailer, specialising in pre-owned prestige watches and handmade jewellery


Contact info

5.0

Excellent

TrustScore 5 out of 5

381 reviews

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No recent history of asking for reviews

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5.0

All reviews

(381)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Proper watch enthusiasts who provide a top notch service. So good that I bought again from them within a month

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Elliot was fantastic!

Elliot was fantastic, the watch was really beautiful.
I researched for a year to find the right place to buy my watch, I am someone who reads reviews and does due diligence when spending a lot on a watch, I can say this was a really positive experience. Elliot replied the same day, he took the time to talk me through the watch, he made the whole experience fantastic. The watch was great and recently came back from a Rolex service with no issues, so pleased with it.
I will be buying from here again and I have already recommended them to friends.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience. Highly Recommend

Was put in touch with Elliot via another dealer as I was looking to sell a watch. The communication was fantastic and he sent a courier to collect, with payment made next day. I can not recommend Pomerance Boutique Ltd highly enough and look forward to doing more business with them in the future.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted watch dealer

Easy to arrange a viewing and conclude a purchase. Watches are in a great condition, as described. Fair prices. Highly recommended!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Simple Buying Experience

An amazing easy stress free process! I bought my watch from Stephen who made the whole buying process simple! Due to its Canary Wharf location security is guaranteed and I would definitely recommend buying from Pomerance Boutique to any tentative buyer, they say and do exactly what they say they will. One day I would love to buy again with Stephen as I am one extremely happy customer!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star service

Elliot and the team here were extremely helpful and patient during our buying process. We were looking for a specific watch and year and we did not fully understand how Rolex manufacturing years and card years worked. This I am sure made us a bit of a nightmare to work with but they were excellent at communicating how things worked so we fully understood and could make the right decision. The watch is a great piece and comes with all the bits we wanted and even a bonus receipt from the original purchase. I will contact them next time I am looking for a new watch. All the best guys and sorry for the delay in my review ⌚️

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish!

Brilliant from start to finish, was purchasing my first luxury watch and Elliott couldn’t be more helpful!
Assured me and put me at ease straight away.
Will definitely purchase again!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommended

I purchased a Rolex 16600 sea dweller, and from the get-go, the service was top-notch, pristine and professional. There was no such thing as a silly question and the watch was exactly as described. I dealt with Elliott, who was responsive at all times of the day, regardless of being at work or not, and his professional integrity didn’t diminish at any time. The customer service is all about the customer with this boutique.The prices are on point as well and he had exactly what I wanted and was a pleasure to do business with. I 100% recommend.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, great service and a wealth of product knowledge when speaking with Stephen from Pomerance Boutique. The watch was in perfect condition as promised. Thank you.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

From initial contact to purchase I could not have asked for more, the watch I purchased was superb, even better than the photos!! I chose to collect the watch in person and had the pleasure to meet Elliott.
Can’t recommend Pomerance enough if you’re looking for a luxury watch look no further

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Hublot

First deal with the team here,but I have done many deals with Luke before,top guy honest and professional to deal with,always gets a deal done!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless.

Everything was excellent. From my first enquiry, all the WhatsApps & Emails were responded to quickly, I was offered a very fair price for my Rolex Coke, and the price of the B-Metal GMT II was good as well, so a good deal was done.

Elliott arranged for collection of my watch the next day, and once he'd checked it was as I described it, my new watch was posted same day and arrived the next.

The watch I bought was exactly as described too, and is superb.

All in all excellent, and I will be back for a Sea Dweller James Cameron in December.

First class.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent purchase experience

Excellent purchase experience of a Sea Dweller with perfect customer service (thanks Ellis), watch is exactly the condition described on the website and at a competitive price - so pleasant to deal with a retailer who takes the time to do the job right.
Keith

October 3, 2024
Unprompted review

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