Pomeranceboutique Reviews 

381
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you Stephen! My wife had been searching for a particular Lady Datejust on the major sites, and Pomerance had the perfect one. Yes, we were faced with the tariff to ship to the US, but the outsta... See more

Rated 5 out of 5 stars

Couldn’t ask for more. Communication with Stephen was superb, the watch arrived very well packed & protected the very next day. I would highly recommend Pomerance Boutique for your next purchase.

Rated 5 out of 5 stars

Must take time out and write a review following my experience with pomeranceboutique.co.uk. Purchased a 50th Anniversary 2018 Mk1 Rolex Sea Dweller. As soon as I had spoken to Elliot over the phone I... See more

Rated 5 out of 5 stars

Wasn't going to wait 5 minutes to write this review. These are a shinning example of how a 2022 London company should be Straight forward, easy, good value and almost old fashioned customer is k... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Luxury watch and jewellery retailer, specialising in pre-owned prestige watches and handmade jewellery


Contact info

5.0

Excellent

TrustScore 5 out of 5

381 reviews

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5.0

All reviews

(381)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Put me completely at ease

I was a somewhat cautious customer, having previously had a bad experience with a Rolex I'd bought from another dealer some years ago. Stephen was incredibly patient, giving options and advice until I felt completely comfortable. No pressure at all. When I closed the transaction, he kept me up to date, even offering to size the bracelet for me, and I received the watch the next day. Everything was exactly as described and I'm one delighted customer.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and buying experience…

Excellent service and buying experience from first contact through to purchase. Fast response. All information shared was accurate and as described on arrival. Highly recommended. Thank you Elliot. Look forward to future transactions. 👍🏼

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

GMT II 116710LN 2007

Steve was very friendly and helpful, not at all pushing me to buy. Gave me a fare price on my trade in. All in all a very good easy experience he explained every stage of the transaction. The watch was described as excellent,I would say perfect. I have no hesitation in recommending this business. Thank you Steve/Elliot.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

First class all the way

Every element of the purchase was fantastic from the initial discussion right through to the delivery of my new time piece.
I highly recommend giving these guys a call if you’re in the market for a new watch! I can’t rate the highly enough!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars!

We bought two beautiful watches from Pomerance. On both occasions we had complete confidence that the timepieces were as advertised and that if there were any issues (there weren’t any) they would be resolved. On top of that great customer service. 5 stars!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

DefinitelyI have to say I am extremely pleased with my purchase. Stephen was very professional and had great knowledge of the watch I was after, and no pressure salesmanship.
I would definitely recommend this company.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. I was coming in from India for a 2 day London visit and Stephen was very helpful in meeting a tight timeline. Excellent communication and complete transparency. Would 100% recommend.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex sea dweller

Steve from Pomerance boutique Ltd was the most patient guy from start to finish with the sale of my Rolex sea dweller and I would definitely do business with them again. Kind regards Steve

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant shopping experience

A brilliant purchasing experience. Elliot certainly knows his stuff and nothing was too much trouble, responding to my many questions. I was very impressed with the customer service I received. I am really happy with the quality of the watch that I bought and the price too. I’m sure I will be back.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

An extraordinay experience

I asked Elliot to source a very particular reference, on the basis that a good friend of mine had had a great experience buying from Pomerance. Not only did Eliott get the exact watch I requested, he found a version in near mint condition with an incredible amount of original documentation proving its provenance. A super smooth and delightful experience. Buy with confidence from Elliot and his team!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Beyond excellent experience!

Beyond excellent experience!
From initial contact to receiving product, this was such a professional and respectful process. I felt so safe and assured in what I was buying. Really a company I would recommend to anyone looking to buy!!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless Experience!

Stephen was the most amazing help from start to finish in our engagement ring experience! We had the opportunity to discuss different ideas we had for what we wanted, and he took the time to explore them with us. He also was so brilliant at explaining about different stones / settings etc and the benefits of going one way or the other - something we are extremely grateful for as we were clueless to begin with! The Pomerance office in Canary Wharf also made for a wonderful day out, and the view you get from up there is second to none.

All in all a faultless experience with Pomerance, and we can’t wait to work with them again in the future!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Watch Dealer who cares


Steve and Elliot were great in helping me track down my next watch

I had spoken to numerous other watch Dealer all of which seem to be uncaring and just be focused on the watch as a commodity I’m looking at it very much as a transaction only.

Stephen and Elliot took their time to answer my questions replied to messages in record time and treated me as an actual customer. There was no pressure and They got to know me and what exactly I was looking for.

I would absolutely recommend both of the guys as a great watch Dealer and would certainly return as a customer in the future.

Thanks guys

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and efficient service

I purchased a watch from Pomerance and was very impressed with the speed of responses to my questions and the efficiency of the overall service. The valued advice received from the friendly team made it a pleasure to do business.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Recently, I had the experience of buying a Rolex from Elliot, and it was truly exceptional.

What stood out was his knowledge and patience with my numerous questions. Every aspect of the buying experience was fantastic.

Pomerance are five-star, and while initially a little nerve-wracking due to the value I wouldn't hesitate to recommend Elliot to anyone in search of a truly memorable & trustworthy buying experience.

April 10, 2024
Unprompted review

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