Ordered a presentation pack costing £15 including delivery. They sent a few stamps on black card. No pack. Lousy envelop which allowed a crease during delivery. As a collector I am totally bemused how... See more
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Visited Cosham Post Office to get some coinage via bank account told in no uncertain terms not possible. I didn't know this. No real explanation. Rude and dismissive. Made me feel foolish for asking.
Took the order, got confirmation, then even a dispatch notice. 9 days later nothing. Tracking code on the account is missing. Emails and web queries went unanswered. Did get delivered on 10th day (roy... See more
Two weeks ago I orderd some reusable facemasks, paying extra for priority delivery (24-48 hours). Got an email 3am the next day say it was being dispatched (sound promising). Three hours later I get... See more
Company details
Written by the company
The Post Office Shop trading websibe closed in August 2020. If you are looking for Reviews relating to any Post Office branch, then please see https://uk.trustpilot.com/review/postoffice.co.uk
Contact info
United Kingdom
- www.postofficeshop.co.uk
No recent history of asking for reviews
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Very bad service
Very bad service. Ordered a good online and expected to be delivered in 3-5 working days. Did not received the item for over a week. Call them 10 days after the order and was not told that they don't have in stock. I was then informed that the order is a pre-order, but it was never notified to me while making a order nor received any email or message. Have to get it refunded as they were trying to sell me a similar item but nearly 3 times more expensive.
???? Beware ... I will never order anything through them
Post office cowboys
Will not use this rip off online shop again
Ordered on overnight delivery
Ok it was Sunday but you would expect it to be delivered Monday but no it came Tuesday
They still charged me for overnight. Nothing on the site to say working days only
Very very poor
Stay away from these cowboys
We need an alternative postal system for mail not just parcels
Have to pay for return by post
BEWARE! Have to pay for return by post- cost more than the item. Won't buy from it again.
Branch code 010941X
Branch code 010941X
Its always nice to walk into Faversham Post Office the staff are terrific (Kim) helpful nothing is a problem.
Kindest regards A. Harris.
Look elsewhere for cheaper
Awful service. Ignorant and unless they can make a profit not interested in their customers. Found cheaper at other sites....don’t waste your money and time
Disgraceful customer relation whilst…
Disgraceful customer relation whilst trying to complain they ha d automated service that dont work sort it out and your post office in camberwell thriving post office.
Disabled badge holder - quality Poor!
Disabled badge holder - paid top price for really bad quality!
Continued to sell something they had run out of.
I ordered 50 postage stamps for Christmas for next day delivery. They didn’t arrive. I phoned up after the second day of non arrival. They said they d run out and would be emailing people. That was not much use to me. Their tracking system showed “processing” the whole time, although in fact they weren’t processing the order. Selling things they no longer have. Ridiculous and inconvenient.
Awful Service
Awful. Ordered 6 different sized packaging boxes paid for next day delivery. Parcel arrived containing 2 boxes called Customer Services to be told that 2 more were in a different parcel and would be delivered by end of the day and 2 were out of stock. Obviously I explained that I had paid next day delivery because that's when I wanted all of them not just 4 and was told that there was nothing they could do. I also questioned why I had not been contacted to let me know they were out of stock and was told "we don't do that". When I asked when they were expected I was told they didn't know but once they had them they would be sent out the next day - not a lot of help to me as next day could be in two weeks time. I am now having to use petrol and pay car parking to go to WHSmith to get what I have already paid the Post Office Shop for. Lesson learned won't be using again.
I've ordered twice and it's been an…
I've ordered twice and it's been an absolutely fantastic experience delivery second to none I will most definitely be ordering from them again ten stars to the post office shop superb
Really good service and products!
Really good service and products! Fast delivery and well packed. Thank you for making my order enjoyable and efficient!
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