PostOfficeShop.co.uk Reviews 

51
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered a presentation pack costing £15 including delivery. They sent a few stamps on black card. No pack. Lousy envelop which allowed a crease during delivery. As a collector I am totally bemused how... See more

Rated 1 out of 5 stars

Visited Cosham Post Office to get some coinage via bank account told in no uncertain terms not possible. I didn't know this. No real explanation. Rude and dismissive. Made me feel foolish for asking.

Rated 3 out of 5 stars

Took the order, got confirmation, then even a dispatch notice. 9 days later nothing. Tracking code on the account is missing. Emails and web queries went unanswered. Did get delivered on 10th day (roy... See more

Rated 1 out of 5 stars

Two weeks ago I orderd some reusable facemasks, paying extra for priority delivery (24-48 hours). Got an email 3am the next day say it was being dispatched (sound promising). Three hours later I get... See more

Company details

  1. Business Services

Written by the company

The Post Office Shop trading websibe closed in August 2020. If you are looking for Reviews relating to any Post Office branch, then please see https://uk.trustpilot.com/review/postoffice.co.uk


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1.3

Bad

TrustScore 1.5 out of 5

51 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(51)

1 review in the last 12 months

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Rated 1 out of 5 stars

Very bad service

Very bad service. Ordered a good online and expected to be delivered in 3-5 working days. Did not received the item for over a week. Call them 10 days after the order and was not told that they don't have in stock. I was then informed that the order is a pre-order, but it was never notified to me while making a order nor received any email or message. Have to get it refunded as they were trying to sell me a similar item but nearly 3 times more expensive.
???? Beware ... I will never order anything through them

July 31, 2019
Unprompted review
Rated 1 out of 5 stars

Post office cowboys

Will not use this rip off online shop again
Ordered on overnight delivery
Ok it was Sunday but you would expect it to be delivered Monday but no it came Tuesday
They still charged me for overnight. Nothing on the site to say working days only
Very very poor
Stay away from these cowboys
We need an alternative postal system for mail not just parcels

June 12, 2019
Unprompted review
Rated 5 out of 5 stars

Branch code 010941X

Branch code 010941X
Its always nice to walk into Faversham Post Office the staff are terrific (Kim) helpful nothing is a problem.
Kindest regards A. Harris.

May 29, 2019
Unprompted review
Rated 1 out of 5 stars

Look elsewhere for cheaper

Awful service. Ignorant and unless they can make a profit not interested in their customers. Found cheaper at other sites....don’t waste your money and time

April 15, 2019
Unprompted review
Rated 1 out of 5 stars

Continued to sell something they had run out of.

I ordered 50 postage stamps for Christmas for next day delivery. They didn’t arrive. I phoned up after the second day of non arrival. They said they d run out and would be emailing people. That was not much use to me. Their tracking system showed “processing” the whole time, although in fact they weren’t processing the order. Selling things they no longer have. Ridiculous and inconvenient.

December 19, 2018
Unprompted review
Rated 1 out of 5 stars

Awful Service

Awful. Ordered 6 different sized packaging boxes paid for next day delivery. Parcel arrived containing 2 boxes called Customer Services to be told that 2 more were in a different parcel and would be delivered by end of the day and 2 were out of stock. Obviously I explained that I had paid next day delivery because that's when I wanted all of them not just 4 and was told that there was nothing they could do. I also questioned why I had not been contacted to let me know they were out of stock and was told "we don't do that". When I asked when they were expected I was told they didn't know but once they had them they would be sent out the next day - not a lot of help to me as next day could be in two weeks time. I am now having to use petrol and pay car parking to go to WHSmith to get what I have already paid the Post Office Shop for. Lesson learned won't be using again.

August 2, 2018
Unprompted review

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