Really helpful company. We have bought from them in the past and had several call outs, all very efficient. Lauren was so friendly and informative so I felt very secure with my current purchase and ma... See more
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See what reviewers are saying
Our franking machine print head packed up out of the blue and being an online retail company who sends out hundreds of orders per day, mad panic ensued! The manufacturer in question could only... See more
We purchased a booklet stapler, however it had a small fault. But the Customer Service was fantastic!! The problem was speedily rectified by way of a brand new replacement machine. If only more com... See more
Purchased a machine in January, worked without any problems at all. However after 18000 letters we thought the machine was faulty as would not feed envelopes. Rang Lauren and explained the fault with... See more
Company details
Information provided by various external sources
Postroom-online Ltd started out in 2001 as a humble mail order retailer of Martin Yale folding machines. Since then the company has steadily grown to become one of the UK's leading distributor's and maintainer's of Mailroom and Print Finishing equipment. Specialising in competitively priced on-site and back-to-base maintenance support for machines, we have forged our place in the market through honest sales and real after sales service.
Contact info
Leigh House, NN10 0DJ, Rushden
- 0800 0432 758
- gareth@postroom-online.co.uk
- www.postroom-online.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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lauren was very good !
Great company and people
Great company and people. Donna was so quick to help me, truly come
ndible customer service. Highly recommend these guys.
Great guys to deal with
Great guys to deal with, very helpful. I bought a folding machine that is now in daily use, couldn't be more pleased! Also, the item arrived the following day, great service will use again!
Lauren Print finishing adviser
helpful in getting the machine I need. I will introduce my friend to your office.
Donna's a star!
Donna's a star - very helpful and a delight to deal with!
Great Chat Assistant
Print finishing advisor Donna got me sorted in minutes. Made my day a whole lot easier.Thanks Donna
Print finishing advisor Lauren has been …
Print finishing advisor Lauren has been very helpful with my Galaxy FM300 folding machine. A real star who can come and work for my business anytime!!!
Great service!
I contacted the online chat facility to request replacement separator and pick up rollers for my Galaxy FM500. Lauren was prompt, efficient and courteous throughout and was able to match our product and find the parts for me. She then arranged for a colleague to contact me to take payment. Very simple and painless - thank you!
First class service
First class service, when i needed help on my product Lauren was excellent and very helpful, wish all sales advisers were as helpful as she was.
Still spot on.
Very friendly, helpful, prompt and efficient service, as expected from previous orders. 3rd purchase from the company, and will continue to use them for as long as the service remains good, and the prices stay low.
Thanks Donna.
Excellent service
Found this company online with a search on Google.Spoke with Lauren, via online chat, who was really helpful and answered my questions very quickly. Would recommend this company to anyone looking to save money on their supplies.
Great Customer Service and Quick Delivery
Our franking machine print head packed up out of the blue and being an online retail company who sends out hundreds of orders per day, mad panic ensued!
The manufacturer in question could only deliver in 5 working days so we gave Postroom online a call.
Lauren was very helpful checking if they had current stock and fast tracking our delivery for the next day (even at 3PM). Sure enough our print head turned up with the following days post.
Would highly recommend to anyone!
Very helpful online chat service!
Superb Service
I was very impressed by the service I received from Postroom-online Ltd when recently buying an envelope inserter. The Team were professional, friendly and highly knowledgeable taking the time to ensure that I was trained on and happy with the equipment before I took it away. Their after sales care has also been superb.
I wouldn't hesitate in recommending them to anyone
I really appreciate how you treat new …
I really appreciate how you treat new clients. Thank you Lauren
Excellent dedicated service!
Excellent dedicated service!
I had a problem with getting my order. The company rep. Lauren stayed with me on the line until all shipment issues solved.
Lauren on live chat is nothing short of …
Lauren on live chat is nothing short of brilliant. She is helpful in every way possible. Pleasant and intuitive, Lauren had all the answers to my queries before i even asked them! Always a pleasure to deal with!
Great business
Great business, with extremely helpful staff. Donna Was very polite and helpful. Will definitely be returning for many more purchases.
Excellent - very helpful company!
Excellent - very helpful company! Spoke to Donna on live chat & she sorted me out a link to what I needed, and confirmed we could either collect our order (as they're local to us) or opt for delivery the following day.
The best customer Service Experience
Lauren was very helpful and she understood the needs.
She is an asset to business....
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