I was flying ATOM 3-A (my code for 3 axis gimbal) today and before takeoff there was an extended wait for a software update to load & install.(worry about batteries draining!) So I used the time to co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first Potensic drone, Atom 2, has been generally an excellent experience. it fly well and has many good features… however… (1) It needs to have flight “waypoints” added like the previous versi... See more
Purchased the Atom 2 and it's the best drone I've ever had! The Drone is very stable even in high winds. Photographs have exceptional clarity! You couldn't ask for more assistance than customer servic... See more
Company details
Written by the company
Potensic® is a blooming enterprise specialized in creating a variety of drones and committed to achieving consumers' flying dreams. Drawn from some of the biggest players in the industry, our team of experts has a broad range of experience in creating some of the very best tech products on the market and their extensive expertise are integrated into all aspects of our drones. We believe that like height, innovation is limitless. So, adhering to a user-oriented philosophy, which combines aesthetics and practicality, we strive to do the unimaginable and apply it practically into everyday life. We're passionate and relentless creators, engineers, developers, researchers and marketers, devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights our loyal customers around the world. Customer Support: support@potensic.com
Contact info
, , , China
- info@potensic.com
- www.potensic.com
4.5
Excellent
439 reviews
Replied to 76% of negative reviews
Typically replies within 1 week
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Customer service is a joke!!!
Have been back and fourth with customer service for weeks trying to return the drone, would not connect from the controller to device. It has taken weeks to get customer service to provide information to return and now they are asking for more info from me to process refund… DO NOT BUY FROM THEM!!!!
August 18, 2025
Reply from Potensic
Dear Customer, we’re very sorry to hear about your experience and truly apologize for the frustration caused. Please contact us directly at info@potensic.com
with your order details, and our team will make sure your issue is resolved promptly.
I'd like to thank Potensic for quickly…
I'd like to thank Potensic for quickly resolving the technical issue. I couldn't connect the remote to my phone. After contacting Potensic and explaining the problem, it turned out to be the OTG cable. After reviewing my order, they quickly sent me a new OTG cable, and everything works. Potensic has proven to me that distance doesn't matter to them. I recommend it and best regards from Poland.
August 28, 2025
Unprompted review
Good for beginers
I receive my dron. Had too wait 7 days(2 days prepearing order,and 5 days shipment) but i receive what i order.
July 22, 2025
Customer service went out of their way…
Customer service went out of their way to help me out and the drone is amazing. First time drone operator and I love it.
July 21, 2025
The Atom 2 is a very good drone and…
The Atom 2 is a very good drone and work for nearly every application we need.
There is one minor detail if fixed would make this a great drone... give us the option to program the C1 or C2 buttons to start/stop the video or take a photo?!
Looked extensively at all controls and there is just not this simple option... please fix this piece?
Thank you
August 16, 2025
Unprompted review
Technical question about remote control
I had a quick technical question about the remote control for the Potensic ATOM drone. I received a super-fast response, and various helpful tips were sent via email. Great customer service and friendly people. Thanks again to the support team.
July 12, 2025
Unprompted review
Fast delivery and good drone
July 24, 2025
My second Potensic drone
My second Potensic drone, an upgrade from the original Atom. A superb sub 250g drone with many features and a great camera. It’s used mainly for travel video and photography. Well worth the investment
August 6, 2025
Unprompted review
Fast shipping and the Atom2 is a great…
Fast shipping and the Atom2 is a great platform. While it lacks 360 obstical detection, everything else about the Atom 2 is really well done. It flies great. Has good range. The remote works and feels great in the hand.
July 21, 2025
fly my drone imy age is 86
order was deliveret very quickley what more can i say and i have more to order
July 18, 2025
I love my Atom 2
I love my Atom 2, Killer video footage. Easy for beginners. Good support.
June 23, 2025
I am very satisfied
I am very satisfied, fast and adequate attitude towards the customer!!!
July 17, 2025
Unprompted review
Great drone
Great drone. Excellent camera. Responsive controls. Customer Service sucks.⁸
June 17, 2025
Prior DJI owner . . . now a Potensic fan
Great Product...I used to have a DJI Phantom 3 many years ago. Now getting back into the drone hobby, I decided to try Potensic based on reviews and the fact that DJI is under the microscope with the US Government, I chose this brand. The quality is as good.
June 18, 2025
as expected
June 20, 2025
Dear potensic
Dear potensic. Your procuct is very good quality and The Price is so friendly. The shipping is fast but The tracking a littel bit pointless thanks for all
June 20, 2025
Drone is really cool but lacks obstacle…
Drone is really cool but lacks obstacle avoidance like the DJI. So I gave it 4 stars.
June 17, 2025
Overall great value and quality
For the money this drone with fly more kit is well worth it. Picture quality on the camera is great! The remote is well designed and I love how it mounts the phone in the middle. Beginner or not, it’s a great drone and an awesome value.
June 17, 2025
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