I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpful informative polite staff Careful check of tyres and full explanation that I needed new tyres. No difficulty in booking time for work to be done Thank you
Company replied
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went smoothly
March 16, 2026
PROfessional TYRE AUTOmobiles CAREd for.
Courteous, fast, efficient, inexpensive. You are local and I have learned to take your honest and trustworthy advice.
March 9, 2026
Flat tyre
The lads at Protyre in Alcester got me in on the same day to change my flat tyre. Very quick and good service.
Cheers
March 9, 2026
Friendly and efficent staff.
March 6, 2026
Always friendly and helpful
Always friendly and helpful, and I trust them not to rip me off
March 2, 2026
Fast response to tyre problem
Fitted me in the same day for a tyre puncture repair which got me out of difficulty. Excellent service and good people to deal with.
February 26, 2026
Great Service
Always use these guys for MOT of two vehicles, local, quick and competitive, highly recommend.
February 25, 2026
Offer a very wide range of tyres
Offer a very wide range of tyres, at competitive prices, easy online booking system. Friendly and efficient staff.
February 25, 2026
Friendly, Good Communication and Good Customer Service
Friendly, helpful service. Needed a tyre changing that had to be ordered to the garage. They let me know that it had arrived early and completed job ahead of time. Thank you.
February 27, 2026
Quick and efficiently handled
February 23, 2026
Able to book service on line
Able to book service on line , Dropped the car off and when ready Ray phoned me , and then went through the paperwork with me . I've taken the car there to be looked after a few times now and pleased with the service they give and the recommendations . Also easy to park .
February 10, 2026
The staff were fantastic
February 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not happy with how many chips I have in on my rim!
Tyre was fine and didnt take very long at all but not very happy with having over 6/7 chips in my rim !
February 18, 2026
Reply from Protyre Autocare - Alcester
Dear Luke Smith,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A good experience. Everyone was very friendly and the job…
Everyone was very friendly and the job was done while I waited. I was given a choice of tyres to choose from.
I won't hesitate to use you again.
February 18, 2026
Excellent service
Called to book the car in for break disks and pads to be replaced. Got them done the same day (within 4 hours)
February 16, 2026
Very, very helpful staff
I was in difficulty and all the staff could not have been more helpful.
February 11, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.