Protyre Autocare - Bridgend Pen Y Bon Reviews 

574
TrustScore 4.5 out of 5

4.7

Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB


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Rated 5 out of 5 stars

The service and staff were informative and friendly and polite. Explained clearly on different tyres. Not a bad price on tyres chosen.

Company replied

Rated 5 out of 5 stars

Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee

Company replied

Rated 5 out of 5 stars

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more

Rated 5 out of 5 stars

Rang up and they managed to fit me in that morning. Amazing service once again. Definitely would use again.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom

  • 01656 659152

4.7

Excellent

TrustScore 4.5 out of 5

574 reviews

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4.7

All reviews

(574)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service highly recommended!

Outstanding services highly recommended!
Called in for a certain type of tyre requirement as needed fitted asap for my business vehicle, they sorced all four tyres with in 3 hours that day, called me in and fitted!
Top technicians, friendly and great moral!
And to top it off best price around but a big margin!
It was made as easy as 123

Thank you again great service

AHR Logistics Ltd

May 20, 2026
Rated 5 out of 5 stars

Highly recommended

Turned up without a booking. Two new Falken tyres fitted at an excellent price. Was all over and finished within half an hour. Highly recommended.

May 11, 2026
Rated 4 out of 5 stars

Tyres I pre-selected

Tyres I pre-selected, prepaid on line were not suitable - website recommendation incorrect. Offered appropriate cheaper alternative by fitters plus tracking - could have tried to upsell more expensive choice, appreciated the respect to customer shown.

April 15, 2026
Rated 5 out of 5 stars

Service was great

Service was great. They fixed the locking nut tool to change the tyres

National booking system needs work I was able to book a 8.30 am appointment on a bank holiday when they don't open until 9

April 15, 2026
Rated 5 out of 5 stars

Excellent Service.

I damaged a tyre in a pothole , arrived very late at the Protyre Garage but they worked late to get me back o n the road, for which I was very grateful..

March 23, 2026
Rated 3 out of 5 stars

The dust caps were not replaced

The dust caps were not replaced. Apart from that everything was fin

March 16, 2026
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Dear Allan Stephens ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgend Pen Y Bon branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer experience on a Saturday…

Great customer experience on a Saturday morning despite not being booked in. We suffered a puncture in a low profile tyre, we originally went to to tyre fitter on coity road who recommended Protyre. The guys were really pleasant and helpful, they identified another tyre with under the limit tread and fitted two new tyres. Thankfully, tyres in stock. We will definitely use again.

March 11, 2026
Rated 5 out of 5 stars

Very helpful and informed.

Very helpful and informed.

March 2, 2026
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Dear Dave J,

We appreciate you taking the time to share your positive experience you had with our team at our Bridgend Pen Y Bon branch .

We are happy to hear our team was helpful and informed!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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