Protyre Autocare - Bridgend Pen Y Bon Reviews 

574
TrustScore 4.5 out of 5

4.7

Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB


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Rated 5 out of 5 stars

The service and staff were informative and friendly and polite. Explained clearly on different tyres. Not a bad price on tyres chosen.

Company replied

Rated 5 out of 5 stars

Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee

Company replied

Rated 5 out of 5 stars

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more

Rated 5 out of 5 stars

Rang up and they managed to fit me in that morning. Amazing service once again. Definitely would use again.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom

  • 01656 659152

4.7

Excellent

TrustScore 4.5 out of 5

574 reviews

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4.7

All reviews

(574)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Good job

Polite staff, straight in no hanging around. Nice job

November 19, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys always willing to help

Great guys always willing to help, really quick service too.

October 29, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Dear James,

We appreciate you taking the time to leave us this fantastic review.

We're so glad to hear you received quick and helpful service from our team at our Bridgend Pen Y Bon branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great choice of tyres at the lowest on…

Great choice of tyres at the lowest on the market prices and available immediately. Date and time slots always available. Easy payment and clear confirmation. Fast fitting.

October 27, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Mr Zalewski,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly Service

Staff were friendly, courteous, and professional. Tyres and tracking were competitively priced...would recommend

October 22, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Kvause​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Needed a new tyre urgently

Needed a new tyre urgently. It was in stock and fitted and tracking done in about 20minutes
Friendly, helpful staff in reception

October 9, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Angela,

We're happy to hear that our team in centre assisted you quickly with your urgent tyre needs. We appreciate your positive feedback regarding our helpful staff and efficient service. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great guys very helpful and polite

Great guys very helpful and polite. On the day of my visit they were extremely short staffed but tried their utmost to get the job done. A big shout out for Zak what a great guy he talked me through everything and explained why it had to be done. James did his utmost to keep customers happy and to keep the boys going. I will not hesitate to use these guys again.

September 17, 2025
Rated 5 out of 5 stars

Great result and great staff.

Everyone I met at Protyre Bridgend was so helpful and friendly. Unfortunately I had to have the 4tyres on my car changed. My memory for names is appalling but I think the lovely guy in reception was called James, he was so helpful and made the whole experience easy for me. Let’s just say I’m an older lady, with no real idea about buying Tyres, and I was really pleased with the information I received from the young technician Geraint. Would recommend this garage for sure.

September 11, 2025
Unprompted review
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service online and in store

Great service online and in store. I hate going to get to tyres as it usually takes ages and is noisy and time consuming. I arrived early but seen immediately. Great service. Nice reception area clean and tidy. Professional and courteous staff. Thank you.

September 12, 2025
Unprompted review
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Gina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres and tracking

I visited Protyre for 2 tyres and to get the tracking checked.
As always the service I received was excellent from all the staff.
I also think that their prices are very competitive.

August 27, 2025
Rated 5 out of 5 stars

Needed an air con regas

Needed an air con regas and they were able to fit me in straight away, took about 20 minutes to complete and now working perfectly

August 13, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Christopher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

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