Protyre Autocare - Bridgend Pen Y Bon Reviews 

574
TrustScore 4.5 out of 5

4.7

Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB


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Rated 5 out of 5 stars

The service and staff were informative and friendly and polite. Explained clearly on different tyres. Not a bad price on tyres chosen.

Company replied

Rated 5 out of 5 stars

Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee

Company replied

Rated 5 out of 5 stars

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more

Rated 5 out of 5 stars

Rang up and they managed to fit me in that morning. Amazing service once again. Definitely would use again.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom

  • 01656 659152

4.7

Excellent

TrustScore 4.5 out of 5

574 reviews

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4.7

All reviews

(574)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful team

Fantastic, friendly team that saved our long weekend break fitting us in for a last minute tyre change just before closing.

August 18, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Dave,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

The staff at Bridgend were very helpful…

The staff at Bridgend were very helpful and completed the Aircon regas within the hour. Great service and I was not patronised being a woman.

August 4, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Dear Debz Silk,
We're happy to hear that the staff at Bridgend Pen Y Bon branch were helpful and completed the service quickly. We appreciate your feedback and are so glad you enjoyed your experience with us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Staff were very helpful and were able…

Staff were very helpful and were able to assist from the start

August 6, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Jane James,

We appreciate your feedback and are pleased our staff was helpful from the beginning. Thank you for sharing your experience with us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Customer Care

The entire team were polite, knowledgeable and swift. Excellent!

July 28, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello,

We are happy to hear that our team provided you with excellent, efficient service. Thank you for your positive feedback; we appreciate it!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Service

Booked online at 11.00, needed air con top up. Booked for 13.00 and job finished 13.30 as promised. Excellent service. SUPER COOL now!!

July 23, 2025
Rated 5 out of 5 stars

Aircon Regas

Arrived early but fitted me in straight away
Full explanation of the work carried out.
Much cheaper than anywhere else I looked for an aircon regas
Open on Saturday is a real bonus

May 24, 2025
Rated 5 out of 5 stars

service and work

Had the Platinum service done and when they were checking my front springs had both snapped and there was play in my ball joint which they did for me brought the car home and there was a little hicup so took the car back and the men sorted it out straight away

May 12, 2025
Rated 5 out of 5 stars

The staff are always excellent

The staff are always excellent, my go to tire provider for a while and now I’ve found out they do air conditioning too.

May 9, 2025
Protyre Autocare - Bridgend Pen Y Bon logo

Reply from Protyre Autocare - Bridgend Pen Y Bon

Hello Louise,

We're happy to hear that our team in centre consistently provides excellent service and that you've discovered our air conditioning services too. Thank you for your continued patronage!

Best regards,
Eddie
Customer Care - Protyre

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