Admittedly they were not particularly busy but having phoned prior to my arrival the replacement tyre had been selected to suit my tyres. Spare wheel removed with tyre and placed back in car. Faulty t... See more
Company replied
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See what reviewers are saying
I was able to book a timeslot and the work was carried out promptly, which was far more convenient that other fitters requiring the car for half a day.
Company replied
Great experience at Protyre, Brislington, Bristol. Ordered tyres through e-tyres and booked a slot for fitting. Turned up and was greeted warmly and expected. Tyres fitted in 20 minutes whilst I went... See more
Company replied
Good speedy service overall, however I've only given 5 stars because unfortunately my booked time slot had to be changed as the tyres were not delivered on time. But as far as the service I received f... See more
Company details
About Protyre Autocare - Bristol Brislington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom
- 01179 772596
4.6
Excellent
623 reviews
Asks customers to review
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Completed promptly and within the time…
Completed promptly and within the time they said
September 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Turned up for my appointment
Turned up for my appointment, 20minutes early,which was fine, explained to the manager what tyre needed replacing,handed the keys over,no response from the manager, tyre was fitted,keys out in the desk,you can go all finished, noticed the rim of the tyre still had tyre soap round it.
September 10, 2025
Reply from Protyre Autocare - Bristol Brislington
Dear Karl Allway,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Mr Ibrahim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A good experience overall
The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was offered.
August 20, 2025
No fuss, no drama
Very good staff who explained what we needed doing. 4 new tyers 4 new valves and tracking done All with no fuss
August 18, 2025
Very helpful manager who booked in my…
Very helpful manager who booked in my car for a wheel alignment check and adjustment. Also informed me on the tyre wear which is very helpful.
August 15, 2025
Reply from Protyre Autocare - Bristol Brislington
Hello Pam,
We appreciate you sharing your positive experience. We're happy to hear our team was welcoming and efficient, and that you were satisfied with the price.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Lucy,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Mrs and Mr Hall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Had A/C regased had a horrible smell…
Had A/C regased had a horrible smell when ac on lads did a great job in next to no time I’m now very happy ac ice cold and no more smell
July 21, 2025
Air con regas and test
Went for air con recharge system was not tested next day blowing hot air again
Update ....
Was rang by store and offered a test and regas when a company takes time to read reviews and sort any issues is over and above in my eyes great customer service
July 16, 2025
Reply from Protyre Autocare - Bristol Brislington
Dear Mr Friend,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Quick and easy service.
Booked in online for wheel alignment. Arrived and was dealt with promptly.
Given a printout of results.
Very good service even had a free coffee
July 16, 2025
Really good service
Really good service. Fitted in the time agreed. Friendly and courteous. Would recommend.
July 14, 2025
Easy Aircon regas
Turned up very early for my appointment. Deputy manager who was in charge that day had me in within 5 minutes. Car was hooked up to the aircon machine and after about 30-45 mins All was done and dusted . Internal temp was 6deg c . I was gone 5 mins before I was actually booked in for 10/10
July 9, 2025
Was quick and easy.
June 25, 2025
Reply from Protyre Autocare - Bristol Brislington
Hello Marcin,
We're glad you had a quick, easy experience. Thank you for your feedback; we appreciate it.
Best regards,
Eddie
Customer Care - Protyre
Made it simple
June 26, 2025
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