Protyre Autocare - Bristol Brislington Reviews 

607
TrustScore 4.5 out of 5

4.5

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


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Rated 5 out of 5 stars

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... See more

Rated 5 out of 5 stars

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... See more

Rated 5 out of 5 stars

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... See more

Rated 5 out of 5 stars

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom

  • 01179 772596

4.5

Excellent

TrustScore 4.5 out of 5

607 reviews

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4.5

All reviews

(607)

33,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy Aircon regas

Turned up very early for my appointment. Deputy manager who was in charge that day had me in within 5 minutes. Car was hooked up to the aircon machine and after about 30-45 mins All was done and dusted . Internal temp was 6deg c . I was gone 5 mins before I was actually booked in for 10/10

July 9, 2025
Rated 5 out of 5 stars

Was quick and easy.

June 25, 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Marcin,

We're glad you had a quick, easy experience. Thank you for your feedback; we appreciate it.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I turned up half hour before my…

I turned up half hour before my appointment. The team said it would be available in 1.5 hours. The car app indicated the doors open 5 minutes later. A walked back and it was completed 5 minutes after. Super fast. Zero rim damage. Great fast service. Best price I could find too.

April 9, 2025
Rated 3 out of 5 stars

Leave yourself plenty of time.

When visiting pro tyre in the past they have bent over backwards to help. This time I got the distinct impression, they were to busy, they took what seem to be ages to complete tyre changes, they would phone when done, but didn’t receive the said phone call. So was waiting ages, just seemed they were too busy.

March 8, 2025
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Reply from Protyre Autocare - Bristol Brislington

Dear Ms Deborah Gaston,

Thank you for leaving us a review and notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Very disappointed to find such a…

Very disappointed to find such a disparity in prices between the protyre website and the protyre store. Actual tyre fitting service was very good.

March 12, 2025
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Reply from Protyre Autocare - Bristol Brislington

Dear Tom Sharp,

We understand your frustration with the price difference - we strive to provide consistent pricing across all our channels. But we're glad you had a positive experience with the tyre fitting service from the team.

We have notified the Area Manager of your concerns and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 2 out of 5 stars

One of the tyres was fixed and the…

One of the tyres was fixed and the other one apparently wasn't fixable, and the only tyre they had in stock was a mid range at a cost of £168 !

The day before I was doing price search online and could get hi a spec tyre fitted at my front door for £150, Even mid range tyres for £100/110 then to top it off I went to a local tyre business and the managed to repair it for £30 ! To be fair most of the staff were nice and polite. It just seemed from my point of view that the guy on the till was trying to pressure me in to getting a rather expensive mid range tyre !

March 12, 2025
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Reply from Protyre Autocare - Bristol Brislington

Dear C Maddox,

Thank you for bringing this to our attention. 

We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Slightly disappointed this time

Had two front tyres fitted with tracking checked as well.
We left the car for them to sort for a hour.
Drove away and vehicle was still pulling to the right.
Went back immediately for them to resolve the issue and it took them half an hour to sort the tracking, making me think that they had not done it the first time even though we had paid for that service.

March 5, 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Jason Erskine,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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