Protyre Autocare - Buckley Reviews 

Easy booking in process. Delivered on time. Friendly staff always.

Dead easy, ordered tyres online, got a date and time, turned up and tyres changed within half an hour. Fitter was courteous and friendly. Would recommend to anyone

5 stars, as always very reliable and honest garage. I would not go anywhere else for my tires.

Quickly and expertly fixed a slow puncture for me in a winter run flat. Avoided the cost of having to buy a new tyre.

Thought I had a nail in tyre causing slow puncture, no nail the cause was leaking seal to rim, well discovered and sorted, good service

A very good service and customer oriented a broad knowledge of automobile machines

The service was prompt and thorough, the staff were very polite and friendly but £270 for 2 tyres is outrageous, even in today’s world.

No delay in getting the car in, good value for the service (balancing the wheels)

I do not know what Protyre business model is but they have ruined a local business that I used for many years, I pity their investors!

Very helpful as I had to change appointments due to illness but they fitted me in so all good, thank you .

I think £35 for a puncture repair is very expensive

Great service, lads we're brilliant and so helpful.

Return customer, no reason not to, very polite, friendly staff who know their job, highly recommend.

Previous experience was excellent and this was again true. Polite efficient and good advice

A very polite and professional experience throughout

Was told they would only do rear disks & pads even though the disks were excellent according to Hi Q ...which saved £300+
If wondering why 5 * never give bad star rating maybe the fitter was having a bad day?

I had a very disappointing experience with this garage.

The job initially started with a £169 quote for rear brake pads. When I attended, I was advised that the rear discs also needed replacing. I was told the labour time would be similar, so I did not expect the final bill to escalate to £480.

What made this unacceptable was that the final price ended up effectively matching BMW main dealer pricing, despite the work being carried out outside the dealer network using aftermarket parts. BMW were actually quoting the same or slightly less for the same work.

To make matters worse, the work was not fully completed. After collecting the car, I continued to get a “change brake pads” warning. The service indicator had not been reset, and this could not be done from the car itself. I had to spend additional time and seek external help to resolve this.

I raised all of this directly with the company before leaving this review. As is often the case, they publicly ask customers to “contact them by email”, but in reality the follow-up led nowhere. Instead of addressing the core issues, I was asked for unreasonable and impractical information, and then received no response at all.

Overall, the pricing lacked transparency, the value for money was poor, and the after-service support was frustrating. Based on this experience, I would not recommend this garage.

Fixed problem with my car quickly and efficiently.