Had a flat tyre very early in the morning and after the RAC patched up the wheel had to find a place to change. Went to about 3 places that unfortunately could not help, all fully booked. Came acros... See more
Company replied
Location
Switch locationUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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See what reviewers are saying
Despite a minor hiccup with wheel alignment, following the fitting of two front tyres, it turned out to be the usual exemplary service I’ve become accustomed to for many years! You really get the meas... See more
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This was a good example of how to look after a customer. Swapped an appointment time with no fuss. Dealt with a technical problem and gave good advice, and then stayed on right to the end of the da... See more
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Excellent Service even though I arrived 30 minutes late for my appointment, I received a very warm welcome from the team. The gentleman on reception was friendly, professional, and accommodating. Davi... See more
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Company details
About Protyre Autocare - Cambridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom
- 01223 411441
4.5
Excellent
1K reviews
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Don’t believe all that you are told!
Went to have front 2 tyres replaced. Asked if they would check rear brakes as I thought they were sticking. Received call to say I needed a set of callipers as seized, new discs and pads for just over £900. Advised I should not drive car. I took my car to my own mechanic who replaced discs and pads for £330 and said my callipers did not need replacing.
April 15, 2026
Reply from Protyre Autocare - Cambridge
Dear Correna,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I booked and paid for a Gold Service…
I booked and paid for a Gold Service when I got to the ProTyre this morning at 8:30am I was told they are unable the do the I paid and booked for as they were already fully booked. I asked for a refund and they were unable to do it there and then. I feel like I have been scammed. Wasted my time, petrol, having time off work.
April 11, 2026
Unprompted review
Reply from Protyre Autocare - Cambridge
Dear William Shotton,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and good price
The process was straightforward, appointment made and the team were ready and did the work on time and no issues. And this was during a bank holiday.
April 8, 2026
The service is always excellent and the…
The service is always excellent and the advice fair and impartial. They never over sell
March 25, 2026
Good price fitted by friendly engineers…
Good price fitted by friendly engineers on time
March 23, 2026
Efficient professional service
March 16, 2026
Efficient and on time.
March 2, 2026
Efficient and good quality work.
February 23, 2026
Reliable, helpful, efficient
I have used this company many times. Staff are always friendly, polite and helpful. They do what is asked for and don’t try the hard sell. Recommended
February 27, 2026
Great customer experience
I dropped in over the weekend with a Ford EcoSport which needed a brake light replacing. I was greeted warmly and the light was looked at straight away.
The light box was a bit fiddly to get out, but the guy was very patient and friendly. I appreciated the efficiency as I had my children in the car.
Great customer care, fast and friendly, would definitely return and recommend wholeheartedly.
February 21, 2026
Unprompted review
The best in my over 30 years of MOT experience
Friendly, understanding, helpful and professional staff members.
February 18, 2026
Still waiting...truly disappointing
I am yet to hear from the are manager or anyone regarding my queries. Truly disappointing.
January 2, 2026
Unprompted review
Reply from Protyre Autocare - Cambridge
Dear Ms Asiedu,
Thank you for leaving us a review.
We can see from our records that following your email and previous review, that your queries had been raised with the Area Manager. We have notified him that you are waiting for a response and he will be in touch with you in due course.
Kind regards,
Eddie
Customer Care - Protyre
Used the guys at Cambridge Performance…
Used the guys at Cambridge Performance Tyres, ( now Protyre) for over 10 years. Always receive a great service and won’t go anywhere else.
February 11, 2026
Car delivered at the time agreed and…
Car delivered at the time agreed and when I came to collect it, all had been done. And the staff are friendly and helpful.
February 9, 2026
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