I recently visited Protyre on Sheffield Street in Carlisle, and I am genuinely blown away by the level of service I received. The team there went above and beyond to help me out—they were friendly, p... See more
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Simplicity. Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price. Book your fitting date & time slot, pay your to... See more
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The reception staff were very helpful and I was given an acceptable quote. Unfortunately when I had an early drop off, there was no one there so I had to return later. The work was completed on time a... See more
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I ordered two tyres and your website said both would be ready for fitting on the booked date. Only one turned up leading to the team at Sheffield Street (all praise to them) to track down and ensure t... See more
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Company details
About Protyre Autocare - Carlisle Sheffield Street
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Sheffield Street, Carlisle, CA2 5DT, Carlisle, Cumbria, United Kingdom
- 01228 522033
4.7
Excellent
791 reviews
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Simplicity.
Simplicity.
Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price.
Book your fitting date & time slot, pay your total bill, all done.
The actual fitting is stress free, drop your car off at allocated time & day & let the friendly staff do the rest.
Great service
August 17, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Dear Bryan Ballantyne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Sheffield Street branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Thankfully when I arrived it wasn't …
Thankfully when I arrived it wasn't busy and therefore they got on with the job very quickly. The staff especially on reception were polite and chatty plus gave me a small discount on the price given.
August 10, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Waldemar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from the Team and manager…
Great service from the Team and manager at Sheffield street in Carlisle ,Car was done on time and everything was fine, Thanks again.
August 3, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Pam,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our branch in Carlisle.
We appreciate your business and hope to see you again soon.
Best regards,
Eddie
Customer Care - Protyre
Brilliant,only gripe i hsve its…
Brilliant,only gripe i hsve its pointless making appointments they never stick to the alloted time
August 3, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Terrance,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Mr Boak,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service from the team and…
Very good service from the team and really good value for money
July 29, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Mr Watson,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
We appreciate your business and hope to see you again soon.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
These guys have sorted my car at short…
These guys have sorted my car at short notice a few times had a bubble in my tyre no problem to them, sorted it right away even though they were so busy - excellent service
June 24, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Jerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Job done quickly and efficiently it's …
Job done quickly and efficiently it's the price that spoils it £30 for a rim clean.
July 20, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Dear Mr Elliot ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Carlisle Sheffield Street branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Stan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Yet again I was very pleased and…
Yet again I was very pleased and impressed with the service I received at Protyre in Sheffield Street Carlisle. I was very concerned about how my car was driving. The staff were friendly, helpful and knowledgeable. I left feeling totally reassured and confident that my car was safe to drive by the time I left. Thank you to all staff involved.
June 22, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Jac,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Cracking service again from the Lads in…
Cracking service again from the Lads in Denton Holme
July 15, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful friendly staff gave me approx…
Helpful friendly staff gave me approx time for job to be finished and there is a free coffee machine.
July 13, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Robson,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Price stated
Price stated, price paid. Time slot was kept. Very satisfied with my new tyres. Staff were very friendly.
July 8, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Eric,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Amanda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I have been using this garage for tyres for about 15 years if not longer.
I have always been very happy with the service you receive, and the helpful staff.
I would recommend this garage.
July 3, 2026
Reply from Protyre Autocare - Carlisle Sheffield Street
Hello Lisa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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