I ordered two tyres and your website said both would be ready for fitting on the booked date. Only one turned up leading to the team at Sheffield Street (all praise to them) to track down and ensure t... See more
Company replied
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Simplicity. Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price. Book your fitting date & time slot, pay your to... See more
Company replied
Outstanding staff, really friendly and totally professional. Dealing with the staff in Carlisle, face to face, is so much better than booking over the internet. Great deals, efficient work and no... See more
Company replied
Over the years your service has always done tyre pressure checks for us free, and on the last occasion we were informed that we needed tyre replacement. You were flexible about the time because I was... See more
Company details
About Protyre Autocare - Carlisle Sheffield Street
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Sheffield Street, Carlisle, CA2 5DT, Carlisle, Cumbria, United Kingdom
- 01228 522033
4.7
Excellent
781 reviews
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I have used Denton tyres then renamed…
I have used Denton tyres then renamed pro tyres for many years.
They are trustworthy and reliable people, no matter which technician you see.
They always make me feel confident that they know what they are doing and look after my safety and my families too.
Thank you.
May 29, 2026
Very helpful and professional service
Very helpful and professional service
Reception staff were great
May 22, 2026
Once again booked in car was done on…
Once again booked in car was done on time and good clean job
May 15, 2026
Great service
Great service with a smile and a bit banter.
Quick turnaround and car was ready...
Thanks 😊
May 13, 2026
The staff were very professional and service fantastic
The staff were very professional and the service was fantastic. After shopping around I found this garage to offer the most competitive price. Dave was very helpful in helping me select the correct tyres for my car. Would highly recommend and will return in the future
May 13, 2026
May use AI-assist with repliesRead more
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Sucked in & ripped off
Sucked in & ripped off! I would give a negative but not available.
Two new tyre booked in, Had to buy another two ( debatable) but 'We would not track with old ones on', once again questionable. So four tyres later, still no tracking, never even tried... I swung by my local garage who had the tracking done in 20 mins...
Never recommend them.
Bunch of Rogues.
May 12, 2026
Unprompted review
Reply from Protyre Autocare - Carlisle Sheffield Street
Dear Ron Hastings,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Quick and efficient staff very freindly
May 6, 2026
Great service and staff
May 4, 2026
Efficient
Efficient, courteous and knowledgeable.
Great service
Staff responsive, friendly and efficient
April 27, 2026
Young woman & her car who can highly recommend!
Booked the day before online, all the guys there were super friendly and helpful. As a young woman on my own, they made me feel comfortable and kept me up to date with my car. After I left, I had a minor issue, phoned them and they immediately answered, asked if I could return, upon arrival, I was met by one of the mechanics who immediately explained and fixed the issue straight away and I was on my way. Perfect service from everyone there. Appreciate you all looking after me and my car. Would highly recommend, thank you!
April 22, 2026
Grant
Grant, on the counter was very helpful and considerate, as well as being very polite.
Also the two tyre fitters who fitted the tyres(4), were also very polite, and knowledgeable about their work.
I would definitely recommend Denton tyres to anyone who wants vehicle tyres.
April 27, 2026
We called by Protyre in person and had a good experience
We called by Protyre in person and met a very helpful chap behind the counter. This was easier than online.
We told him what tyres we wanted and he only had a similar one so we took them. He told us that prices had gone up which we expected.
The surprise was that we got a slot the next morning and I got there ahead of time and was attended to promptly. I chatted off and on to the chap on the desk and read the Telegraph too. The time soon passed and my car was ready.
All in all we had a good experience and will use Protyre again....we have been customers since the Denton Tyres days.
April 21, 2026
Easy appointment booking
Easy appointment booking
Seen promptly and I have been advised about condition of the tyres
April 27, 2026
Top service
Dropped my vehicle off , 1 hour before it was booked in ,for two front tyres , about 1 hour later i returned & the vehicle was ready for collection , can not fault the service given to me , efficient, on time & polite .
April 22, 2026
Ten stars!
Amazing team who very kindly first me in just before closing time!
I had my spare tyre on following a flat and was miles away from home with my young child, not wanting to risk popping the spare on potholes on the way home.
The lads very kindly and promptly put a replacement on for me and reassuring me that the car was safe to drive for myself and other road users.
Prices wasn't too bad for a last minute budget tyre.
If I could give 10 stars, I would
Thanks again!
April 18, 2026
Outstanding service
I had a serious puncture when a large bolt went into my back right tyre. I managed to get the car to Protyre at Kingstown(Carlisle).
The waiting time to get the tyre replaced was going to be up to 4 hours. Your staff member Dan phoned your sister branch at Sheffield Street to see if they could do the work straightaway - they could.
Dan and one of the mechanics removed the damaged tyre and put the spare on my car, so I could drive to Sheffield Street. It was really difficult getting the spare tyre out from under my car!
Once I got to Sheffield Street, Grant was waiting for me in the office. Within the hour I had two new, very good value for money tyres on the rear of my SMax.
I cannot praise your staff enough - the service they provided was outstanding. They were concerned, thoughtful and professional. A big thank you.
April 20, 2026
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