Protyre Autocare - Carlisle Sheffield Street Reviews 

781
TrustScore 4.5 out of 5

4.7

Sheffield Street, Carlisle, CA2 5DT Carlisle, Cumbria, GB


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Rated 3 out of 5 stars

I ordered two tyres and your website said both would be ready for fitting on the booked date. Only one turned up leading to the team at Sheffield Street (all praise to them) to track down and ensure t... See more

Company replied

Rated 5 out of 5 stars

Simplicity. Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price. Book your fitting date & time slot, pay your to... See more

Company replied

Rated 5 out of 5 stars

Outstanding staff, really friendly and totally professional. Dealing with the staff in Carlisle, face to face, is so much better than booking over the internet. Great deals, efficient work and no... See more

Company replied

Rated 5 out of 5 stars

Over the years your service has always done tyre pressure checks for us free, and on the last occasion we were informed that we needed tyre replacement. You were flexible about the time because I was... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Carlisle Sheffield Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Sheffield Street, Carlisle, CA2 5DT, Carlisle, Cumbria, United Kingdom

  • 01228 522033

4.7

Excellent

TrustScore 4.5 out of 5

781 reviews

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4.7

All reviews

(781)

34,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Over the years your service has always been courteous and good.

Over the years your service has always done tyre pressure checks for us free, and on the last occasion we were informed that we needed tyre replacement. You were flexible about the time because I was uncertain whether I could keep the exact appointment time. The job was done promptly. Payment convenient. All tolt, an excellent service. Thank You.

January 28, 2026
Rated 5 out of 5 stars

Fantastic helpful staff

Fantastic staff. After bursting a tyre on motorway they were so helpful and reassuring. Despite being very busy they bent over backwards to get my car done as quick as possible.

January 7, 2026
Rated 5 out of 5 stars

Brilliant service my concerns about car…

Brilliant service my concerns about car tyres were listened to and I was given varies option to fix the problem.
Also given a range of prices. Was advised my tyres were cracked which garage did not tell me when I had service.

December 24, 2025
Rated 5 out of 5 stars

It was so easy to order my new tyres …

It was so easy to order my new tyres on line and book a time for them to be fitted.
I arrived a little early for my appointment but this was not a problem.
The tyres were fitted while I waited which was convenient for me.
Also we were entertained by one of the tyre fitters singing along to radio, it's always lovely to see and hear someone happy in their job.
I was happy with the service provided by Protyre. Thanks guys.

December 17, 2025
Rated 5 out of 5 stars

The person who dealt with my request…

The person who dealt with my request was quick,efficient and helpful.
Will use this garage again in future.

December 3, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service for tyres

Good service for tyres

December 1, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Dear Jo,

We're glad you found our tyre service good at our Carlisle Sheffield Street branch.

Thank you for your positive feedback; we appreciate it a lot.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 4 out of 5 stars

Site was easy access and was checked in…

Site was easy access and was checked in promptly by polite staff member (maybe the manager?). Tyres fitted, good price.
The only negative comment I would make is that the premises appeared understaffed - the reason I say this is that although my tyres were fitted and the vehicle could have been handed over, I was delayed because there was only one member of staff dealing with various customers who walked in with their tyre enquiries and I had to wait probably 10 minutes at least until the staff member had time to hand over my keys.Not the staff members fault.

November 18, 2025
Rated 5 out of 5 stars

Courteous and friendly service

Courteous and friendly service. Easy to understand reasons for renewing parts.

November 17, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from the team

Great service from the team

November 13, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and very reasonably priced

An efficient and very reasonably priced car repair and servicing facility with friendly staff. A good range of repair and routine servicing options is available. The issue with my car was shown to me and the available options to sort it clearly explained. I will continue to visit this branch of Protyre Autocare and have done so for quite a few years.

October 31, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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