Protyre Autocare - Carlisle Sheffield Street Reviews 

781
TrustScore 4.5 out of 5

4.7

Sheffield Street, Carlisle, CA2 5DT Carlisle, Cumbria, GB


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Rated 3 out of 5 stars

I ordered two tyres and your website said both would be ready for fitting on the booked date. Only one turned up leading to the team at Sheffield Street (all praise to them) to track down and ensure t... See more

Company replied

Rated 5 out of 5 stars

Simplicity. Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price. Book your fitting date & time slot, pay your to... See more

Company replied

Rated 5 out of 5 stars

Outstanding staff, really friendly and totally professional. Dealing with the staff in Carlisle, face to face, is so much better than booking over the internet. Great deals, efficient work and no... See more

Company replied

Rated 5 out of 5 stars

Over the years your service has always done tyre pressure checks for us free, and on the last occasion we were informed that we needed tyre replacement. You were flexible about the time because I was... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Carlisle Sheffield Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Sheffield Street, Carlisle, CA2 5DT, Carlisle, Cumbria, United Kingdom

  • 01228 522033

4.7

Excellent

TrustScore 4.5 out of 5

781 reviews

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4.7

All reviews

(781)

34,418 reviews in the last 12 months

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Rated 1 out of 5 stars

Wheel trim wasn’t fitted correctly and…

Wheel trim wasn’t fitted correctly and didn’t still waiting for a receipt for online purchase.

May 12, 2025
Protyre Autocare - Carlisle Sheffield Street logo

Reply from Protyre Autocare - Carlisle Sheffield Street

Dear Customer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Regarding your invoice, we have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Had a puncture in a run flat tyre

Had a puncture in a run flat tyre when leaving a car park in Carlisle , no spare but had the run flat sealant. Phoned Protyre and they suggested I inflate the tyre without using the sealant and call into them. They checked the tyre and although a good tread the tyre had degraded and needed replacement - the damage was clearly visible. Protyre had a replacement in stock and I was back on the road within an hour of getting the puncture. Many thanks to Protyre, I had a 350 mile drive the following day!

March 27, 2025
Rated 5 out of 5 stars

ProTyre Carlisle

The guys at ProTyre Carlisle were very friendly and helpful after I blew my tyre. I was able to get it sorted next day and the finance options were fantastic all round. Lads were friendly and very professional. 5 stars

March 21, 2025

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