Protyre Autocare - Carterton Reviews 

1,030
TrustScore 4.5 out of 5

4.7

Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.

Company replied

Rated 5 out of 5 stars

Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... See more

Company replied

Rated 5 out of 5 stars

Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... See more

Company replied

Rated 5 out of 5 stars

I was greeted by friendly staff who were accurate in their estimated wait time. They were also honest in an additional job that i requested that couldnt be completed there and then, but spent time giv... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, United Kingdom

  • 01993 843987

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,030)

34,393 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good tyre choice

Good tyre choice, all at competive prices, easy to book online, arrived slightly earlier, car taken straight in and all tyres changed quickly.

December 24, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Overall good customer service and…

Overall good customer service and friendly staff.

I have only used them for MOT and nothing else as couple of times they quoted me double the price that local garage quoted me.

Apart them i would recommend them for sure.

April 9, 2025
Rated 5 out of 5 stars

10/10 Staff

Always, always, always get my tyres done here, no nonsense, very quick really friendly staff I’m always in and out within the hour, fantastic team.

December 15, 2025
Rated 5 out of 5 stars

Great tyre service

Reviewed my tyres on the fly and deemed my fronts worse than be rears to be replaced which they did. Really quick service and appreciated the protectiveness to change worse worn tyres.

December 8, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Dear Tom Carroll,

We're happy to hear that you received quick service during your tyre review and replacement.

We appreciate you acknowledging our team's attention to detail

Thank you for your feedback!

We will look forward to welcoming you again at our Carterton branch in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Straight forward process at a good…

Straight forward process at a good price.

December 3, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Dear Mr Cull,

We appreciate you taking the time to leave us this excellent review.

We're happy you found our process straightforward and the price good at our Carterton branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Good experience

I was using Protyre garage for many years mostly for buying a new tyres and I was always happy with their service. Recently I replaced a battery and service provided by staff was great.

December 3, 2025
Rated 5 out of 5 stars

They people here were lovely

They people here were lovely. As a single women I was worried about getting stuck in Oxford on my own but they reassured me the car was fine and drove it out for me to make sure it was ok. Really grateful

November 21, 2025
Rated 5 out of 5 stars
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff at Carterton are very good…

The staff at Carterton are very good service.

November 10, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Hello Mr Cantwell,

We appreciate you taking the time to share your positive experience with our team at Carterton. We're happy to hear you received good service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great guys great atitude

Great guys great atitude. Very helpful

October 29, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Dear Carla Jeremiah

We appreciate you taking the time to share your positive experience you had with our team at our Carterton branch.

We're glad to hear that you found our team helpful and friendly!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

great prompt customer service and work…

great prompt customer service and work carried out was excellent

October 27, 2025
Protyre Autocare - Carterton logo

Reply from Protyre Autocare - Carterton

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look