Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... See more
Company replied
Location
Switch location36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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See what reviewers are saying
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... See more
Company replied
The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... See more
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... See more
Company replied
Company details
About Protyre Autocare - Derby Mansfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom
- 01332 290699
4.7
Excellent
742 reviews
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Friendly helpful team
Friendly helpful team.
Second time I’ve used Protyre Derby and would highly recommend.
October 13, 2025
Always delivered
Good understandable customer service and straight to the point when needed. They’ve always got the job done and competitive price.
October 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service and quick…
Great customer service and quick turnaround - thank you for sorting my car!
October 8, 2025
Unprompted review
Reply from Protyre Autocare - Derby Mansfield Road
Hello Holly,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They care and reliable.
The car after service is now feeling very reliable. I got late for taking back the car as traffic jam. They waited for me. I asked for change sparkle plug, they changed for me.
September 26, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Ms Law,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
4 new Bridgestone tyres.
4 new Bridgestone tyres purchased on line and fitted locally next day. Good price and service. Would use again. Thank You.
September 26, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service everytime
September 22, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Janice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
I came down for a wheel alignment last minute because mr tyre let me down with my booking and the bloke behind the desk managed to fit me in there and then! Outstanding customer service also the young lad came out to show me how far my wheels were out of alignment, overall was a great experience and I’d be using them again in the future
September 17, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Dear Mr Sankey,
We're happy to hear that we could assist you with your wheel alignment on short notice..
We appreciate your kind words regarding our customer service and that our team member explained the alignment issues clearly.
We're glad you enjoyed your experience at our Derby Mansfield Road branch and thank you for your recommendation!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent customer service.
September 17, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mrs Smedley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
the service was good until I drove my…
the service was good until I drove my car at speed the next morning the car was virtually undrivable on checking the tyres when hot my psi was 43,/44 in tyres that should of been 32/33 could have been very dangerous
September 10, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Dear tania Cleal ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby Mansfield Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Showed me a hazard on car which needed…
Showed me a hazard on car which needed attention straight away thank you
September 1, 2025
Great value premium tyres
Great value premium tyres, fast delivery and fitting appointment, friendly and helpful staff
August 29, 2025
Quick and efficient at a great price.
August 29, 2025
Amazing service
Amazing service , great value for money , quick turn around , and my car is ice cold thanks to the new gas fill for my AC 😎👍🏻👌🏻
August 29, 2025
Excellent Service
July 9, 2025
Good service for aircon Regas easy and…
Good service for aircon Regas easy and simple to arrange and drop off the car. I would definitely use their services again for a regas for sure.
August 12, 2025
Excellent service and communication
Excellent service and communication, very polite and a everything done to a high standard. The manager was excellent
August 6, 2025
Fantastic company and team
Fantastic company, have used them for a few years now, they have always been very straightforward and honest about anything. A very down to earth team and will do anything they can to help you and save you money. Massive thanks to Craig, Adam and the team at Protyre Derby for always being willing to help and explain when I have any slight issue with my car!
August 18, 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Helpful good service
August 18, 2025
Friendly helpful people
Friendly helpful people - busy but able to fit me in for a puncture repair.
August 18, 2025
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