Protyre Autocare - Derby Mansfield Road Reviews 

742
TrustScore 4.5 out of 5

4.7

36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB


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Rated 5 out of 5 stars

Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... See more

Company replied

Rated 5 out of 5 stars

These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... See more

Company replied

Rated 5 out of 5 stars

The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... See more

Rated 5 out of 5 stars

Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom

  • 01332 290699

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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4.7

All reviews

(742)

33,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Craig was brilliant and very…

Craig was brilliant and very knowledgeable

August 6, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Hello Mick​,

We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that Craig delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys. Changed my tyres and noticed that SEAT Vertu had cross threaded not 1 but 3 bolts when refitting my wheel. They tapped out the thread and fitted new bolts, got me on my way

July 25, 2025
Rated 5 out of 5 stars

Excellent price and service

Fantastic price and excellent customer service. I would highly recommend.

July 23, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Hello Alison,

We appreciate you taking the time to leave us this great review! We are happy to hear that you were pleased with our prices and service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good quick service

Good quick service
Thank you

July 23, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

Very Friendly Professional Service…

It was easy to book a timed slot for my car MOT online with Protyre Mansfield Road Derby branch. There was even a promotional discount code of £10 which I used. The staff were very friendly and pleasant and the waiting area was clean and tidy with hot drinks available. The only minor criticism was that although I had a timed slot for my car it was over an hour late going in the workshop for the MOT test which meant I was hanging around for longer than I expected. No explanation was given for the delay but apologies for the wait.

July 21, 2025
Rated 5 out of 5 stars

Highly Recommend

I recently visited Protyre for an air conditioning regas, and I couldn’t be happier with the service. The staff were professional, friendly, and everything was explained clearly. Highly recommend Protyre if you're looking for a reliable and courteous service!

July 16, 2025
Rated 5 out of 5 stars

Great staff

Friendly staff who were prepared to make enquiries to ensure my car was regassed properly.

June 25, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Hello Martin,

We're glad you enjoyed your experience. It's great to know our staff's attentiveness ensured your car was properly regassed.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Professional, Reliable & the xtra mile

Where do I start ! The whole team is absolutely awesome - Adam who looked after my car is honest, reliable, and very very professional. He explained things clearly & genuinely went the xtra extra mile. I've brought my car in couple of times now, and each experience has been consistently great.
Well done team Protyre

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, competent Team

the team at Protyre Derby couldn't do more to help. Found a specific tyre I wanted. Booked me in the next day and got it fitted with no fuss. They also checked my other tyres for ensure my safety. Will use them again.

June 9, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Dear Mr James Blake,
We're happy to hear that you had such a positive experience at our Derby Mansfield Road centre , It's great to know that we could quickly locate the tire you wanted, get you booked in promptly, and ensure your safety with our checks.
We appreciate your intention to use us again.
Kind regards
Kayliegh
customer care - Protyre

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