Protyre Autocare - Derby Mansfield Road Reviews 

742
TrustScore 4.5 out of 5

4.7

36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB


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Rated 5 out of 5 stars

Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... See more

Company replied

Rated 5 out of 5 stars

These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... See more

Company replied

Rated 5 out of 5 stars

The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... See more

Rated 5 out of 5 stars

Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom

  • 01332 290699

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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4.7

All reviews

(742)

33,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Great air-con regas - quick and thorough

Quickly served on arrival and helped by staff to transfer a booking from another ProTyre branch.

Work was carried out thoroughly and with care, with a bit of a health check on top.

The air con is working like brand new again and would recommend to anyone.

May 21, 2025
Rated 5 out of 5 stars

Took my C1 for tracking

Took my C1 for tracking, Craig the manager was fantastic very helpful and polite. Ben the tec also checked my antiroll bar brushes, also the engine mount. He was very helpful. Fantastic people. Will only go here now. Many Thanks Dale Ruzicka

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I took my Daughter's Cooper S in for a…

I took my Daughter's Cooper S in for a simple air conditioning regas. The staff was really helpful and also honored the 25% off promotion offered online. Great service, great staff, and a regas for under £50!

Highly recommended

May 3, 2025
Unprompted review
Rated 4 out of 5 stars

Had a front o/s tyre with a blister /…

Had a front o/s tyre with a blister / bulge in the side wall witch i new was not good, called in to derby pro tyre they changed the tyre straight away.
Ihave used them before, very professional,
They do exactly what they say they will do,
also care full with alloy wheels, no marks on the rims. Much appreciated.

April 23, 2025
Rated 5 out of 5 stars

The team were fantastical

The team were fantastical! I had quite a few issues with fitting a replacement seat belt to my kia picanto! They kept my car at the garage until the right one turned up ! They then fitted it without delay. They were courteous, professional and extremely helpful. Ten out of ten !

March 28, 2025
Rated 5 out of 5 stars

Great service

Great service, above and beyond... pleasant helpfull staff, full recomendations all the way. CHEERS GUYS 5🌟s

March 19, 2025
Rated 3 out of 5 stars

Very slow

Likes: Good price, friendly staff, decent waiting area with complimentary drinks.
Dislikes: Did not commence work on car until 50mins after time booked in for and very slow once they did start. Was there almost 2 hours in total just to fit a pair of tyres.

March 7, 2025
Protyre Autocare - Derby Mansfield Road logo

Reply from Protyre Autocare - Derby Mansfield Road

Dear Mr Jones ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby Mansfield Road  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologies for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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