Protyre Autocare - Guildford Moorfield Road Reviews 

Friendly, helpful and efficient service.

Very quick servicing. Didn’t appreciate the consistent revving of my car.

I've used Protyre Guildford on several occasions now and have been very pleased with the service provided on every visit. Staff are always very friendly, helpful and courteous. I would recommend them without hesitation.

Staff and service were 5 * would recommend for a friendly reliable service

Honest, friendly and reliable service.

Location easy to get to, plenty of space for parking, large waiting area, friendly and knowledgeable staff

Great customer service. The people at Protyre give a really good personal service. They call quickly, listen to any instructions. Much better than dealing with a corporate service where you just get what they offer - Protyre listen to your needs and investigate and suggest solutions. Great stuff.

Very good prices and easy booking on website. The fitting venue reception was friendly but very short staffed and the person on reception was rushed off his feet. Had to wait for fitting because of a backlog.

I arrived early 20 mins for a 5pm appointment to have a new tyre done, it was the bank holiday weekend and was told the were running well behind, but still managed to get my car done by 5.20.
Excellent service, would highly recommend.

Very professional and friendly services at reasonable prices. Highly recommended.

Cannot fault them, they have gone above and beyond to fix my problem on my car.

Job explained and done.
The attempt to upsell items not immediately required did not go down well.

Very accommodating when I couldn’t commit to a fixed appointment time. Saw me straight away when I arrived and didn’t keep me waiting long at all.

Friendly welcome. Easy to book online. No hanging about, efficient, on time, completed as expected.

Extremely helpful fitted me in at short notice and helped me with my insurance claim

I had a very disappointing experience with this MOT centre. My appointment was booked for 9:15, and I arrived at 9:17 — only two minutes late — only to be told that my slot had already been given away. There was no phone call, no warning not to come, and not even a simple apology when I arrived.

I understand schedules are important, but giving away an appointment after just a couple of minutes and offering no communication or courtesy feels extremely unprofessional. This is not the level of service I expect, and I won’t be returning

we needed good tyres in a rush and everyone in the branch was quick professional funny and engaging.
so much so i’m coming back after our holidays to get the car serviced.
brilliant!

I rang the company to enquire about new tyres and they quoted me a price but were honest enough to say that I would get a better price ordering online.
Easy to use online form to order. It recommended I also ordered service kits for the tyre pressure monitors.
On inspection I noticed one tyre had a new valve but the other didn't so I rang up to ask about this and was told to bring the car back for checking.
The technician told me that the valve was not part of the pressure monitor service kit but they had replaced one because it was perished.
That's good but had they told me this when I picked my car up I wouldn't have had to go back, hence the four star review rather than five star, just lack of communication.