I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... See more
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Location
Switch locationUnit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
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We bought a Groupon to re-gas our aircon. We were impressed with the efficiency, cleanliness of the site and the friendly welcome we received. Will definitely remember this company and would use again... See more
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Had my wheels aligned at Protyre, Hemel Hempstead on a 50% off offer. Booking online was straightforward and easy with plenty of availability including same day. Staff were great and it was all done... See more
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Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... See more
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Company details
About Protyre Autocare - Hemel Hempstead
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom
- 01442 259665
4.5
Excellent
779 reviews
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Service was terrible and the workers…
Service was terrible and the workers were rude, they were placing bets among them selfs if my alloy was buckled.
I won’t be returning to this place.
April 8, 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear S A,
Thank you for bringing this to our attention. We're sorry to hear that you were not happy with the level of customer service received.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Professional and trustworthy
Professional, quick and quality service.
When using MOT offers, one is always skeptical about add on charges but they were honest, no additiinal cost.. well served.
April 10, 2026
It was so easy to book the MOT online…
It was so easy to book the MOT online and on arrival the staff were polite, professional, welcoming and very prompt starting the mot. Coffee/tea and a comfy place to watch and wait.
March 27, 2026
Excellent service!
March 27, 2026
Couldn’t do alignment on the day…
Couldn’t do alignment on the day because they didn’t have the codes?? They were to call me back in a couple of days but that was a week ago. I have tried calling the branch but no one is answering. Can i get my money back immediately.
March 18, 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear K Gadhia,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
They are polite
They are polite, quick and efficient, good at what they do. They also know how to fit tyres.
March 18, 2026
Have used Protyre several times before…
Have used Protyre several times before so know I can trust Protyre. Everything went go plan without issue (as usual !), only deducted a point because of distance I had to travel to my nearest depot (20mls ☹️) Why can't my nearest town have a Protyre ?
March 16, 2026
All happy
I've used Protyre a few times now and find them good to deal with and friendly. MoT this time, dropped it off, went and did something else and it was ready when I got back. All good.
March 16, 2026
1st time using this branch of protyre
1st time using this branch of protyre, pleasantly surprised, very warm welcoming atmosphere, clean, bright, quick & efficient, thanks team.
March 13, 2026
Great prices and great people
March 13, 2026
Have taken my car here for years…
Have taken my car here for years fantastic service always polite and friendly
March 13, 2026
Good experience.
March 6, 2026
Retest for a new tyre had to be…
Retest for a new tyre had to be rebooked! 5 .ins would have sorted it!
February 27, 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear Doran ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Overall great experience
Staff were friendly helpful great customer service
Quick efficient work
February 19, 2026
Arrogance and misogyny
The man who was on reception was very arrogant and misogynistic! Gave us a price that was almost double than multiple other companies! I have also heard that they specifically charge extra for those that are female and elderly to scam people, and I am inclined to believe this is true!
Do not recommend
February 19, 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear Tiegan C ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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