Protyre Autocare - Hemel Hempstead Reviews 

779
TrustScore 4.5 out of 5

4.5

Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB


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Rated 5 out of 5 stars

I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... See more

Company replied

Rated 5 out of 5 stars

We bought a Groupon to re-gas our aircon. We were impressed with the efficiency, cleanliness of the site and the friendly welcome we received. Will definitely remember this company and would use again... See more

Company replied

Rated 5 out of 5 stars

Had my wheels aligned at Protyre, Hemel Hempstead on a 50% off offer. Booking online was straightforward and easy with plenty of availability including same day. Staff were great and it was all done... See more

Company replied

Rated 3 out of 5 stars

Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom

  • 01442 259665

4.5

Excellent

TrustScore 4.5 out of 5

779 reviews

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4.5

All reviews

(779)

34,773 reviews in the last 12 months

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Rated 5 out of 5 stars

An all round great experience

Easy to book a convenient appointment online. The person I spoke to was friendly and went through the diagnostic report with me and explained everything. I’d definitely use them again.

February 6, 2026
Rated 5 out of 5 stars

When you hit a pothole, protyres are a must

After blowing a tyre and splitting a wheel on s pot hole, I called Protyre. They offered advise and when I brought the car in they replaced wheel and 2 tyres within 3 hours. Alex was friendly and checked in eith me when a decision needed to be made. Super happy with the service and the fix.

February 6, 2026
Rated 5 out of 5 stars

Excellent service at Protyre Autocare Hemel Hempstead.

The team at Protyre Autocare was amazing. There is nothing else to say. I was able to make a next day appointment for 1pm and I had my car fixed by back with my by 3:30pm. My car now drives like a dream. They were quick, service was second to none and they were priced respectfully. The option to use Payment Assist was a massive benefit. I cannot recommend them enough and they are now on my favourites for when I next need any work on my vehicle. They are a great team and I'll be booking my MOT very soon!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I always use this company for my mot and service and will continue to do so.
The knowledgeable staff are always friendly, helpful, honest, accommodating and polite.

February 2, 2026
Rated 4 out of 5 stars

Fast and efficient service

Fast and efficient service, the guys also mentioned my wheel being slightly damaged due to a pothole.
Didn’t receive an email for my receipt though, only an email to rate my experience.

January 7, 2026
Rated 5 out of 5 stars

Took my car for an mot

Took my car for an mot. The guys were very prompt and very helpful. Sometimes as a female the garage experience is a bit out of your comfort zone. Felt very looked after.

December 30, 2025

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