Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... See more
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Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... See more
Company replied
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... See more
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... See more
Company details
About Protyre Autocare - New Mills
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Buxton Road 109, SK22 3JT, New Mills, England, United Kingdom
- 01663 889230
4.8
Excellent
676 reviews
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Quick and efficient service.
November 26, 2025
Reply from Protyre Autocare - New Mills
Dear John,
We appreciate your feedback and are happy to hear that you found our service quick and efficient at our New Mills branch!
Thank you for your time.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Excellent service
Excellent service
Good communication skills
Competitive pricing
Value for money
November 24, 2025
Reply from Protyre Autocare - New Mills
Hello Pamela,
We're happy to hear that you had such a positive experience! It's great to know that you were satisfied with our service, communication, pricing, and value. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Would recommend to anyone
Brilliant service helpful, quick and polite. Very reasonably priced .
November 19, 2025
Reply from Protyre Autocare - New Mills
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always vey sceptical of going to a tyre…
Always vey sceptical of going to a tyre place, as I was ripped off once in Macc.. The team at Protyre were Very helpful with an issue I had with one of my wheels & explained the problems I had with my tyres as a result, even showed me what the problem was ....would definitely recommend 👌 I have given 5 Stars, but I'd put a + on that 😉
October 15, 2025
Reply from Protyre Autocare - New Mills
Hello Mrs Saunders,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service
Very efficient service and provided an unexpected check on all tyres and break pads
November 19, 2025
Polite
Polite, efficient service AND cost way less than expected. First rate - will use again
November 19, 2025
Bob kept me informed with regular…
Bob kept me informed with regular updates on my car, and delivered what was promised.
November 11, 2025
Reply from Protyre Autocare - New Mills
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great discount and service on Aircon…
Great discount and service on Aircon appreciate it!!
November 17, 2025
Reply from Protyre Autocare - New Mills
Hello Cassandra
We appreciate you taking the time to share your positive experience with our air conditioning service We're glad you were satisfied!
Best regards,
Eddie
Customer Care - Protyre
Quick and efficient
Quick and efficient
Got on with the job and did it well.
Tyre pressures were a bit random according to the cars monitoring system.
Not any consultation with the customer as when I asked what had punctured one tyres I was told they didn’t know.
Could do with more customer focus like the old team when it was selecta.
November 14, 2025
Reply from Protyre Autocare - New Mills
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
replacement tyres and alignment
efficient service, work completed within the time frame given on commencement of work.
November 5, 2025
Really nice staff and quick I would…
Really nice staff and quick I would definitely recommend you
November 5, 2025
Good turn around and friendly staff
I dropped my car off last minute after having a tyre puncture and the staff were happy for me to leave it over weekend which was great.
They had the tyres in stock and could sort the work in one day which was great.
Felt it was pricey compared to other garages, but useful in an emergency.
October 27, 2025
excellent service and advice
November 3, 2025
Reply from Protyre Autocare - New Mills
Hello Mr Jones,
We appreciate you taking the time to leave us this 5-star review. We're happy to hear that you were pleased with our service and advice.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service, minimal waiting. Fully informed. Very very good!!!
October 31, 2025
Reply from Protyre Autocare - New Mills
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre change seemed fine but front…
Tyre change seemed fine but front suspension seemed noisy on journey home. Luckily had car booked in for service the day after. Mechanic found that the nearside track rod hadn’t been reattached after wheel alignment!! Not good 😳
October 23, 2025
Reply from Protyre Autocare - New Mills
Dear Doctor Lee ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our New Mills branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great speedy service and advice
October 29, 2025
Reply from Protyre Autocare - New Mills
Hello Mr Baker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
October 22, 2025
Reply from Protyre Autocare - New Mills
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
No Problems
October 17, 2025
Reply from Protyre Autocare - New Mills
Hello Bernard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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