Protyre Autocare - Pembroke DockReviews 

676
TrustScore 4.5 out of 5

4.7

Unit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB


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Rated 5 out of 5 stars

All worked very well staff where great and helpfull with any questions I put to them. Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment... See more

Company replied

Rated 4 out of 5 stars

I booked a pair of front tyres and an aircon recharge on the protyre web page.. arrived and car completed professionally. Aircon normally takes an hour so tyres fitted during the process. Car given... See more

Rated 5 out of 5 stars

Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... See more

Rated 5 out of 5 stars

My van was taken to Protyre Pembroke by my recovery service, I was on holiday in Wales . My van fault was diagnosed , parts ordered and replaced and everything made good in about six hours An excelle... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, United Kingdom

  • 01646 686663

4.7

Excellent

TrustScore 4.5 out of 5

676 reviews

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4.7

All reviews

(676)

33,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Good day

All worked very well staff where great and helpfull with any questions I put to them.
Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment was playing up the tyre tech tried his best to resolve, said would have to get the company to repair it.
20mins later started working, he set everything up again and the tracking was resolved, the steering is good again.
The Tech could of said have to return but he persisted, all great now, well done will definitely use again great work men.👍

June 24, 2026
Protyre Autocare - Pembroke Dock logo

Reply from Protyre Autocare - Pembroke Dock

Hello Rob,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

My van was taken to Protyre Pembroke by my recovery service, I was on holiday in Wales . My van fault was diagnosed , parts ordered and replaced and everything made good in about six hours An excellent service, the garage communications were good and I received regular updates on progress. I would recommend Protyre Pembroke .

June 1, 2026
Protyre Autocare - Pembroke Dock logo

Reply from Protyre Autocare - Pembroke Dock

Hello Michelle,

We are so pleased to hear we could assist you quickly, especially while you were on holiday. It is wonderful to know our communication and service met your expectations. Thank you for your recommendation.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tom was great

Tom was great, very helpful will definitely recommend

June 12, 2026
Protyre Autocare - Pembroke Dock logo

Reply from Protyre Autocare - Pembroke Dock

Hello Miss Smith,

We're so glad you had such a positive experience! We appreciate your kind words and recommendation.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

10/10 helpful and friendly

Very Helpful, friendly, and have always recieved a great service when visiting

June 12, 2026
Protyre Autocare - Pembroke Dock logo

Reply from Protyre Autocare - Pembroke Dock

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. MOT, service and changed front shocks and discs on my VW T5 campervan. Very helpful and professional service would highly recommend

May 20, 2026
Rated 5 out of 5 stars

I’ve been using Protyre Pembroke Dock…

I’ve been using Protyre Pembroke Dock for a couple of years now. They have always been professional and friendly. My sister and niece use the same garage for their vehicle maintenance. We all feel confident that any repairs/maintenance suggestions are needed and not exaggerated.

May 6, 2026

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