Typically the service has been very good. However, there has been an issue with the delivery and installation of a battery for my vehicle. So far, a week after it was meant to have been installed t... See more
Location
Switch locationUnit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB
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See what reviewers are saying
I was treated with respect, kept fully informed of time schedule. A comfortable friendly waiting room, staff were friendly and communicative. Donovan who fitted my new tyre was professional friendly... See more
Company replied
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... See more
Company replied
The staff are excellent! They’re friendly and helpful and I always feel like I’m being treated fairly. They explain everything and I never feel pressured into having any sort of service. I had a free... See more
Company replied
Company details
About Protyre Autocare - Pembroke Dock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, United Kingdom
- 01646 686663
4.8
Excellent
733 reviews
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Excellent service and so informative…
Excellent service and so informative and helpful
August 3, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello David,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the service you received from the team at Pembroke Dock.
Best regards,
Eddie
Customer Care - Protyre
Great service received
Great service received. Donovan went over and above. Thank you. All 100% use again.
August 3, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Miss Furlong,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you were happy with the service you received from our team. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Although short staffed
Although short staffed, excellent speedy service. Wide range of stock available. Courteous advice and prompt service.
July 27, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You found the tyre make I wanted
You found the tyre make I wanted, - made an appointment for fitting, which you kept - all good.
Think if you had more staff at Pembroke Dock branch you would have more business.
July 15, 2026
Reply from Protyre Autocare - Pembroke Dock
Dear D. Davies,
Thank you for your positive feedback regarding your recent visit at our Pembroke Dock branch.
We are pleased we could find the tyre you wanted and that your fitting appointment went well.
We appreciate your suggestion about staffing and will certainly take it into consideration.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Morgan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a job done on my car with a pre…
I had a job done on my car with a pre quoted price but the VAT was added after and I was not very happy
July 13, 2026
Great experience good price on 4 tyres
Great experience good price on 4 tyres. Fitted on time plus free brake check. Helpful knowledgeable staff.
August 20, 2025
Reply from Protyre Autocare - Pembroke Dock
Hello Mr Griffiths,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Friendly staff and convenient waiting area. My go to place for air con / tyres.
July 8, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Chloe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always from Tom and…
Great service as always from Tom and the team. Good communication prior to and following the visit.
July 8, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Shane,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Gareth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good day
All worked very well staff where great and helpfull with any questions I put to them.
Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment was playing up the tyre tech tried his best to resolve, said would have to get the company to repair it.
20mins later started working, he set everything up again and the tracking was resolved, the steering is good again.
The Tech could of said have to return but he persisted, all great now, well done will definitely use again great work men.👍
June 24, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Rob,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
My van was taken to Protyre Pembroke by my recovery service, I was on holiday in Wales . My van fault was diagnosed , parts ordered and replaced and everything made good in about six hours An excellent service, the garage communications were good and I received regular updates on progress. I would recommend Protyre Pembroke .
June 1, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Michelle,
We are so pleased to hear we could assist you quickly, especially while you were on holiday. It is wonderful to know our communication and service met your expectations. Thank you for your recommendation.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Miss Smith,
We're so glad you had such a positive experience! We appreciate your kind words and recommendation.
Best regards,
Eddie
Customer Care - Protyre
10/10 helpful and friendly
Very Helpful, friendly, and have always recieved a great service when visiting
June 12, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service but had to return…
Great service but had to return following day as mix up with suppliers otherwise good service and helpful and polite staff
June 3, 2026
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