Typically the service has been very good. However, there has been an issue with the delivery and installation of a battery for my vehicle. So far, a week after it was meant to have been installed t... See more
Location
Switch locationUnit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB
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See what reviewers are saying
I was treated with respect, kept fully informed of time schedule. A comfortable friendly waiting room, staff were friendly and communicative. Donovan who fitted my new tyre was professional friendly... See more
Company replied
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... See more
Company replied
The staff are excellent! They’re friendly and helpful and I always feel like I’m being treated fairly. They explain everything and I never feel pressured into having any sort of service. I had a free... See more
Company replied
Company details
About Protyre Autocare - Pembroke Dock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, United Kingdom
- 01646 686663
4.8
Excellent
733 reviews
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September 28, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Pete,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very satisfied especially with the…
Very satisfied especially with the coffee waiter!
September 23, 2026
Reply from Protyre Autocare - Pembroke Dock
Dear ELIZABETH COVINGTON,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Just popped in to book my mot and the…
Just popped in to book my mot and the gentleman was really helpful as only just moved back to the area.
The day of my mot the everyone was great and was very efficient.
September 23, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Strudwick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service and staff.
September 21, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Susanna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful efficient and quick staff
Helpful efficient and quick staff, tyre change done with speed and ease. Thank you.
September 16, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always. Weekend staff are friendly, considerate and helpful. Highly recommend. Reasonably priced.
September 16, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service.
I was treated with respect, kept fully informed of time schedule. A comfortable friendly waiting room, staff were friendly and communicative. Donovan who fitted my new tyre was professional friendly and I felt a valued customer. I didnot have a pre arranged appointment and staff had time to support . Thankyou.
.
September 14, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Gill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Bowen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car service & repairs
At my service I was advised to get two new tyres, two rear brake discs & pads and brake fluid. A new appointment was made for a few days later.
Tom was very helpful and the repairs were carried out whilst I waited.
He was excellent at dealing with customers, office tasks and helping with the repairs I think.
The car is sounding good and driving well.
September 9, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Rosey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Immediate response by staff to…
Immediate response by staff to unexpected problem 2 days after a service.
September 7, 2026
Don’t look anywhere else for your car
Service is top notch. Staff are really helpful. Prices are very reasonable. Thanks to Rory and his staff at Tiers Cross branch.
September 7, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Vic,
We would like to thank you for sharing your feedback regarding the service you received at our Pembroke Dock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful
Helpful, chatty guys. Quick service - but most important - I got my new MOT!
September 4, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replacement tyre
Fitted a new tyre immediately without an appointment. Thanks very much
August 31, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Jennifer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dropped the vehicle in for MOT due to…
Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so I could drive legally home and got my MOT done that day. Just brilliant!!! Staff were excellent, efficient service and a great price too!!
July 16, 2026
Unprompted review
Reply from Protyre Autocare - Pembroke Dock
Hello William,
We are so pleased to hear about your positive experience with us, especially given the stressful situation with your MOT. It's wonderful that our team in centre was able to assist you quickly and efficiently upon your return. Thank you for sharing your feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Pembroke Dock
Hello Mr Bowen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy
August 12, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Called in on the off chance of having…
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with price and make of tyre …. Went home relieved as I had a 200 mile journey to collect grandchildren and tyres we’re all safe👍👍👍👍👍 big thank you !
August 7, 2026
Reply from Protyre Autocare - Pembroke Dock
Hello Mrs Wise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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