Protyre Autocare - Poulton Reviews 

1,139
TrustScore 4.5 out of 5

4.7

Blackpool Old Road, Poulton, FY3 7LX Poulton, Lancashire, GB


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Rated 5 out of 5 stars

Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more

Company replied

Rated 5 out of 5 stars

Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited

Company replied

Rated 5 out of 5 stars

The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more

Company replied

Rated 5 out of 5 stars

I have been using Protyre including ( Barry & Wilkinson their previous name ) for over 16 years now, I always find them very accommodating and professional in their work. No one is 100% IMO so I giv... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom

  • 01253 885121

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,139)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and polite

Fast and polite

November 19, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Crilley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and profficient

Dropped my car in for a quick check over of the alignment and for a look over. Kevin found my leak instantly and managed to fix it on the spot! (So thankfull for this!) My car was lower than expected but still managed to get the car on the ramp and tracked up :)

November 14, 2025
Unprompted review
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Joe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Blown away by their support and expertise

The whole team here but in particular Kev and simon, have been my absolute saviours this week, they have gone above and beyond for myself and my mum who both experienced extensive and multiple car issues over several days, not only physically supported us with repairs (and coffee) but they also gave us emotional reassurance when we literally had nothing left mentally. Would have been totally lost without them! Cannot recommend them enough, honest, reliable,professional and extremely compassionate. The only men I will ever need my life!! I will forever be a customer of Protyre, not just because I have useless cars but because I simply wouldn't trust anyone else like i trust these guys. Thank you for everything.

November 11, 2025
Unprompted review
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Alix,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Dealing with a non-accepted voucher…

Dealing with a non-accepted voucher from a third party in a friendly and successful manner.

November 12, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly people they make you feel…

Very friendly people they make you feel welcome.

November 7, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Alan Deaville,

We're happy to hear that you felt welcome and had a friendly experience at our Poulton branch .
Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always a prompt and efficient service

Always a prompt and efficient service. Staff are friendly and willing to help. I've had a few tyres repaired here over the years and the customer service hasn't dropped.

November 5, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Stuart,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest and efficient

Honest and efficient. Dropped the car off for a full service and MOT. I knew what needed doing as I was told by the dealer I bought the car from. The lads spotted it and told me. It didn’t affect the MOT and is now booked in to be corrected.

November 5, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Barry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Not Up To Usual Standard

Service included check of windscreen washers - defective washer not picked up.

I have to say, to be fair, this was an exception rather than the normal service they provide

November 3, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Dear Mr Rayworth,

Thank you for taking the time to raise your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Always helpful

Always helpful

October 31, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I was hospitalised on the day of my MOT…

I was hospitalised on the day of my MOT and I rang to rearrange and they just were so helpful by saying just ring us when you're ready and we'll fit you in.
I managed to ring a week later and they got me in a few days later and sorted the car out quickly with what was needed to pass the MOT. Great service and thank you again.

October 25, 2025
Rated 5 out of 5 stars

Keep up the good work Guys.

Simon and his team are amazing, have used the branch numerous times and have found everyone so helpful. This time was for an MOT. Everything was explained, car appeared on TV, and was able to watch whole process from start too finish.

October 15, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service

October 22, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and honest

Very helpful and honest

October 22, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

value for money

An efficient and value for money service. Friendly staff who were happy to give free advice

October 22, 2025
Protyre Autocare - Poulton logo

Reply from Protyre Autocare - Poulton

Hello Mel​,

We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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