Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited
Company replied
My vechile was booked in for a certain time and they kept to it,everything was fully explained to me. Your prices are very competitive.
The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more
Company replied
Company details
About Protyre Autocare - Poulton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom
- 01253 885121
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Poulton
Hello David,
We appreciate you taking the time to leave us this fantastic review. We're happy to hear our team in centre had been helpful, and the job was completed on time.
Best regards,
Eddie
Customer Care - Protyre
Great service as always Thanks guys…
Great service as always Thanks guys 5⭐️⭐️⭐️⭐️⭐️
September 3, 2025
Great way to get tyres purchased and…
Great way to get tyres purchased and fitted kept informed all the way through process would highly recommended PROTYRE thank you.
August 29, 2025
Excellent service
Excellent service i was a little early for appointment and it wasn't a problem had a coffee whilst waiting, job was sorted straight away and I now have a fully functioning a/c
August 29, 2025
Tyres changed but not able to track successfully …
Delayed delivery of tyres to depot meant rearrangement of original appointment. Overrunning of appointments led to delay in starting tyre change and then very long delay as tracking on my Porsche Boxster could not completed being told that the equipment in the depot could not handle Porsche settings and incorrect readings were being given. Small refund given to reflect failure to track but reported that a mechanic had said they had problems before with Porsche yet recommended by them as a preferred Pirelli tyre supplier. That makes no sense!
August 29, 2025
Will not be using again.
Will not be using again.
Good point.
Managed to get an MOT booked for the same day on a Saturday.
Bad points.
No MOT viewing area so I think they find faults that were not there when car went in.
Screwdriver hole in ball joint cover.
Burst brake pipe.
Wheel bearing. (Hub nut came loose)
To name a few.
USE AT YOUR OWN RISK
July 30, 2025
Reply from Protyre Autocare - Poulton
Dear Daniel Goodson,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Had 4 tyres fitted a a great price…
Had 4 tyres fitted at a great price ,staff very friendly and professional.Have booked in for a service and an M.O.T in Sept 2025 so I will give a follow up review.
August 22, 2025
Unprompted review
Excellent professional service with…
Excellent professional service with friendly staff who went that extra mile to ensure you understood what the problem was with your car and the best way to solve the issue it’s the first time I’ve used this garage and it certainly won’t be the last time
August 20, 2025
Good service
Good service, I ordered the wrong tyres on the website, they called me the day before and sorted it out.
August 11, 2025
Reply from Protyre Autocare - Poulton
Hello Adam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Booked my car in for air conditioning…
Booked my car in for air conditioning regas got a fantastic price excellent service and quick turnaround many thanks.
August 13, 2025
Managed to fit me in on the day I…
Managed to fit me in on the day I called up. Quick and efficient
August 13, 2025
Reply from Protyre Autocare - Poulton
Hello Mr Anderson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Always had a good service and dealings…
Always had a good service and dealings here, can get parts quick and get the job done at reasonable prices
August 11, 2025
Great Service
Smooth booking online timely communications. Accepted the vehicle on time and delivered back within the time given. Friendly service.
July 23, 2025
Reply from Protyre Autocare - Poulton
Hello Mr G Fletcher,
We appreciate you taking the time to leave us your feedback. We're happy to hear that you found the booking process smooth and the service friendly and timely. We value your custom.
Best regards,
Eddie
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.