Based on this experience i didn't have the same level of customer satisfaction from Protyres Stafford, as to the multiple times that I always experienced from the same premises over the years. The... See more
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Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more
Company replied
I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more
Company replied
After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... See more
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Company details
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2K reviews
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The service I had was excellent nothing…
The service I had was excellent nothing was to much trouble they were fast and efficient and the price was very competitive I was very pleased with the experience
January 26, 2026
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What, no tyres!!
I booked my appointment but the tyres hadn’t been received by the garage (not their fault). I had to go back.
I was told the main website allows customers to book slots in a morning but tyre delivery isn’t until the afternoon!
January 19, 2026
Reply from Protyre Autocare - Stafford
Dear Mr Clark,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service as always
Excellent service as always, easy bookings online, paid via PayPal and was in and out within 45 minutes for 2 tires and tracking. Couldn’t ask for more.
January 21, 2026
Twice I was told the tyre had been…
Twice I was told the tyre had been ordered and twice booked in to have it changed. It was finally done on the attempt . The fitting station told me this was not uncommon.
January 19, 2026
Reply from Protyre Autocare - Stafford
Dear george russell ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very efficient
Very efficient. Sorted me out very quickly and it was no issue that I was early. In fact they had completed the two tyres before my appointed time and I was only 15 minutes early. They also help each other out and work as a team.
January 12, 2026
Fast competitive service
January 16, 2026
Easy booking and a good friendly…
Easy booking and a good friendly service. I was dealt with as soon as I turned up for my appointment.ent
January 7, 2026
Reply from Protyre Autocare - Stafford
Dear Anita Yates,
Thank you for your 5 star review.
We are delighted to hear that you found our Stafford branch timely and efficient.
Your feedback is wonderful to hear, and we truly appreciate you taking the time to share it.
We look forward to welcoming you again in the future.
Kind regards,
Kayleigh
Customer Care
Staff helpful and professioal
December 24, 2025
Best tyre place in Stafford
Easy, friendly and fast. I even had the option to call and ask to see if they’d take me in day before my appointment and they did. Within the hour. Great service.
December 24, 2025
I drove in expecting a wait….Quick…
I drove in expecting a wait….Quick efficient service to sort a puncture, needed a new tyre but fitted well within an hr . All with a friendly attitude too . Thanks . Will use again
December 19, 2025
Excellent professional service !
Excellent professional service !
From entering the depot, everything went smoothly, reception was good, definitely recommend!
December 12, 2025
Used to be way better!!
I was happy with the initial approach from your team, but unfortunately, the experience didn't quite meet my expectations on the actual booking date.
I had booked an appointment to replace my tyres and investigate a skidding issue I've been experiencing. However, when I arrived, I was told that there wasn't enough time to test drive the vehicle or investigate the skidding issue, and that only the tyre replacement would be done.
I was also a bit surprised that the front tyres were aligned, but not the rear tyres. I understand that this is possible, but it seemed unusual.
Overall, I was going to give 1 star but I have had better experiences in previous visits.
December 2, 2025
Reply from Protyre Autocare - Stafford
Dear Mehrdad Jafari ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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