Protyre Autocare - Stafford Reviews 

1,769
TrustScore 4.5 out of 5

4.7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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Rated 3 out of 5 stars

Based on this experience i didn't have the same level of customer satisfaction from Protyres Stafford, as to the multiple times that I always experienced from the same premises over the years. The... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more

Company replied

Rated 5 out of 5 stars

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more

Company replied

Rated 5 out of 5 stars

After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom

  • 01785 256243

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,769)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely pleased with the service I…

Extremely pleased with the service I was recieved from Stafford tyres. Couldn't do enough for me. The online price was great.

October 13, 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Jackie,

We're extremely happy to hear that you were pleased with the service you received from our Stafford branch. It's great to know our team in centre went above and beyond for you and that you found our online prices great.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

New tyres

James was extremely helpful and responsive.
Great price and fitted all four tyres in forty minutes.
Very happy with the tyres and service.
Thanks 👍

October 7, 2025
Rated 5 out of 5 stars

Definitely use again

I'd not been before but the person on reception was very helpful and friendly and not at all patronising to a woman on her own, which I have experienced at other places. Service was quite speedy and I was not pushed into buying the more expensive tyre. Will definitely use you again.

October 10, 2025
Rated 5 out of 5 stars

Prompt

Prompt, friendly and efficient.

October 3, 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Mr B.A.

We're glad you found our service prompt, friendly, and efficient at our Stafford branch.

Thank you for sharing your positive experience with us!

We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Polite, friendly and professional, great value and efficient. Highly recommended.

October 7, 2025
Unprompted review
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Sue Lovell

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you found our service at our Stafford branch to be brilliant, polite, friendly, professional, and efficient.

Thank you for your recommendation!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service …

Great service especially as I hadn’t booked an appointment, they managed to squeeze me in.

October 1, 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book on website

Easy to book on website, helpful staff and quick, excellent

October 1, 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Trish,

We appreciate you taking the time to share your positive experience you had with our team at our Stafford branch .

We're happy to hear that our website was easy to use and our staff were helpful.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Really lovely staff

Really lovely staff, got my booked in straight away and had the job done in no time. Would definitely recommend!

October 1, 2025
Rated 4 out of 5 stars

Stafford Tyres

Fitters helpful and polite but I didn't get a receipt with details of tyres and work done. No confirmation of correction to wheel alignments.
Please can a copy of this document be emailed to me for my records.

September 23, 2025
Rated 4 out of 5 stars

Replacement of 4 tyres

Would have given 5 stars but the overall cost on 4 tyres and tracking was a little more than I expected but the service was absolutely first class. Just me living slightly in the past. A class act

September 22, 2025
Rated 5 out of 5 stars

New tyres

Had the tyres in stock and fitted the same day for the right money!

September 15, 2025
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear James,

We're happy to hear that you had a positive experience with our quick and affordable tyre fitting service at our Stafford branch .

Thank you for your great feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Tyres and servicing - great service

I’ve had all tyre replaced a few months ago and a service today. They are really helpful and accommodating and offer the best prices in Stafford I have found. The team are really helpful and friendly and can’t recommend them highly enough. I’ve actually been a few other times when my tyre pressure lights have come on and they have sorted it for me and turned them off there and then so overall experience 5 stars!

September 10, 2025
Unprompted review

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