Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .
Company replied
We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... See more
What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more
Company replied
Company details
About Protyre Autocare - Tiers Cross
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom
- 01437 890100
4.7
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff.
Friendly staff.
Tyres were good value using the voucher sent.
The mechanical work took a long time and there seemed to be a lack of knowledge about my car's brake system.
And, was more expensive than I would of thought.
May 19, 2026
Reply from Protyre Autocare - Tiers Cross
Dear Julian Slade,
Thank you for taking the time to share your feedback.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Extremely professional
Extremely professional and great service. I would highly recommend.
May 20, 2026
Was very helpful and advised me that I…
Was very helpful and advised me that I need some more tyres so I’m going back to them so they can order the ones i need the boys were so friendly
May 13, 2026
5 Stars
5 Stars. Available on the bank holiday at 8:30am and got my tyres replaced in no time at all. Easy to book online as well. ⭐️⭐️⭐️⭐️⭐️
May 4, 2026
Very helpful.
May 11, 2026
Protyre the staff are fantastic very…
Protyre the staff are fantastic very helpful get the work done properly on my car cant fault them mark and Rory and the staff are brilliant they even let tou know if any other problems and they sort that out thank you protyre for everything you done for me and my car would not go anywhere else good service and fantastic staff that make you laugh
May 6, 2026
A very good price, very pleasant staff.
I always go to Tiers Cross, A fair price, pleasant staff,
a good manager. Thank you once again.
April 17, 2026
Great Experience
Rory and his team are stars ⭐ ⭐ ⭐ - helpful, responsive, carry out work to a very high standard and customer service is exemplary. Would recommend big-time!
April 15, 2026
Unprompted review
Absolute disgrace avoid at all costs
Rating: 0/5
Took my car in for a simple nail in the tyre. First red flag: the fitter used screen wash to try and find the puncture. Yes, screen wash. He then got a public bollocking from a senior staff member right in front of me – professional.
After he “finished,” I had to ask him to put the wheel nut caps back on, which he’d completely forgotten. Basic stuff.
Then the kicker – they charged me £35 to plug a tyre. I’ve never paid more than £18 anywhere in Pembrokeshire. Absolute robbery.
Won’t be using them again. Bandits.
April 15, 2026
Unprompted review
Reply from Protyre Autocare - Tiers Cross
Dear Matt Hayes,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very accommodating
Very accommodating , we had a puncture the day before and we're travelling back to Bournemouth, they managed to source tyres and fit them quickly. Very friendly and helpful and at a great price.
Thank you so much
April 15, 2026
Excellent service!
March 27, 2026
Easy to book an appointment
Easy to book an appointment with a quick ‘turnaround’ and solution!
March 17, 2026
Great work nice guys not a 5 as had to…
Great work nice guys not a 5 as had to wait a while for parts
March 18, 2026
New Tyres for MG ZS 2005
I requested a tyre check and after careful inspection, even though there was still 4mm of tread, one tyre was just begining to show wear and tear and two others were close to the expiry day. The car is 21 years old this month and I did not want to over spend on tyres.
The staff recommended a set of four budget tyres,brand new, costing £260.46. The tyres were ordered, and then fitted the next day.
March 13, 2026
Always friendly and helpful staff.
Always friendly and helpful staff.
Comfortable waiting area and good coffee!
March 16, 2026
Grear service again.
March 6, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.